Sprout Social
Sprout SocialExternal reviews
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Sprout Social is a great tool to have an effective social media team and presence.
What do you like best about the product?
Our team enjoys the analytics and post scheduling features.
What do you dislike about the product?
It's kind of clunky in some aspects, and I wish tagging were easier. Also it doesn't track LinkedIn features sometimes
What problems is the product solving and how is that benefiting you?
Analytics and post scheduling. We're more efficient in social media now
One Place to Manage All Our Accounts Across Platforms
What do you like best about the product?
We can manage all of our different accounts on the varying platforms in one software.
What do you dislike about the product?
We probably aren’t using it to its full potential, and we’re missing out on some of the reporting because we haven’t taken the time to research the best way to use all of the tools available.
What problems is the product solving and how is that benefiting you?
It's bringing all of our social media profiles into one account for management.
Effortless Scheduling and Time-Saving Reports
What do you like best about the product?
I like the features which allows me to schedule social media content. They help me save time, and the intial setup was a breeze.
What do you dislike about the product?
It's expensive!
What problems is the product solving and how is that benefiting you?
Sprout Social makes scheduling social media content easy and saves me time with its scheduling and reporting features.
Intuitive Social Media Manager with Minor Reporting Hiccups
What do you like best about the product?
I use Sprout Social for social media management, including publishing, analytics/reporting, and listening. Sprout helps to automate and organize my content scheduling and publishing. It also centralizes analytics and performance metrics for us. I like that it's simple to use and intuitive. The integrations make everything easier and streamlined. For example, we can use Linkinbio to make it simple to add links for Instagram without using a second platform. The initial setup was easy.
What do you dislike about the product?
Sprout sometimes loses connections easily so I have to refresh the links to our accounts. The reporting could be improved, it's a little expensive to upgrade to the advanced analytics so I'd like to see more sophisticated data in our current package. I'd like to be able to make custom reports without upgrading our subscription, and to be able to customize the dashboard.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to automate and organize content scheduling and publishing. It centralizes analytics and performance metrics for our team.
Easy Multi-Platform Scheduling That Keeps Us Consistent
What do you like best about the product?
We love that we can schedule across all of our platforms at once, and that it’s easy to duplicate a post and adjust it for each channel. We also love being able to schedule stories, to help stay consistent even when busy!
What do you dislike about the product?
We often have to reconnect profiles and wish we could schedule reels with audio, but that is mostly an instagram feature that I don't believe is available with any scheduling platform.
What problems is the product solving and how is that benefiting you?
It helps us stay consistent which keeps us relevant to our audiences. We have MANY platforms so Sprout Social helps us show up on all of them without juggling multiple pages individually. We also love the calendar feature so we can see where we may need to add content.
Ease of use
What do you like best about the product?
Easy to use. Ability to customize the tags and then perform an analysis of performance and content on social networks.
What do you dislike about the product?
The fact that when you select multiple posts, you cannot click on "Show more" and read the posts in full.
What problems is the product solving and how is that benefiting you?
Managing multiple social networks is easy to use, so you can read and respond to comments quite quickly. However, when there is too much content, it can start to become difficult to manage.
Advanced Social Media Post Scheduling Made Easy
What do you like best about the product?
Advanced scheduling of posts on social media platforms.
What do you dislike about the product?
View on my computer is off. Can't see whole screen. I always use a tablet instead.
What problems is the product solving and how is that benefiting you?
Time management is helpful to schedule in advance.
Comprehensive Social Media Management with Stellar Support
What do you like best about the product?
I love Sprout Social's comprehensive social media analytics tools, which really help me understand performance and trends. The easy-to-use and navigate UI and systems make managing social media much smoother. Getting everything up and running was a breeze thanks to the helpful and supportive reps from Sprout Social.
What do you dislike about the product?
I'd like to see more implementations of fringe or lesser-known social media platforms, Discord being an obvious one which is an integral part of our activities as community/social media managers in the games industry. Discord implementation could be massively beneficial for our organization and I know other users of Sprout in the industry have echoed this sentiment. The ability to analyze server activity and schedule posts would be a good starting point. A wider range of listening tools to identify game-related trends wouldn't go amiss either.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me centralize our social media platforms, identify high-performing posts, track trends, simul-post content, and improve our social media procedures.
Sprout Social Makes Comment Moderation and DM Replies Effortless
What do you like best about the product?
In my role, Sprout Social allows me to easily and effectively moderate social media comments and answer DMs with a very eye-pleasing user interface.
What do you dislike about the product?
Sometimes you may see error messages when hiding/deleting comments, especially when doing it on consecutive comments.
What problems is the product solving and how is that benefiting you?
Just helping me moderate social media comments and answering DMs easily.
User-Friendly, Cost-Effective Social Media Tool
What do you like best about the product?
I find Sprout Social really easy to use. It's cheaper than some of the competitors, which is a big plus for me. I like the tagging feature a lot because it helps with our reporting.
What do you dislike about the product?
It's a new product for us, so we're still learning. So I'm not entirely sure yet, but we haven't fully explored the reporting function. Just having a really simple and smooth interface and being able to have SSO sign on for our corporation.
What problems is the product solving and how is that benefiting you?
Sprout Social makes everything really easy because it's all in the same place.
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