Sprout Social
Sprout SocialExternal reviews
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Amazing
What do you like best about the product?
Sprout is super simple which makes it very easy to use. I like the fact that you're able to view your stats as well as your teams.
What do you dislike about the product?
I think it would be nice to have new messages appear automatically without having to refresh the page or click the new messages notification.
What problems is the product solving and how is that benefiting you?
Sprout makes it super easy to connect with customers on multiple different social media platforms. This allows us to keep up with customers issues or concerns on all of our social media accounts.
it's great!
What do you like best about the product?
easy to use and UI is clean, easy to task and share as well
What do you dislike about the product?
attachments and photos don't load and multiple people can respond to incoming posts which makes it frustrating
What problems is the product solving and how is that benefiting you?
im not sure
Recommendations to others considering the product:
none
Image issues are the worst
What do you like best about the product?
I like how it helps me get my job done at a fast pace
What do you dislike about the product?
Most images customers send through Instagram especially cannot be seen, which interferes severely with the ability to do my job swiftly—having to ask my manager to pull up images that are common and should be visible is growing tiring and troublesome.
What problems is the product solving and how is that benefiting you?
It helps me get my job done quickly with the lightning-fast real-time incoming messages.
Excellent scheduling platform - Always room for improvement
What do you like best about the product?
Sprout is very easy to use! All new team members transition to the software pretty seamlessly compared to whatever they used before. I am also THRILLED that we can now schedule TikTok on the software.
What do you dislike about the product?
I wish the reporting was more customizable - but this may just be a user error on my end that I do not know how to customize reporting. Also, I have not used the social listening platform Sprout offers but I wish it was included with each subscription level.
What problems is the product solving and how is that benefiting you?
Sprout is saving my team time with scheduling, me time from checking to see that we are up to date on all our accounts, and it gives me a great overview of how all our profiles are working.
Highly Recommend
What do you like best about the product?
Ability to schedule post and respond to them in a timely fashion.
What do you dislike about the product?
Cannot customize posts per channel from a draft post.
What problems is the product solving and how is that benefiting you?
Sprout Social lets you schedule posts across multiple platforms, ensuring consistent activity without needing to post in real-time. You can plan your content in advance, saving time and reducing stress, while posting at optimal times for maximum engagement.
It also tracks post performance, helping you identify what resonates with your audience. By analyzing which content performs best, you can adjust your strategy and focus on what drives the most engagement.
It also tracks post performance, helping you identify what resonates with your audience. By analyzing which content performs best, you can adjust your strategy and focus on what drives the most engagement.
Good for social listening
What do you like best about the product?
Apart from social scheduling, using social listening on Sprout really helps with knowing what's actually going on in the industry, therefore inform other marketing activities.
What do you dislike about the product?
Only allow limited users on 1 account, have to upgrade to add users. Also social listening would be even better if there were more filter to read more conversations
What problems is the product solving and how is that benefiting you?
social listening and social scheduling mainly
Sprout is great for social media managers!
What do you like best about the product?
the reporting makes it super easy to share with clients
What do you dislike about the product?
sometimes the software would not work properly when posting / would fail to post at the worst times
What problems is the product solving and how is that benefiting you?
solving my time management - I'm able to do more in the same time when I don't have to remember to post. Able to work on other projects
Alright, could do things a lot better
What do you like best about the product?
Sprout Social does the basics well. The platform is quick to roll out new features to support the ever-changing landscape of the social environment.
What do you dislike about the product?
Sprout Social does not have any features that I find differentiate itself from other social media moderation platforms. The platform is not that intuitive when compared to other platforms it competes with.
What problems is the product solving and how is that benefiting you?
Sprout Social allows our team of community moderators to respond to customers without requiring them to log into each social platform natively. This adds some additional security when it comes to protecting our social assets.
Dependable, easy to use platform with a great number of features.
What do you like best about the product?
I like Sprout Social's platform for publishing and scheduling posts. It's very to use and for the most part, has been pretty reliable.
What do you dislike about the product?
The pricing could be more reasonable, especially for multiple users. I like that I can collaborate with my team on Sprout, I just don't like how much it costs.
What problems is the product solving and how is that benefiting you?
Sprout Social enables me to schedule posts for multiple platforms and get weekly reporting all in one place which helps save time.
Good platform, works for social management on many channels
What do you like best about the product?
Pulling in comments/posts to one central inbox is so helpful!
What do you dislike about the product?
It's hard to work around platform APIs but they do a decent job of working towards solutions as needed
What problems is the product solving and how is that benefiting you?
time! this schedules and pulls in content so efficiently
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