Sprout Social
Sprout SocialExternal reviews
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Overall Pretty Good
What do you like best about the product?
Sprout Social is easy to use and works pretty well for what my business needs are.
What do you dislike about the product?
When replying to Facebook comments, sometimes the replying internally and replying publically is confusing. It could be simplified or easier to navigate.
What problems is the product solving and how is that benefiting you?
Learning how to use/keep up with Tiktok. The "TikTok Marketing Strategy Bootcamp" was extremely helpful. Thanks Sprout!
Much more efficient
What do you like best about the product?
I love how quickly i can get through ticking off comments and mentions.
What do you dislike about the product?
The filters / sorting system. I should be able to sort people into catagories or atleast get it to show me verified accounts first. When flicking through normal comments, it is too easy to overlook verified accounts. I may have overlooked this feature as i have only used it for a couple of months but being able to only see verified sometimes will help greatly.
What problems is the product solving and how is that benefiting you?
We are working on a huge event called the commonwealth games. This means there is a huge volume of mentions. Sprout allows us to be so much more efficient.
It has been great
What do you like best about the product?
Organization and how easy it is to view all the posts
What do you dislike about the product?
Needs more collaborative features to be better
What problems is the product solving and how is that benefiting you?
Sprout Social is solving problems linking to organizing social media
I have really enjoyed my time using Sprout Social and find it very easy to use
What do you like best about the product?
How easy it is to manage posting across different accounts and different platforms
What do you dislike about the product?
Managing carousel posts is not possible in Sprout right now so I have to post natively in-app and manage that along with my Sprout management
What problems is the product solving and how is that benefiting you?
Managing posting across all accounts and really increasing building our brand. This helps us generate leads and increase sales.
Satisfied with Sprout Social!
What do you like best about the product?
Being able to schedule content for multiple pages at the same time is very helpful. I also enjoy the optimal times to post.
What do you dislike about the product?
Occasionally have failed posts and I wish it autosaved instead of saving when you press it. But overall I enjoy working with Sprout Social.
What problems is the product solving and how is that benefiting you?
Posting for many accounts at the same time. It benefits by making my work easier.
Solid Solution, But Way Overpriced
What do you like best about the product?
There's a lot to like here, but I can tell it's built for managers, agencies and multiple team members. It's way overpriced for individuals or even non-profits and the limitation on users is a massive downgrade from other solutions.
What do you dislike about the product?
The price is most than 200% than other solutions and scales really poorly. The pricing is just way too much. There are so many other systems out there that allow multiple users for 1/3rd of the cost. This solution does not grow with a larger team.
What problems is the product solving and how is that benefiting you?
Scheduling across most socials is really handy. I like being able to involve multiple reviews but just having a limit on multiple users (unless you literally double, triple your costs) is really preventative.
Sprout Social Review
What do you like best about the product?
Sprout social is super user friendly and creates great analytic reports for my clients.
What do you dislike about the product?
Its price is too high and it's too expensive to add extra profiles.
What problems is the product solving and how is that benefiting you?
It takes care of my client's scheduling across a multitude of platforms and I love how easy the reports are to generate monthly.
Recommendations to others considering the product:
This is a great product, the only reason I am no longer using it was due to cost cutting reasons and I had to obtain a cheaper alternative
Amazing!
What do you like best about the product?
It's easy to navigate the platform and makes posting on social channels a seamless experience. I'm amazed at how I can easily view the engagement rate of social posts and build reports to document the results!
What do you dislike about the product?
Having to manually tag individuals via LinkedIn after scheduling a post. It's a minor inconvenience though!
What problems is the product solving and how is that benefiting you?
The ability to have approval chains within the platform helps to speed things up! Instead of having to manually send text copies to our social media manager, we just need to put it through the system and the post can be easily approved with the click of a button. No more back and forth and manually copying and pasting text copies!
Some limitations but mostly positive
What do you like best about the product?
There is a straightforward UI and it's convenient to filter posts and change those filters as needed. Access to the reports tab is also good to see real time data
What do you dislike about the product?
Certain types of posts don't load, like Instagram stories which can be a big point of CX interaction. The website could also use a notification system like the app has
What problems is the product solving and how is that benefiting you?
Having access to all social accounts in one space with multiple logins for the team is the most important benefit, the interface also makes it easy to collaborate on issues
Recommendations to others considering the product:
It's a very straightforward platform
It's everything I need to get my job done effectively.
What do you like best about the product?
Multiple Tagging, Filtering Content, Viewing link.
What do you dislike about the product?
Multiple tagging is not available while in the thread.
What problems is the product solving and how is that benefiting you?
They allow me to see all the comments and questions posted by users from all social platforms. It's a one-stop workstation. No need to have a lot of tabs open
Recommendations to others considering the product:
It's almost a necessity if you're trying to engage with your viewers.
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