Sprout Social
Sprout SocialExternal reviews
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Sprout has been an easy to onboard SMM platform.
What do you like best about the product?
Love the ability to manage all of your social channels on one clean, organized, and aesthetically pleasing platform. The reporting and competitive analysis are great, while the relevant articles feature is over the top!
What do you dislike about the product?
Nothing yet! So far, we are enjoying the experience!
What problems is the product solving and how is that benefiting you?
We are finally able to provide thorough reporting for our channels and also execute a calendared strategy with ease.
A nice platform
What do you like best about the product?
Being able to coordinate campaigns in one view.
What do you dislike about the product?
I have no dislikes at this point. No complaints.
What problems is the product solving and how is that benefiting you?
Scheduling posts.
A great solution for your social media brand management!
What do you like best about the product?
Sprout is great for a lot of reasons, but my favorite thing about Sprout is the Instagram Link in Bio feature. Allowing a seamless change of call to action from each post, and keeping all past links in one place. It is also great to know which days and times are best to post for your account!
What do you dislike about the product?
At this time, I have not seen an option to include BlueSky, so those posts are done manually. Would love to see this connection in the future!
What problems is the product solving and how is that benefiting you?
Scheduling posts in advance in one place, and monitoring profile and post performance.
Versatile & user-friendly for social teams
What do you like best about the product?
The Smart Inbox makes it easy to collaborate on community management, especially since my colleagues are all on different time zones. The post performance reports are also useful for quickly getting insights in a visually-presentable way that we can share out with the wider team. The spike alerts have been useful for tracking viral moments or crisis comms. The customer service has been first class and is probably the top reason I come back to Sprout time and time again, 5 years and counting.
What do you dislike about the product?
I wish their listening capabilities were more powerful, but they're still pretty good with the basic package. I would love to see them incorporate more brand metrics and reputation management features. No social tool is perfect, but Sprout seems to check the most boxes for me.
What problems is the product solving and how is that benefiting you?
- Cross-team collaboration
- Reporting & analysis
- Community management
- Social listening
- Sentiment reports
- Very thoughtful & responsive client managers and support team
- Reporting & analysis
- Community management
- Social listening
- Sentiment reports
- Very thoughtful & responsive client managers and support team
Used Sprout Social for a Couple Months so far...
What do you like best about the product?
Easy and quick and useful for collaboration.
What do you dislike about the product?
I wish that I could see a feed for comments/feedback under the "Needs Approval" tab.
What problems is the product solving and how is that benefiting you?
Easy communication between our communication/marketing team and admin team of our organization.
Very efficient and knowledgable
What do you like best about the product?
Optimised posting times is the best feature
What do you dislike about the product?
The listening profiles being restricted is irritating
What problems is the product solving and how is that benefiting you?
The ability to manage all of the social media activity including messages etc
Love sprout! Helps keep everything running and on time
What do you like best about the product?
I love that when I have a busy day or I have to take off that sprout continues running. I never have to worry about social.
What do you dislike about the product?
Nothing! It's great we really enjoy sprout
What problems is the product solving and how is that benefiting you?
When I have to take time off or on weekends it's nice to not have to worry about work. I'm more productive
The tool has been mostly intuitive and the CS teams have been very helpful.
What do you like best about the product?
The scheduling tool and the tagging feature
What do you dislike about the product?
Depth in social listening can be better. Paid media options as well.
What problems is the product solving and how is that benefiting you?
It is helping me schedule and automate a lot of my responsibilities. This allows me to work better and frees up my weekends.
Sprout is a great program for scheduling social posts, and very useful to get reports
What do you like best about the product?
I like how it tells me the optimal time, and once I scedual it I don't have to think about it again becuase it automaticlly posts. I also dont have to look at research to find out when the optimal time is.
What do you dislike about the product?
I dislike how difficult it is to rescedual posts, I wish I could just drag and drop them on a new day. I also dislike the IOS notifications, I constatly miss post notfications because the time to post loiks the same and the successful post notification.
What problems is the product solving and how is that benefiting you?
Allowing us to scedual reels on instagram so they don't have to be manually posted. Giving the monthly reposts for tiktok makes it much easier to collecet the numbers.
Intuitive and insightful program
What do you like best about the product?
The interface is very user-friendly and easy to use. Information is at your finger tips and if you don't know how to access something, the help section will tell you.
What do you dislike about the product?
I have not experienced any negative issues.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us determine what content resonates with our audiences, as well as how we measure up to our competition in terms of brand awareness.
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