Sprout Social
Sprout SocialExternal reviews
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Powerful Software to Maximize Social Media Impact
What do you like best about the product?
I like the reporting, they offer powerful reports that are professionally presented.
What do you dislike about the product?
I dislike not being able to create a que.
What problems is the product solving and how is that benefiting you?
Sprout keeps us from logging into mulitple platforms and multiple accounts by giving us a single location to manage social media.
Post mass scheduling and social media management.
What do you like best about the product?
The ease of use of mass scheduling is fantastic. Each post is added individually, but I distribute it to six platforms simultaneously. Another option was to upload all scheduled posts at once using a CSV file. With Social Sprout, it is simple to plan large-scale social media campaigns. This feature is fantastic, and I particularly enjoy the reporting and insights section. Demographic information about our audience is provided, allowing me to customize future content to their interests.
What do you dislike about the product?
I don't particularly enjoy the calendar publishing point of view. Instead of adding each element separately, it would be more convenient if you could plan a single post across all social media platforms, upload multiple image sizes, and edit the caption all from a single window. Furthermore, I dislike having to pay extra to access features like optimal posting times, which are accessible in competing apps.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of simultaneously publishing content to multiple platforms. My team manages the company's social media, and some of these accounts have a lot of content that needs to be scheduled, so this is extremely useful.
Spout Social is a middle-of-the-road management platform
What do you like best about the product?
I liked that we were able to wrangle multiple social profiles with ease.
What do you dislike about the product?
I didn't like the UI or the in-app tagging capabilities. Oftentimes, I wouldn't be able to tag other companies on LinkedIn, which is a big part of what I do in social scheduling.
What problems is the product solving and how is that benefiting you?
Social media management for B2B SAAS profiles.
Sprout Experience
What do you like best about the product?
It is mostly of the interface and how how easy to see all things at once. Apart from that, the data that I need can easily be seen through the reporting side of sprout.
What do you dislike about the product?
Not much. But if there are any, I'd probably go with the organic comments for IG to be also seen in the Sprout. I think once this is already be taken care of, everything else would be perfect.
What problems is the product solving and how is that benefiting you?
It is more on the data side. We use to Hootsuite as our medium to communicate with our audience but sprout really did fill in the need that we saw in Hootsuite when it comes to data and analyzation side.
Review
What do you like best about the product?
Very easy to navigate. Very easy to answer tickets
What do you dislike about the product?
None encountered so far. all good with my experience
What problems is the product solving and how is that benefiting you?
Customer Service and Support
Great social media analyzing tool
What do you like best about the product?
Sprout offers comprehensive yet simple-to-understand layouts of social media platforms and allows users to easily export the data collected.
What do you dislike about the product?
I feel like the integration of new platforms could work better.
What problems is the product solving and how is that benefiting you?
Data analysis
It's very complete
What do you like best about the product?
I like that is easy to program posts and see metrics.
What do you dislike about the product?
I don't know how to cancel the premium metrics free trial.
What problems is the product solving and how is that benefiting you?
Need better support.
Great customer care tool
What do you like best about the product?
This tool is very wasy to navigate.It is also a great tool since it gives statistics data. Support friendly and can also be easily accesible.
What do you dislike about the product?
Sometimes it tales time to "send" response
What problems is the product solving and how is that benefiting you?
None so far.
Coordinating our social media platforms with Sprout Social.
What do you like best about the product?
Sprout Social's comprehensive features include scheduling, tagging, and analytics. This program fulfills all of our social media functionality requirements. In addition, the Approval Workflow procedure has many administrative privileges and Groups. My favorite feature is the capacity to schedule posts at Optimal Times, which is ideal because it adapts to each social media platform. Hootsuite's interface was navy blue and difficult on the eyes, and it only allowed scheduling in 5-minute intervals; Sprout Social had both features.
What do you dislike about the product?
I would prefer to see the analytics presented in more visually appealing formats, such as bar or pie charts, as opposed to simple text tables. Our customers prefer clear, concise, and visually appealing charts over tables of numbers. A limited number of analytics features are supported, and there may be one or two graph options.
What problems is the product solving and how is that benefiting you?
In a medium-sized organization, it wasn't easy to coordinate messaging and keep track of who published what and when. Now, not only can we monitor global activity while still posting content to social media at predetermined times, but we can also, if necessary, divide our team's efforts into smaller, more manageable chunks.
Good place to make plans.
What do you like best about the product?
I enjoy this because Sprout Social has instilled in me a sense of confidence and made me feel like I have a hand in tracking clients. It has a straightforward layout, it's simple to link accounts, and scheduling articles is quick, simple, and, most importantly, effective. The excellent service has made it easier for my consumers to obtain what they want. Sprout Social places a high priority on market analysis reporting.
What do you dislike about the product?
I dislike how difficult it is to switch my paid plan. It isn't easy to contact customer support since they appear to be in a different city, and reaching out takes a while.
What problems is the product solving and how is that benefiting you?
Sprout saves me a great deal of time when creating and planning social media updates. I can compose the posts in one location, awaiting their approval, and then publish them from the exact location.
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