Sprout Social
Sprout SocialExternal reviews
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Great Tool
What do you like best about the product?
Sprout makes managing our social channels for our clients extremely easy.
What do you dislike about the product?
Overall a great tool to use for our clients. No complaints
What problems is the product solving and how is that benefiting you?
Sprout brings all of our channels and clients together in one place
So easy to use, didn't need training
What do you like best about the product?
The calendar view to look at the month ahead and see what posts have been scheduled.
What do you dislike about the product?
Reporting isn't always accurate. We use other tools that reporting on impressions, likes, engagement etc.
What problems is the product solving and how is that benefiting you?
I only started using Sprout Social a month ago so I'm not aware of any problems they have been solving.
Great platform for social content teams.
What do you like best about the product?
One of the best things about Sprout Social is being able to setup funnels for creating and proofing posts easily across multiple people.
What do you dislike about the product?
There is a lot going on, but the UI is very self-explanatory.
What problems is the product solving and how is that benefiting you?
With so many social media platforms and different people handling different aspects, Sprout allows us to align our goals and content with ease.
Such a great scheduling and reporting platform!
What do you like best about the product?
Really easy to use and navigate. I love using the reporting function - it's super easy to read and the smart inbox is a game changer for community managers that need to look for a platform to use!
What do you dislike about the product?
Nothing at all - I really love Sprout and definitely think it excels my needs and wants as a social media manager.
What problems is the product solving and how is that benefiting you?
It allows me to respond to all community management tasks from one spot.
Sprout Social as not just a tool, but a workbench
What do you like best about the product?
Sprout is good at condensing the immediate need-to-know data into quickly digestible bites. You can flick through your tabs and custom views for the information only you may need or you can go hunting for more spread-out data. They also keep rolling out features which is awesome. In addition, our Sprout rep is the best! They're fast, kind, helpful and give lots of good insight.
What do you dislike about the product?
I doubt this is the fault of Sprout, but in the messages and posts, it is a bit inconvenient that I can't like all the tagged posts through the platform. Little things like that and only being able to like, comment or share certain types of posts from various platforms do cause issues.
What problems is the product solving and how is that benefiting you?
They solve problems we didn't even know we had, like being able to flag spikes and listening to competitors. They genuinely try and think of everything and it shows in the way they keep updating us with new features and custom functions.
Easy SM Management Platform
What do you like best about the product?
Everything is laid out with UX in mind. Calendar is efficient and clean.
What do you dislike about the product?
Notifications can be confusing how they are displayed.
What problems is the product solving and how is that benefiting you?
All in one tool for access, management, and reporting.
Easy to use integrated marketing tools
What do you like best about the product?
Ease of setup
Video tutorials
Fast response from support
Video tutorials
Fast response from support
What do you dislike about the product?
Navigating the menu can be a bit complex for some
Some features are missing compared to competitors
Some features are missing compared to competitors
What problems is the product solving and how is that benefiting you?
Content planning and scheduling
Compilation of reports
Compilation of reports
This is my third time working with Sprout Social.
What do you like best about the product?
Ease of use, Social Listening, Marketing Calendar.
What do you dislike about the product?
Feedly Feed or RSS feeds in general. Not working
What problems is the product solving and how is that benefiting you?
Is my Social Media manager - much cheaper than a full time FTE
Pleasing, but could be simpler.
What do you like best about the product?
I like the look of sprout social, because I think it's more modern and nicer than Hootsuite. I also enjoy the amount of reporting and the way the graphs are designed.
It's also nice that I can easily create Advocacy posts from within the social window, or if I've already posted something, so just push the post to Advocacy.
It's also nice that I can easily create Advocacy posts from within the social window, or if I've already posted something, so just push the post to Advocacy.
What do you dislike about the product?
I really reeaaaalllly dislike that we have to enter in a one time passcode every. single. time I login. Sometimes I'm logging in upwards of 10 times a day, and it's extremely annoying. Could you just do the one time passcode once a day? Just feels unnecessary.
I wish I could simplify the menu. The main reason why I use Sprout is to schedule and plan social, so I'd like Publisher to be first, and I'd like to get rid of the extra options and features that I don't use.
I wish I could simplify the menu. The main reason why I use Sprout is to schedule and plan social, so I'd like Publisher to be first, and I'd like to get rid of the extra options and features that I don't use.
What problems is the product solving and how is that benefiting you?
I needed a platform that would allow me to schedule my social media, look at performance, and connect to my employee advocacy program. By being able to have everything in the same place, it saves me time and increases accuracy. I'm able to post more often, and optimize those posts by looking at a social calendar, and selecting to post at the most optimal times. I also like to be able to see what types/topics of posts are performing best, which I can do by using tags.
Always so clean, great platform. I’ve used sprout my entire career!
What do you like best about the product?
Scheduling saves my weekends, and the reports help me keep my content on track!
What do you dislike about the product?
Wish you could schedule Tik toks and stories right from the desktop
What problems is the product solving and how is that benefiting you?
Scheduling all in one place & ability to look at optimal times
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