Sprout Social
Sprout SocialExternal reviews
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Sprout is good but not budget-friendly
What do you like best about the product?
Toggle easily between clients, data is easy to read
What do you dislike about the product?
Cannot customize your client's charts, limited data unless you have premium social listening,
What problems is the product solving and how is that benefiting you?
Audits for our clients, reporting, publishing tool
Sprout social is easy to use, I just wish some of the dashboard features were more clearly labelled.
What do you like best about the product?
The analytics of sprout work great. I love seeing the colorful charts that clearly indicate how performance is doing across multiple platforms.
What do you dislike about the product?
Some of the features on Sprout are rather unclearly labelled, and not intuitive to find. This is a UI problem however and doesn't stand out as a huge issue towards performance.
What problems is the product solving and how is that benefiting you?
Sprout is solving the problem of finding time to schedule social media posts in a timely and efficient manner that helps to grow our brand, and gives us new insights into valuable key metrics.
Marketing Project Manager
What do you like best about the product?
The ease of editing and viewing posts. What I find most helpful is being able to access the calendar to view upcoming post
What do you dislike about the product?
Failure of Sprout to send updated emails that a post can be viewed or edited.
What problems is the product solving and how is that benefiting you?
Sprout Social is doing an excellent job at solving communication errors that would typically occur for being a one-stop shop. Yes it has increade
Insightful experience
What do you like best about the product?
Great insights, like having all accounts in one place
What do you dislike about the product?
Need to be able to post in all formats across all platforms
What problems is the product solving and how is that benefiting you?
Being able to see all social accounts in one place / dashboard
New to the platform but seems very straight forward so far
What do you like best about the product?
Scheduling content and being able to tag content.
What do you dislike about the product?
Lost a couple of draft posts which haven't saved when using the publisher tool and had to recreate again.
What problems is the product solving and how is that benefiting you?
Content management - being able to plan ahead with out content.
Easy, user-friendly experience.
What do you like best about the product?
Easy to pull reports and view top data insights.
What do you dislike about the product?
Nothing at all! I think it's a great all round product.
What problems is the product solving and how is that benefiting you?
Having to pull long reports for clients, this makes my time much more productive.
Sprout Social - Great tool for a small business
What do you like best about the product?
-How diverse the dashboard is
-The customer service option
-The customer service option
What do you dislike about the product?
-The platform is confusing to navigate and I feel overwhelmed by features
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
What problems is the product solving and how is that benefiting you?
Solving managing different social media accounts into one agregate dashboard. This is really helpful and saves a lot of time
Best Tool for Social Media Management
What do you like best about the product?
SCHEDULING! I love the ability to draft posts, come back to them to edit and schedule at peak times.
What do you dislike about the product?
Pricing was a hurdle for our small agency. I wish we were able to add more users or have access to more tools at the price we are at now.
What problems is the product solving and how is that benefiting you?
It's saving me a ton of time. Before Sprout, I was using my phone to post across our business channels. I'd need to log out of my personal accounts and post. Being able to duplicate and schedule in one place is a huge help to me!
My Experience with Sprout Social
What do you like best about the product?
This program is very streamlined compared to the previous social media platform we used. Everything is easy to access and keep together.
What do you dislike about the product?
Sometimes it can be very daunting to see the message list before you get accustomed to how the program looks and works.
What problems is the product solving and how is that benefiting you?
It's a much more reliable program than previous ones our company has used. We have been able to keep communication within the application, and it is easy to follow up on messages assigned to me or others.
Great site
What do you like best about the product?
Being able to schedule posts in advance and not have to keep track of a schedule.
What do you dislike about the product?
We had some issues with the photos not posting - but it has been resolved.
What problems is the product solving and how is that benefiting you?
It keeps track of all my social sites so that I can post directly from one source.
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