Sprout Social
Sprout SocialExternal reviews
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Sprout Social: schedule posts, monitor engagement, and run analytics for a medium-sized business.
What do you like best about the product?
Sprout Social is designed with the user in mind. It has every tool you may need and is easy to use.
What do you dislike about the product?
There are a lot of things you can use Sprout Social for. Sometimes I forget what tools are available because they are hidden in menus that I don't always access.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of having to monitor a bunch of social media profiles in a million different places. It benefits me because I save time and can easily compare social profiles.
Great platform, Great UI
What do you like best about the product?
Clean and easy to use. Great onboarding team
What do you dislike about the product?
Lack of saved replies unless top tier package. Lacking ability to reply publicly and privately to messages from the listening tool.
What problems is the product solving and how is that benefiting you?
Easy to use functionality, ability to run listening topics within the platform.
Efficiency and Friendly user of Sprout
What do you like best about the product?
Easy to self-learn. Friendly user. All features are included.
What do you dislike about the product?
None actually. All are very understandable
What problems is the product solving and how is that benefiting you?
So far, no problems occurred with me.
Sprout Offers Great Tools For Improving Your Social Media Presence
What do you like best about the product?
My favorite feature is the reporting. You can add competitors, and you can compare your performance in various areas.
What do you dislike about the product?
It would be nice to include additional metrics like amplification rate and share of voice.
What problems is the product solving and how is that benefiting you?
Allowing me to compare myself to the competition. Evaluating my peer's top posts and comparing engagement metrics.
I love using Sprout Social. It's user-friendly and helps me manage and organize my workload.
What do you like best about the product?
I really appreciate the customer support.
What do you dislike about the product?
Only complaint is that my organization can't afford a more robust package. Maybe in the future!
What problems is the product solving and how is that benefiting you?
Keeping our accounts active and on trend. This in turn energizes our followers and increases our reach and impact.
Robust Platform with everything, but could not the best UX or UI design.
What do you like best about the product?
Platform combines all the tools we need plus some other valuable reporting features.
What do you dislike about the product?
The UX/UI design is not as intuitive as competitor platforms I have used in the past.
What problems is the product solving and how is that benefiting you?
Social media management and reporting.
very user friendly
What do you like best about the product?
again it's very user friendly and I enjoy using it.
What do you dislike about the product?
I like it and and would recommend it to others.
What problems is the product solving and how is that benefiting you?
posting social media posts to all clients in one location.
Amazing platform
What do you like best about the product?
I love the fact that it's very organised; I can see when all my posts are scheduled, and I can get my posts approved by my manager very quickly.
What do you dislike about the product?
A limited number of social media networks
What problems is the product solving and how is that benefiting you?
They are really good in regards to how the social media sites are working together
Been enjoying using Sprout Social since its easier
What do you like best about the product?
What I like about sprout is it's easy to use, the interface is user-friendly and easy to navigate, and even if you're not tech-savvy, you will be accustomed to it in just one go.
What do you dislike about the product?
Honestly, there is nothing that I dislike about sprout except that you can't delete a message that you have sent in the messages section. It would be great to have a feature to delete or edit your message. It will be a great help if this feature is integrated.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us organize our customer's messages and comments; it segregates comments from announcements which is excellent for social media management. We can answer the questions or queries in an organized fashion.
Generally good, the support team is always on hand to assist.
What do you like best about the product?
Accessibility of the support team. Whenever I have needed any assistance, it has been relatively easy to reach out to the team for assistance.
What do you dislike about the product?
There are some features that may be hard to find or figure out once you do eventually find them. One small mistake and you've signed up for an extra $30 invoice.
I find the LinkedIn capabilities to be very limited and limiting.
I find the LinkedIn capabilities to be very limited and limiting.
What problems is the product solving and how is that benefiting you?
Social media scheduling. As an agency, posting on multiple accounts can be a bit tedious, Sprout makes it easier for the whole team.
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