Sprout Social
Sprout SocialExternal reviews
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Useful tool for planning and reporting. Some limitations but there are workarounds. Read description
What do you like best about the product?
The planning feature is what I use most (but that's to be expected). Where that's useful is you can easily repost content when the client's account is tagged. Their inbox system in general is convenient and easy to navigate. Reporting is another strong win for Sprout. I can tag posts by any criteria I want, filter the results, and even share externally, which is great when sharing results with clients.
What do you dislike about the product?
The Instagram and Facebook Stories. This isn't Sprout's fault, any 3rd party tool we vetted had the same limitations. When a scheduled post goes live, you have to have the account on your phone, and essentially the tool just pushes the video to your phone and copies the caption. It's an extra step and only takes 5 mins but there is a level of involvement from you. My process is to schedule the story, then when it goes live, download the video and add text on it if applicable through the instagram tools. I've found more engagement on videos with some text to engage the audience.
What problems is the product solving and how is that benefiting you?
Reposting is super useful for me. I find it hard to do that in other apps but Sprout makes it easy. I also enjoy the optimal times feature when posting. I'm not sure how that data is aggregated but it seems to work.
Makes running multiple accounts incredibly easy and helpful!
What do you like best about the product?
I appreciate the ways that they incorporate data right into the scheduling functions to help your posts stand out and get in front of the right people and the right time.
What do you dislike about the product?
I wish that you could schedule reels to Instagram through the platform.
What problems is the product solving and how is that benefiting you?
When conducting audits and researching clients, sprout makes it incredibly easy and user-friendly to conduct thorough reports on our client's posts' performances and their competitor's posts as well.
Best platform in it's field
What do you like best about the product?
Onboarding process was very thorough and covered all elements within our package.
Also very easy to use and navigate your way around the platform.
Also very easy to use and navigate your way around the platform.
What do you dislike about the product?
Probably the price, as it's quite expensive
What problems is the product solving and how is that benefiting you?
We have always used previous platforms for social media management and scheduling but find the social listening tool really easy to use and benefits us, as our last tool didn't have this
Sprout social review
What do you like best about the product?
Access to all social media platforms in one place and the access to stats which help me know when is best to post and what works best with my audience.
What do you dislike about the product?
The calendar can be quite ugly to use compared the Later.com which I previously used.
What problems is the product solving and how is that benefiting you?
Easy having all social medias together under one login.
Easy Way to Manage Multiple Media Platforms
What do you like best about the product?
I like that you can create your own tabs to filter by what is most important to you.
What do you dislike about the product?
I have not found any big negatives yet with Spout Social
What problems is the product solving and how is that benefiting you?
It is helping us get in contact with the Digital Guest quicker.
Easy to use, reporting is good
What do you like best about the product?
The best part of using Sprout is seeing what the post will look like as the preview. I also appreciate the suggested times to post.
What do you dislike about the product?
I have no complaints at this point. I'm sure I will dig in deeper as I continue to use the service
What problems is the product solving and how is that benefiting you?
Social media scheduling and reporting
easy to use
What do you like best about the product?
easy to handle and all social media posts in one place
What do you dislike about the product?
message from the same person will receive separately. makes it difficult to read
What problems is the product solving and how is that benefiting you?
it is all in one stream. save time to check all the accounts
Very useful tool
What do you like best about the product?
I've found Sprout Social to be a really useful social media management tool - it's intuitive, easy to use, and has plenty of useful features.
What do you dislike about the product?
I haven't come across any dislikes as of yet!
What problems is the product solving and how is that benefiting you?
It's allowing me to post across multiple social media channels in an organised way.
Easy to work will all around!
What do you like best about the product?
The easy organization process and how easy it is to understand, as well as the option in the edit suite to orientatate photos for different social media platforms.
What do you dislike about the product?
Sometimes it will fail posts multiple times in a row with no explanantion. It also does not allow you to customize your Tik toks, such as choosing the thumbnail.
What problems is the product solving and how is that benefiting you?
It is solving the need to go to each individual social media platform. It is saving us and our coworkers a lot of time in our already busy work lives! We get things done more effeciently!
A great tool to save time!
What do you like best about the product?
All my accounts are consolidated in one spot.
What do you dislike about the product?
All the tools and modules aren't available without upgrading the account.
What problems is the product solving and how is that benefiting you?
Saving time by scheduling posts. The publisher tool is amazing!
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