Sprout Social
Sprout SocialExternal reviews
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The functionality is great, but disappointed in what is included in the base model vs. upgrades.
What do you like best about the product?
Consolidating all of my business' social handles and channels into one place with a ton of filtering options for reporting and understanding health of social.
What do you dislike about the product?
There are a lot of functionality restrictions for even the Professional model that were not clear during purchase process.
What problems is the product solving and how is that benefiting you?
Ability to quickly view all reporting and measurements in one place. Also, the ability to understand our social health vs. competitors.
Sprout Social is User Friendly and Makes Social Media Easier
What do you like best about the product?
It's user friendly and makes seeing reports easy. It's also easy to publish posts.
What do you dislike about the product?
Their contracts for businesses, outrageously expensive, no ongoing support from their team
What problems is the product solving and how is that benefiting you?
We can schedule posts in advance and see the reports on how they are performing.
Easy to post, easy to gather insights
What do you like best about the product?
It's great to have all my content all in one place. The smart inbox helps me to manage my community in an efficient manner, while the listening and reports are helpful to get a pulse on how we are performing.
What do you dislike about the product?
The API's with different social platforms don't enable me to complete all of the postings I want to. This is more of a LinkedIn/Twitter/Meta problem than it is a Sprout problem.
What problems is the product solving and how is that benefiting you?
Mostly time. If I had to log into each individual platform in order to schedule a post, I would need an Assistant. Having everything social at my fingertips is great.
A few glitches, but overall great.
What do you like best about the product?
The reporting options are very thorough an give us valuable insight.
What do you dislike about the product?
There are several glitches and the support doesn't offer very many solutions.
What problems is the product solving and how is that benefiting you?
It allows us to post content to multiple platforms from one location instead of logging into each individual platform.
Sprout Social - The all in one tool for social media management
What do you like best about the product?
The best feature about sprout is the scheduling feature. Being able to schedule posts in advance and determine where and when they will go out is great. It is pretty seamless!
What do you dislike about the product?
I don't like how you can't use trending sounds or pick profile photos for reels. Is there a solution? Due to copyrights for sounds, I am not so sure. For the image, I have no idea about the complications
What problems is the product solving and how is that benefiting you?
Being able to post across all platforms quickly is an issue most social media managers have, especially when you have more than one client. This has made my work a lot more efficient. I also appreciate the reporting features; it is downloadable and straightforward to share with clients.
Putting it all in one place
What do you like best about the product?
Sprout Social has helped me manage our multiple accounts all in one place. Scheduling, duplicating, and tracking are now easier than ever and simplify my life.
What do you dislike about the product?
I wish I had more abilities available at the introductory price. For example, the listening tool would be beneficial, but it's not affordable at our organization.
What problems is the product solving and how is that benefiting you?
Sprout makes me more efficient at my job and gives me back time in my day to tackle other tasks. Since implementing Sprout Social, I am more productive and organized.
Great for social
What do you like best about the product?
Sprout has been a great option for social media teams. Gives helpful insights into my client and their accounts.
What do you dislike about the product?
Sprout isn't 100% accurate with reporting and often fails to post reels.
What problems is the product solving and how is that benefiting you?
Sprout makes social media management easy
Makes Social Media a Breeze
What do you like best about the product?
I love that I can load all my social content for the upcoming month and have it all scheduled and ready to go at optimal times each day.
What do you dislike about the product?
My least favorite aspect of Sprout is scheduling Instagram stories. Rather than schedule them like a standard post, Sprout sends an email to the user of your choice as a reminder to share the story.
What problems is the product solving and how is that benefiting you?
Sprout allows me to streamline our social media process, and schedule content as far in advance or as immediate as I choose. I love the "optimal time" feature that ensures my posts are reaching the widest audience possible per platform. I also use Sprout to respond to customer reviews on Google and it is SO handy being able to do that right from Sprout instead of logging into GMB each time.
Sprout Is User-Friendly, But It Has a Few Glitches
What do you like best about the product?
I appreciate how streamlined the process flow of Sprout Social is. It's both simple and convenient to schedule content for a variety of digital platforms.
What do you dislike about the product?
I find the Google Business Profile schedule feature to be extremely inconsistent. Sometimes I can access it, but most of the time, it seems to malfunction.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it so much easier to schedule content by automating the entire process instead of having to rely on manual posting.
sprout some sales
What do you like best about the product?
integration and tools are easy to use, listening is a good feature to view competition and fun to use
What do you dislike about the product?
pricy, but its great if you are not paying for it out of your pocket!
What problems is the product solving and how is that benefiting you?
communications with customers and reporting
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