Sprout Social
Sprout SocialExternal reviews
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Love G2, living my social media dreams!
What do you like best about the product?
I love how straightforward, simple, and transparent the tools are. I also love the team behind it! They're so helpful and always give us the latest updates. I love utilizing their calendar planning the most for posting! But they give a great product for reporting and listening tools too.
What do you dislike about the product?
Anything I don't love about Sprout, it's not Sprout, but the changes that social platforms always have that we're keeping up with! I think if Sprout had video tutorials of how to further utilize their platform at the best of our capability, that would be great!
What problems is the product solving and how is that benefiting you?
They're helping us post in a timely manner and efficiently! They make scheduling so easy and their calendar layout is amazing. I love how any native posts I make, Sprout can catch that still so we can have it in our reporting/analytics. I know I need to utilize their social listening tools more on my end, so I can't wait!
My preferred social media planning tool
What do you like best about the product?
I really love the reporting that Sprout provides. It's much more robust than most competitors. I also think the user interface is very easy and the calendar layout is helpful.
What do you dislike about the product?
The cost can be prohibitive for some brands. I don't think the number of users affects you - you need to offer more users at a lower cost in order to allow people to have maximum collaboration in their social media planning.
What problems is the product solving and how is that benefiting you?
Sprout helps us plan our brand social media calendars. It is beneficial to have all of the company's brands in the software and then the leadership can receive planning calendars and such in order that they can see what we are planning, what has happened the prior month and give feedback.
Level up with Sprout
What do you like best about the product?
As a SMM, Sprout makes tracking content easier, let's me categorize comments and incoming messages, and has generally freed up hours of work thanks to their automation features.
What do you dislike about the product?
Working in nonprofit, it can be hard to justify the steep price tag associated with Sprout. There are also many limitations regarding the data, though the fault lies with the social platforms themselves, as they leave a lot out of their API.
What problems is the product solving and how is that benefiting you?
Sprout has significantly increased my capacity as a team of one. What used to take hours now takes considerably less time, thanks to Sprout's automation and tagging features.
Great Platform for Small Businesses!
What do you like best about the product?
I love the Calendar feature! Planning and prepping posts is excellent for making my workflow more efficient. I also enjoy the different workflow rules you can make, like the Post Approval one. My boss and I love this feature because she can ensure that my posts maintain our brand image and check my captions for typos or awkward wording.
I also love the reports! My favorite report is the Tags and Post Performance. It provides excellent insight into what style posts work best for our brand. This has allowed our social media efforts to be more strategic and bring in better engagement!
I also love the reports! My favorite report is the Tags and Post Performance. It provides excellent insight into what style posts work best for our brand. This has allowed our social media efforts to be more strategic and bring in better engagement!
What do you dislike about the product?
I would say the only downside to Sprout is how for Instagram Stories, there is no way other than the mobile publisher to post Instagram stories. It would be nice if it could post automatically like everything else. I also wish that videos, no matter what time, length and size, could be published automatically.
What problems is the product solving and how is that benefiting you?
Sprout Listening has helped our brand monitor what people think about us, where we are being mentioned, and helped us reach a bigger audience.
Sprout Social has also helped us manage our social media accounts. We have FaceBook, Instagram, Twitter, Tik Tok, YouTube, and LinkedIn accounts, so planning posts is the best part! We can schedule as far as a month in advance.
Sprout Social has also helped us manage our social media accounts. We have FaceBook, Instagram, Twitter, Tik Tok, YouTube, and LinkedIn accounts, so planning posts is the best part! We can schedule as far as a month in advance.
Stephen Czarda's Review of Sprout
What do you like best about the product?
The ability to have real-time social analytics that I can present to a large department to continue investment in social media.
What do you dislike about the product?
I don't like that you can't compare specific time frames (ie year vs. year or like January 2022 vs. January 2023) in the platform.
What problems is the product solving and how is that benefiting you?
It is allowing me to show the benefit of an enhanced and holistic social media presentation.
Still learning but so far so good!
What do you like best about the product?
The best feature has to be the unlimited potential for growth. The number of social accounts allowed was one of the limitations of other services.
What do you dislike about the product?
It does not always feel as intuitive as other social posting platforms.
What problems is the product solving and how is that benefiting you?
It solves the problem of posting content to individual accounts. Instead, I am able to post to all social platforms simultaneously easily.
We love it!
What do you like best about the product?
Sprout social helps us with so much! It's nice to have a platform that we can use to help us organize our social platforms.
What do you dislike about the product?
The additional analytics feature is just a little too expensive for our budget.
What problems is the product solving and how is that benefiting you?
it helps us stay on track and be organized with our social
Super easy to use and incorporate into my daily to do list
What do you like best about the product?
My favorite parts about using Sprout Social are the smart inbox that makes assigning my team mates messages easy. I also love being able to pre-plan posts in the social media planner section.
What do you dislike about the product?
Something that I dislike about Sprout Social is that you have to pay per seat in the platform and that I have to manually mark complete messages from DMs that were natively answered in the app.
What problems is the product solving and how is that benefiting you?
Sprout helps me schedule content. Our brand pushes out content daily on ALL social media platforms and this makes doing that manageable. Our response time has also gotten much better in the DMs since it is more organized while using Sprout.
A great platform for your social needs
What do you like best about the product?
As a 'department of one' in my organizaton, Sprout is a super valuable tool. I really like it's easy to use and flexible scheduling capabilities, which allows me to plan and automate our posts easily. The tagging feature is also extremely valuable to me, as it makes it super easy to filter posts to ensure I am sending out a balanced content and makes the reporting for the varies involved stakeholders super easy. The built-in Instagram grid planner is also standout feature for me, as I enjoy the ability to preview what our grid will look like. Finally, the reporting functionality is quite robust and flexible, making it easy to get the in-depth insights that drive our social media strategy forward.
What do you dislike about the product?
My biggest dislike is probably the mobile app. I find it to be a bit messy and it lacks some of the essential features of the desktop version, which can really put a stop to on-the-go social management (and isn't that the point of an app?) Like especially the fact that if you accidentally clear a notification saying it is time to post to Instagram, for example, then that is just gone and you cannot find the post in the app anymore. You have to go back to the desktop version to find the post and resend it.
What problems is the product solving and how is that benefiting you?
It saves SO MUCH TIME via the following:
1. It streamlines the whole process of creating and publishing social posts across multiple platforms
2. The tagging and reporting features have allowed us to categorize and analyze our content much more effectively
1. It streamlines the whole process of creating and publishing social posts across multiple platforms
2. The tagging and reporting features have allowed us to categorize and analyze our content much more effectively
Best platform for collaborative social media management
What do you like best about the product?
The publishing calendar is a lifesaver for managing multiple accounts and multiple users. The ability to share a view-only link of the calendar with other users makes approving content seamless.
What do you dislike about the product?
I haven't used Spout for a long time, but I haven't found anything I dislike so far!
What problems is the product solving and how is that benefiting you?
Managing nearly 80 social media accounts. I do not think this would be possible without Sprout Social.
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