Sprout Social
Sprout SocialExternal reviews
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Easy, User-Friendly Platform
What do you like best about the product?
Sprout’s accessibility makes reporting seamless. We’re able to track numerous client metrics and present them clearly and concisely for any audience.
What do you dislike about the product?
Sprout rarely has connectivity issues, but when it does, they’re typically related to Facebook’s UI and may cause brief data blips.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy as a one-stop shop for tracking reporting for social media accounts. It benefits us because of its user-friendly interface, making it easy to provide necessary data points to our clients, further demonstrating how our agency excels in what we do.
Not bad
What do you like best about the product?
Of the SMM tools, Sprout is most preferable.
What do you dislike about the product?
random glitchy issues. I've submit suggestions to improve experience before
What problems is the product solving and how is that benefiting you?
not having to log into each platform directly to manage them. Also the ability to track who has acted on what when a larger team is involved
The Best Place to Consolidate Your Social Media Platforms
What do you like best about the product?
I like scheduling my social posts with them and seeing how our social media efforts compare to our competitors.
What do you dislike about the product?
The pricing, I think it's a bit more expensive than the other social media managers out there.
What problems is the product solving and how is that benefiting you?
It has consolidated all of our social media efforts like scheduling, analytics, competitor analysis, reporting.
Makes social media posting and planning easy and streamlined.
What do you like best about the product?
It's easy to schedule social posts and collaborate among teammates.
What do you dislike about the product?
Sometimes it's a little slow to load, but that rarely happens.
What problems is the product solving and how is that benefiting you?
Helping to make social media posting and planning easy and streamlined.
Sprout the all around places
What do you like best about the product?
Having all the social platforms on 1 site.
What do you dislike about the product?
I'd love to have a filter per social platform to split the workload for my users.
What problems is the product solving and how is that benefiting you?
Unattended feedback from customers on social platforms.
Sprout Social is a stable, reliable, intuitive platform
What do you like best about the product?
Sprout Social is very user friendly with an exceptional UX/UI no matter if you are a novice social media scheduler or a pro. We appreciate the real-time analytics, smart scheduling tools, and navigation/customization to suit our scheduling needs.
What do you dislike about the product?
Media size limits are at 10MB which can be fine for most uses but at times our organization has a video or large-size GIF to pump out to our clients/audience -- at which time we are forced to downgrade the file quality or just opt for a simple, basic image.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing us to solve the problem of engaging with customers, employees, and prospective clients across the social media landscape. Additionally, we are able to use Sprout's metrics to better understand our hits and misses on social media.
Exploration in social listening
What do you like best about the product?
Suite of options to increase social presence.
What do you dislike about the product?
Limitations of social listening that hinder video monitoring
What problems is the product solving and how is that benefiting you?
COnducting an ecosystem / landscape assessment to ensure that we are supporting our clients and monitoring for industry trends.
Easy and convenient service
What do you like best about the product?
It makes posting on multiple platforms at the same time so much easier and convenient. You can schedule posts and move things around very quickly as well!
What do you dislike about the product?
The downsides of Sprout Social are that sometimes the platforms you are posting on become disconnected with Sprout so you have to reconnect them.
What problems is the product solving and how is that benefiting you?
Sprout social is saving time when posting content on social media and it's being managed all in one place so multiple people can see it.
Great platform for social media reporting
What do you like best about the product?
I personally love how organized Sprout is. The overall clean aesthetic allows for easy information pulling and reporting for my clients. I prefer using Sprout over Hootsuite.
What do you dislike about the product?
I have not found downsides yet. Though I do wish the functions worked the same for TikTok as well.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me to report TikTok metrics for my client. It has made it extremely easy for me to pull accurate numbers based on specific dates without having to manually log everything myself.
Valuable Data - some UX issues
What do you like best about the product?
Really valuable data. lots of great insight and it's much more detailed than what I get on the native platforms. I like that all the messages can be kept in one place and it's pretty straightforward to navigate.
What do you dislike about the product?
The mobile interface isn't great when it comes to messaging- which is a primary function of why I would use the app.
What problems is the product solving and how is that benefiting you?
It keeps everything in one place, and allows us to work as a team to do customer service across platforms.
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