Sprout Social
Sprout SocialExternal reviews
6,220 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Friendly UI/UX and an Easy Interface That’s Quick to Learn
What do you like best about the product?
Friendly ui/ux. It has an easy interface, which allows you to learn quickly too.
What do you dislike about the product?
When there’s a simultaneous “assign to me” process happening, it sometimes seems like another person can “snatch” cases that I’m trying to take. It doesn’t happen very often, but it has happened a couple of times.
What problems is the product solving and how is that benefiting you?
Our company uses it to moderate and manage our platforms, which I find quite beneficial.
Streamlined Social Media Management and Reporting
What do you like best about the product?
I use Sprout Social to publish social media content easily across different networks, which saves a ton of time since I don't have to navigate to each platform separately. The robust metrics make reporting to leaders straightforward. I find the platform user-friendly with simple and straightforward workflows, allowing for customization without needing to be a genius to figure it out. The initial setup was easy for our small team, and connecting to our social media accounts was a breeze.
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
Sprout Social streamlines social media management, saving time by eliminating the need to manage each platform separately. It provides robust metrics that simplify reporting. Plus, its user-friendly interface and simple workflows make it efficient and easy to use.
User-Friendly Platform for All-In-One Social Media Management
What do you like best about the product?
I use Sprout Social for managing my organization's corporate social media profiles, reporting, and listening. I find it especially helpful to have a one-stop shop for my team to see and plan all social media activity, which is great for scheduling out posts with appropriate workflow approvals. The tool is very user-friendly, and I've been using it for more than a decade. The interface and usability of Sprout Social made more sense for our team compared to other tools. The initial setup was very easy!
What do you dislike about the product?
API limitations can be frustrating, but I understand those limitations are beyond the scope of what Sprout Social can control.
What problems is the product solving and how is that benefiting you?
I use Sprout Social as a one-stop shop for my team to manage social media activity, with scheduling and workflow approvals that simplify planning and coordination.
Sprout = Organization
What do you like best about the product?
The two features we use most in Sprout are scheduling and analytics. I love that I can jump in and see the work my colleagues have scheduled so we're all on the same page. It's also super convenient to see analytics from all platforms in one place.
What do you dislike about the product?
When I schedule, I cannot use the feature to schedule on multiple channels because of the way it shows up on the feeds. It is still a bit clunky. Additionally, sometimes the profiles become disconnected, and if you don't catch it right away, that can cause issues with consistent data.
What problems is the product solving and how is that benefiting you?
Making scheduling easy, quick, and in one spot for multiple team members.
Effortless Social Media Planning with Sprout Social
What do you like best about the product?
I use Sprout Social to schedule content for a corporate account, and I love how easy it is to build a post. Once I upload a photo or video, it's easy and intuitive to create a data-driven post in under a few minutes. I appreciate that it suggests alt text and tells me the best times to post. It makes it easy to plan my feed, use data to help my posts perform, and look back and reflect on past posts. Having the calendar view makes it easy for me to plan things out, know when things are going live, and drag things around easily. I also love that I can have my intern enter her own posts and send it through an approval flow.
What do you dislike about the product?
There are just a lot of features, so there is a bit of a learning curve. Even just knowing how to use the basics still makes this a superior tool, but a few months in I am still learning new features and analytics to dive into. Nothing confusing, just a ton of things to mess with. Their online chat feature makes it super easy to navigate.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to plan my feed, use data to help my posts perform, and reflect on past posts. It also suggests alt text and the best times to post, making it intuitive to create data-driven content quickly. It has made it easier to create a workflow between my intern, my coworker who also posts to the instagram post, and me. By creating an approval flow, I am able to save myself the work of tagging and labelling, but also make sure that everything that gets posted is run through the brand guidelines. We switched from Later and it was super easy to implement since we already used Sprout for analytics, and the setup is pretty intuitive.
Effortless Reporting with Simple UI
What do you like best about the product?
I like the simplicity of Sprout Social. It's easy to use and the initial setup was very easy. I find the reporting tab particularly useful because that's where most of my information is.
What do you dislike about the product?
Nothing at to change for me at the moment.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media post performance tracking. It provides the data needed for client reporting, and I appreciate the simplicity of the platform, making it easy to use.
All-in-One Calendar View That Saves Time
What do you like best about the product?
I like being able to see the calendar view of exactly what’s scheduled to be posted, when it will go out, and where. I used to have to jump between multiple different platforms to check different calendars, but now it’s all in one easy-to-use place, which saves me a bunch of time.
What do you dislike about the product?
I dislike the story capabilities, or the lack of them. I always have trouble trying to post to my Instagram story. I also can’t add music to a post, which is annoying. When I post a reel directly on Instagram, it gives me different sound options.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to juggle multiple platforms. I used to rely on Meta for some social scheduling, then LinkedIn for another, and then Google and YouTube separately. With Sprout, I can schedule and publish everything from one place, which makes the whole process much simpler.
One Place to Create and Push Ads Across Platforms
What do you like best about the product?
It is nice to have one place to create and push out ads from. Having the ability to provide access to head office to post on our behalf is good too. Continuity of ads between social media platforms is important.
What do you dislike about the product?
The user interface has many different parts and is over whelming initially. A video was provided to show the basics of the site so that we had an idea on how to navigate the site.
What problems is the product solving and how is that benefiting you?
Having our ads in one place for all platforms allows us to create one ad and push it to many different places in different formats for continuity and time efficiency.
Easy Scheduling and Performance Tracking All-in-One
What do you like best about the product?
I use Sprout Social to schedule posts on Instagram, Facebook, and LinkedIn for B2B and B2C clients. It helps me manage my posts by planning and scheduling in advance, providing optimal times to post content. It's helpful in analyzing how well my posts are performing and allows me to compare month-over-month or year-over-year data for different platforms. I find it easy to use, and it has a lot of helpful and useful features all in one place. The initial setup was pretty simple.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts on Instagram, Facebook, and LinkedIn, and track performance metrics. It helps me plan and schedule in advance, analyze post performance, and compare metrics over time for different platforms.
Quick, User-Friendly Scheduling and Impactful Reporting
What do you like best about the product?
The scheduling and reports features are the ones I used most to evaluate the impact of the posts. The scheduling posts are quick and super user-friendly.
What do you dislike about the product?
The price might be a downside. If Sprout were for personal purposes, I would use another software because of the price.
What problems is the product solving and how is that benefiting you?
It's solving the short time I have to be posting, plus following the performance of my posts and it easy the creation of reports.
showing 31 - 40