Sprout Social
Sprout SocialExternal reviews
6,238 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Most comprehensive, usable tool
What do you like best about the product?
It's very clear and easy to use. They frequently add new features. The tagging system is robust and reporting is simple.
What do you dislike about the product?
It can be glitchy at times, and I am often confused about who to reach out to because there are so many different points of contact.
What problems is the product solving and how is that benefiting you?
Ability to schedule social posts for times throughout the day and week. Help determine if initiatives are performing based on reports generated by tags.
Great to understand the performance of our social media channels
What do you like best about the product?
Reports: Sprout provides great reports about post and profile performance. I can report on a high level, but I can also dig deeper into the details. We can also better understand how our competitors perform.
What do you dislike about the product?
It would be nice if we could do more custom reporting. For example, custom segments and filters would be helpful, such as geo location and internal/external segments.
What problems is the product solving and how is that benefiting you?
We can:
- understand cross-channel performance easily.
- distinguish different kinds of posts via tagging.
- find opportunities on how we can reach our target audiences better.
-
Sprout makes it easier to plan/schedule posts.
- understand cross-channel performance easily.
- distinguish different kinds of posts via tagging.
- find opportunities on how we can reach our target audiences better.
-
Sprout makes it easier to plan/schedule posts.
An easy way to maintain your social media accounts
What do you like best about the product?
I like that all of our social media accounts are accessible in one location and that I can schedule posts when they are the most advantageous to our organization. It allows us to maintain a clear social branding and present ourselves in the most professional way.
What do you dislike about the product?
Obviously, the cost is high for the casual user. If the costs were lower, I would use this as part of my side hustle. But for my large organization, it is a must-have as it allows us to save so much time.
What problems is the product solving and how is that benefiting you?
Scheduling our social media is imperative because there are so many announcements that come from our office that we try to keep our social media follows up to date on. This allows us to prepare all of them all at once and spread them out accordingly without constantly working in our individual social media accounts.
Sprout allows for ease of use of all platform comments, could use updates
What do you like best about the product?
I love that there's one spot to check on our many social media platforms. I also very much enjoy that you can easily engage, reply, report and collaborate on replies. Customer service has also been extremely receptive to asssit.
What do you dislike about the product?
I dislike that groups can take a long time to generate comments and it's also difficult to reply back to comments which generate from our social groups on Facebook. I also wish there was a like button to use on YouTube and Instagram. For combating spammers I also which we could mass delete.
What problems is the product solving and how is that benefiting you?
Sprout helped us to move from a different management software program which was no longer serving our needs. Sprout has also allowed for ease of reporting and allowed us one spot to monitor mutliple platforms once again. By using sprout best time posting and seeing in-depth analytics we are better suited to look and manage all pieces of social media we publish, and we publish quite a bit.
Great tool for scheduling posts!!
What do you like best about the product?
We get to schedule posts 30 days ahead. The publishing tool is our most used feature we can schedule content on all our social channels and receive live engagement insights.
What do you dislike about the product?
Some posts we schedule will fail to post at least 1x a week, and we do not know until it is time for it to go live. There is no process where we can be notified a post will not be published.
What problems is the product solving and how is that benefiting you?
Scheduling posts and letting us know the optimized time to post where we will get the most engagement and views.
Really Excited about this program
What do you like best about the product?
I have been using Sprout Social for about a month and am unsure how we managed without it. I am excited that we can now manage all our platforms from one location! I log into one spot and post away. Before, I was logging into every forum, which was taking up a big chunk of my day. Now I post in a short amount of time!
What do you dislike about the product?
I haven't found anything I don't like about it so far!
What problems is the product solving and how is that benefiting you?
I can post to multiple forums and accounts from one space, freeing up a lot more time for other projects! This has made me much more productive.
Sprout Social Review
What do you like best about the product?
I love how intuative the platfrom is and how easy it is to get started.
What do you dislike about the product?
I do not have anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
Sprout Social let's us manage all of our social media marketign needs in one place and for a reasonable price.
Great & smooth experience for daily work flow
What do you like best about the product?
I love the formatting for all of the analytics that Sprout provides + how all of my platforms can be hosted on one platform
What do you dislike about the product?
I wish there was a way to share Instagram stories directly from the Publishing page, like Buffer does
What problems is the product solving and how is that benefiting you?
Biggest problem solver is the ability to manage all of my company's social platforms in one space
Easy processes
What do you like best about the product?
Easy to schedule, can time posts down to the exact minute you want them out and with the autoomatic sprout queue it will find optimal times for you which is very handy, also the ability to compare to our competitors and see how we are perdorming during different time periods
What do you dislike about the product?
TikTok may need some work like the ability to add sounds over, also the character limit isnot the sane as on the app.
With Twitters new update and subscription plan you can have more characters and this means its difficult to upload longer content through sprout social as it has not integrated with that yet.
With Twitters new update and subscription plan you can have more characters and this means its difficult to upload longer content through sprout social as it has not integrated with that yet.
What problems is the product solving and how is that benefiting you?
Beig able to see how we are performing against competitors and saving more time with scheduling tool
Easy and simple site to use
What do you like best about the product?
Most useful is that its all linked together
What do you dislike about the product?
Downsides are if you haven't used the app previously it can be a bit confusing til you get the hang of it
What problems is the product solving and how is that benefiting you?
At the moment i am having no issue with sprout
showing 3,921 - 3,930