Sprout Social
Sprout SocialExternal reviews
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Easy to use and helps with productivity
What do you like best about the product?
The publishing feature is excellent in Sprout Social. As a visual person, it clearly shows me my social media calendar and allows me to easily schedule new posts.
What do you dislike about the product?
The social listening tool is not as good as it can be. Our company only uses LinkedIn, yet LinkedIn is not yet available for social listening which is a major gap for us.
What problems is the product solving and how is that benefiting you?
Easier social media mangement and clear communication with the wider marketing team regarding what we have scheduled in. It makes our social media efforts even more productive and efficient.
Sprout is a useful—if sometimes unintuitive—tool for managing multiple social media accounts
What do you like best about the product?
I work for a large organization, so that each department can easily manage their accounts across many platforms is extremely useful.
What do you dislike about the product?
I find that Sprout can't be my *only* tool. I still have to use Meta Business Suite and other tools regularly. Ideally, Sprout should replace all of the other platforms.
What problems is the product solving and how is that benefiting you?
Sprout helps me take a wide view of each of the social media accounts I manage and provides the analytics I need to see what areas are performing as desired and where there might be opportunities for improvement.
Sprout Social gets an A+
What do you like best about the product?
What I like about Sprout Social is that I am able to view all social accounts in one place, and I especially love the weekly snapshot reporting emails.
What do you dislike about the product?
I think the Feeds tab could be updated so that you're able to view several different feeds/lists/etc (such as how TweetDeck allows) .
What problems is the product solving and how is that benefiting you?
Sprout is helping to provide an overview of our work and whether it is making an impact by delivering performance analytics that are easily digestible.
Excellent tool for social media managers and agencies
What do you like best about the product?
I love how easy it is to use. The tutorials were super helpful, too.
What do you dislike about the product?
I wish I could like Instagram comments, reply to mentions, and repost stories directly through Sprout.
What problems is the product solving and how is that benefiting you?
Monitoring multiple clients' socials in one place.
Very useful tool for social planning and reporting
What do you like best about the product?
I really enjoy the collaboration and planning features.
What do you dislike about the product?
I don't like the lack of support for Reels. Particularly the inability to add Instagram audio.
What problems is the product solving and how is that benefiting you?
Primarily the problem of planning and collaborating on social posts across multiple accounts.
Easy and prompt access
What do you like best about the product?
The great connectivity with the social apps
What do you dislike about the product?
There's no deslikes. Everything works well and promptly
What problems is the product solving and how is that benefiting you?
The quick response we deliver to our customers
Sprout for SalesForce
What do you like best about the product?
easy to log in and format is more visible
What do you dislike about the product?
none to report at this time. mostly used when there is a social tweet
What problems is the product solving and how is that benefiting you?
n/a
The best reporting and engagement tool
What do you like best about the product?
I have worked with Sprout Social for a few years and have carried them on to every company I have worked at. They are responsive, helpful and dedicated to customer satisfaction.
What do you dislike about the product?
The only downside is having to pay per seat for additional users.
What problems is the product solving and how is that benefiting you?
It helps with my monthly reporting, post scheduling and social awareness.
UX-User Experience Unmatched
What do you like best about the product?
It's entirely user friendly! With so many apps out there, it can feel cumbersome to understand how to navigate them all. Sprout uses familiar features and dashboard set-ups to make it feel like you've been using it for years! I so appreciate how it simplifies my workflow as I complete tasks.
What do you dislike about the product?
I wish the Canva integration allowed me to do more with Canva and retrieve existing projects instead of beginning a new one. Overall, it's a great integration nonetheless.
What problems is the product solving and how is that benefiting you?
It creates such ease for collaboration within our department, allowing excellence in our work and efficiency in completing projects. We never miss a notification, can respond to our social community with consistency, and at minimum, we save hours a day on our social media management (aka saving money!).
Very easy to use - some limitations with LinkedIn
What do you like best about the product?
It's a platform that makes your life easier when it comes to schedule content for different social media platforms. Also in terms of team's approvals and communications works very well.
What do you dislike about the product?
I believe that there are some limitations for LinkedIn (maybe related to the API) but you can't schedule polls or carousels and also in terms of competitors analysis.
What problems is the product solving and how is that benefiting you?
Mainly managing several brands and social media platforms at the same time. It helps a lot to keep your calendar organized.
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