Sprout Social
Sprout SocialExternal reviews
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Advertising optimization that is both solid and remarkable
What do you like best about the product?
My skills as a marketer have greatly improved as a result. The importance and novelty of Sprout Social's impact on evolving marketing goals cannot be overstated. It includes everything I need to streamline my social media management in one convenient location. It has a steep learning curve, but I was able to master its features quickly.
What do you dislike about the product?
Sprout Social's customer service is poor; the software is not particularly user-friendly.
What problems is the product solving and how is that benefiting you?
Our marketing and advertising department relies heavily on this program, which has led to numerous revisions to our publications and analytical methods for managing our services. We have figured out how to get the most out of this service and, as a result, more people are interested in it than ever before. This social media management platform has proven to be an extremely useful resource, allowing us to expand our reach and increase our visibility on the Internet. Increase your customer base and facilitate future sales with this software's personalized service and detailed product descriptions. I was amazed at how easy it was to use and how well it served my customers.
Very intuitive and easy to use!
What do you like best about the product?
I love how organized and intuitive Sprout is. It allows me to have all of my social channels in one place where I can easy map out and manage content and see exactly what needs to be done.
What do you dislike about the product?
I've been having some trouble with the reporting tab on Sprout social. I reached out to support and they were very prompt though. I am hoping the issue gets resolved quickly.
What problems is the product solving and how is that benefiting you?
Sprout Social is a social media management platform that addresses several challenges associated with businesses' social media presence, offering numerous benefits in the process. Firstly, it streamlines social media management by providing a centralized dashboard for managing multiple accounts. This eliminates the need to switch between different platforms, saving users valuable time and effort.
Used to love it, now I'm feeling otherwise
What do you like best about the product?
Sprout Social made it simple to pull reports, gather data, and create digestible action plans in order to amplify our social media efforts across a very small team.
What do you dislike about the product?
When it comes right down to it, Sprout does not have many features that native social business managers (such as Meta) do not already have. For the monthly cost, our team wasn't seeing the value in keeping the subscription. Then, when I attempted to deactivate our account for months, the entire team was unresponsive and made noted that "a sales associate will reach out to help you deactivate your account." Not helpful.
It should not be a communication obstacle course to deactivate a subscription account. Even when I reached out directly, they noted that their team was "backlogged." This has been an ongoing issue and reassures me that I am making the right choice to deactivate.
It should not be a communication obstacle course to deactivate a subscription account. Even when I reached out directly, they noted that their team was "backlogged." This has been an ongoing issue and reassures me that I am making the right choice to deactivate.
What problems is the product solving and how is that benefiting you?
There are no longer any problems that Sprout Social is solving. Social media management is a tool that native social platforms are realizing they can bring in-house for free.
single panel of glass social media management
What do you like best about the product?
easily management platform for Facebook, LinkedIn, Twitter, email with just one click
What do you dislike about the product?
sometime too many contents to share out, need to filter manually.
What problems is the product solving and how is that benefiting you?
Receive latest corporate information and can share with partner/customer just a single click, Iess hassle.
Good social tool for scheduling and posting
What do you like best about the product?
It is a good tool for social media management. Its integrations with Instagram and twitter are better than others I have used
What do you dislike about the product?
the user interface and using multiple accounts can both be better
What problems is the product solving and how is that benefiting you?
Posting, monitoring, ad overseeing social media on multiple platforms
Sprout Usage
What do you like best about the product?
What I like about Sprout Social is that it is very easy to access, because you can access it outside the office to check your logins.
What do you dislike about the product?
As I said, Sprout Social is easy to access, so the risk of someone accessing it and checking your personal details is high.
What problems is the product solving and how is that benefiting you?
It is easy to check your logins, even logging in is much easier. Using Sprout Social, you can check all of your credentials in one app.
Sprout is easy to use with a lot of information, but features are underutilized in our business.
What do you like best about the product?
Reports and social listening features make it easy to monitor the market. There are a lot of learning tools and opportunities within sprout social as well, and the platform is extremely intuitive.
What do you dislike about the product?
The biggest downside is working with vendors to produce posts can be difficult, and we are still discovering how this can work for us and our partners. The other concern is although there are a lot of features, it is another platform to use that does not necessarily mesh with our other systems or export data easily.
What problems is the product solving and how is that benefiting you?
Sprout is helping us analyze the market, and how well our social channels are doing in comparison to our competitors. It makes it easy to build KPI's and review progress month over month, and gives us data needed to make adjustments.
Very good analytical tool
What do you like best about the product?
The analytics part is the best, it has helped me track all numbers.
What do you dislike about the product?
There's nothing as such. It's good till noq
What problems is the product solving and how is that benefiting you?
It's solving my analytics & publishing problem. I'm able to get proper reports
Our One-Stop-Shop For Scheduling
What do you like best about the product?
We love that it is a tool that benefits an entire team, not just an individual. We primarily use Sprout Social for social scheduling, and our team thrives off seeing what each department or brand is posting. It keeps everyone on their best game.
What do you dislike about the product?
On rare occasions, there will be times when a profile disconnects. That can be an inconvenience, but is thankfully fairly easy to resolve. Unfortunately there are times when we notice too late after a timely post did not go out.
What problems is the product solving and how is that benefiting you?
Sprout Social is great at being a bird's eye view of our social media calendar. Even after the posts are made, Sprout Social serves us great feedback with their reviews function. That allows our Customer Care team to take action by responding to users if need be.
Organized, intuitive social media management
What do you like best about the product?
The platform is very intuitive and easy to navigate. As a social media specialist managing 3 brands, Sprout makes it easy to draft, schedule, approve, and publish different posts.
What do you dislike about the product?
There aren't many features to support paid ad campaigns.
What problems is the product solving and how is that benefiting you?
Sprout has helped us streamline our content publishing and customer service processes.
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