Sprout Social
Sprout SocialExternal reviews
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Great User Friendly Product
What do you like best about the product?
Sprout has truly transformed the way social media has operated. The scheduling platform alone has made it so easy when posting for multiple accounts. There are so many beneficial tools that can guide the user to find details about their clients or their accounts that can transform the business. I utilized Sprout at my old company, my current company was looking for a new platform and I pushed for Sprout hard and here we are!
What do you dislike about the product?
I truly dont think I have one bad thing to say about Sprout. Even when I have trouble with something and ask the chat it immediately directs me to a PERSON and i get a valuable response that can guide me and teach me. Amazing product.
What problems is the product solving and how is that benefiting you?
Analytics through and through, when a client asks why a post didn't do as well or did better than the others, whatever the case may be. I can pull analytics and showcase data visually and detailed to the client.
The BEST platform for Analytics
What do you like best about the product?
Sprout Social has the best analytic and reporting capabilities
What do you dislike about the product?
The feature of being able to schedule most posts on different platforms is nice however, being able to change the caption for each platform at once rather than having to do it multiple times would be better.
Would also like to be able to set cover photo images for content like reels and for TikTok.
Would also like to be able to set cover photo images for content like reels and for TikTok.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to quickly pull data and reports to provide detailed information for the brand without all the manual pulling from in app.
Sprout Social for Community Management - great tool
What do you like best about the product?
I like using Sprout Social because it makes keeping track of our brand super easy. The real-time updates mean I don't miss any mentions, and I can set up extra keywords related to our brand. It works across almost all platforms, and the interface is user-friendly and looks good.
I use it daily and it's my primary platform and helps me support customers who reach out to us on Social Media as well as engage with the community.
Sprout Social also makes reporting a breeze, helping us make better decisions to improve our social media strategy.
Overall, it's a handy tool for staying on top of our online presence.
I use it daily and it's my primary platform and helps me support customers who reach out to us on Social Media as well as engage with the community.
Sprout Social also makes reporting a breeze, helping us make better decisions to improve our social media strategy.
Overall, it's a handy tool for staying on top of our online presence.
What do you dislike about the product?
It doesn't pull the LinkedIn mentions of branded keywords :(
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to track mentions on social media platforms and respond to incoming requests within our SLA. It also allows us to track the number of mentions weekly and see how many positive/negative/product/brand-related mentions we have and adjust our strategy if needed.
Good experience so far!
What do you like best about the product?
I love the ease to edit the scheduled posts, and that if I post in bulk, I can go back and make edits or see the display individually.
What do you dislike about the product?
I do not like that I cannot link up my personal facebook page.
What problems is the product solving and how is that benefiting you?
I can schedule out my posts on several platforms all at once instead of it interrupting other tasks in my days.
Great tool, accurate results
What do you like best about the product?
Sprout Social is incredibly easy to use, and digestible. It is easy to understand, delivers great results that are relaible, and is a tool that every social media strategist needs in their life. I like the ease of the reporting tool.
What do you dislike about the product?
I wish it was easier to separate organic social vs paid social when it comes to reporting. I also think you should create a tool that allows you to search for relevant hashtags.
What problems is the product solving and how is that benefiting you?
I can now report on social campaigns, grab performance metrics from a specific post or analayze certain trends in performance for an entire platfrom. I am benefitting from Sprout Social in every facet of my job in social media. It helps with camapigns, reporting, paid media, and competitive analysis.
Accomplishes what you need it to but could be better
What do you like best about the product?
I use Sprout almost daily, mostly for the scheduler. Although I haven't used a lot of the other features, I do like how detailed the reports are about competitors, statistics, and what people are saying about the company. Comparing to other scheduling sites, it overall felt equally as easy to use and learn the platform. One great feature is that it allows you to post on multiple platforms at the same time which makes scheduling go a lot faster.
What do you dislike about the product?
I wish the scheduler allowed you to expand the list of already scheduled posts while you are in the composer. It will show the first few that you have scheduled for the selected day and then a text at the bottom that says "+5 more." It's not very convient to have to leave the post to see what's scheduled later in the day.
Sprout shows you the optimal times to post but if you have multiple things already scheduled, it may be a time that you already picked. It would be great if when you went to select it again, it showed a message that told the user that there's already a post scheduled for that time.
I don't like that Sprout doesn't allow you to add a link to Instagram stories unless you are on mobile, and even then, it is unclear on exactly how to do that. This seems like such a simple feature that they should consider adding, even Sked had that option.
Another thing I don't like is that it won't allow you to select more than 10 photos for FaceBook which doesn't make sense. You can post more than 10 pictures manually posting from FaceBook.
Sprout shows you the optimal times to post but if you have multiple things already scheduled, it may be a time that you already picked. It would be great if when you went to select it again, it showed a message that told the user that there's already a post scheduled for that time.
I don't like that Sprout doesn't allow you to add a link to Instagram stories unless you are on mobile, and even then, it is unclear on exactly how to do that. This seems like such a simple feature that they should consider adding, even Sked had that option.
Another thing I don't like is that it won't allow you to select more than 10 photos for FaceBook which doesn't make sense. You can post more than 10 pictures manually posting from FaceBook.
What problems is the product solving and how is that benefiting you?
It is allowing me to schedule post far in advance while keeping things organized. It saves me time by combining all of the platforms on one scheduler.
Save Time with Sprout
What do you like best about the product?
I save hours each week with Sprout because it's so much easier to post via Sprout than on each social account. I also love the reporting!
What do you dislike about the product?
There are a lot of features. I'm still learning all of the features.
What problems is the product solving and how is that benefiting you?
I get analytics very quickly and save hours each week posting to Sprout, instead of each individual social account!
Helpful social media management tool with great cross-platform capabilities
What do you like best about the product?
Being able to monitor social posts and schedule them across multiple different accounts at once.
What do you dislike about the product?
There are still some tools I'm getting used to, but nothing I dislike!
What problems is the product solving and how is that benefiting you?
Sprout makes scheduling posts across multiple local social media pages easy and convenient, which is a major plus of the platform.
Implementation Partner training
What do you like best about the product?
The platform is robust and easy to use, and features and settings are intuitive. Salesforce integration takes minutes to set up. Sprout rep, Nolan did a great job of training us. The knowledge base is comprehensive.
What do you dislike about the product?
There are not a lot of resources under Spout Insights for Nonprofits. Most of them are outdated too (2018,2019)
What problems is the product solving and how is that benefiting you?
We will be implementing Sprout Social to other businesses. Most medium-sized Nonprofits don't take advantage of social channels. I hope that with Sprout's intuitive interface and ease of use, they can decrease the time they spend on managing social and have insights about their brand that will help them with their fundraising strategy.
Sprout Review
What do you like best about the product?
Sprout Social's commitment to user experience and data-driven strategies makes it an essential tool for effective social media management.
What do you dislike about the product?
None for me but it's essential to consider individual preferences and requirements to determine if Sprout Social aligns with specific workflow and budget considerations.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses the challenge of collaboration among team members. Its collaborative features facilitate teamwork, allowing users to work together seamlessly on social media campaigns and strategies. This centralized collaboration is especially valuable for teams working across different locations or time zones.
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