Sprout Social
Sprout SocialExternal reviews
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Great way to take charge of your social media
What do you like best about the product?
I love the scheduling and reporting capabilities. I also love that it pulls retroactive posts, even if you weren't used Sprout at the time and even if you didn't post/schedule in the Sprout platform
What do you dislike about the product?
I do think its look could be improved. I don't like having to toggle the navigation open.
What problems is the product solving and how is that benefiting you?
We were having issues with engagement and Sprout's optimal times feature is a great addition. It has helped us a little with engagement, making sure our audiences are online when we post.
It has totally transformed the way I handle my social media platforms.
What do you like best about the product?
It's easy to use
The analytics tool is superb
The analytics tool is superb
What do you dislike about the product?
When compared to other social media management solutions, Sprout Social's pricing is a little bit more expensive, which makes it less affordable for individuals or small enterprises. Since my company is new, I had to persuade them by justifying the required payment when we recently needed to renew our subscription. In addition, there have occasionally been software faults or glitches (downtimes) that typically detract from the overall user experience. Similar to the one we had a few days ago, the good news is that it was promptly resolved.
What problems is the product solving and how is that benefiting you?
For my company, Sprout Social is the answer to efficiently monitoring and reporting on social media activity. This helps me since it makes it simple for me to assess the answers that the support analysts provide to the end users, monitor audience growth and engagement, and assess the results of our social media initiatives. This helps me make data-based choices to enhance our social media strategy while saving me time.
Everything you need in one spot!
What do you like best about the product?
Reporting and post performance are easy to access
What do you dislike about the product?
There is a lot to wade through so taking the time to learn is KEY.
What problems is the product solving and how is that benefiting you?
Centralizing customer engagment
Sprout Social is easy to use and provides great tools for social listening strategies
What do you like best about the product?
Sprout Social is a great (and easy) way to quickly post to a wide variety of social media platforms. The tools used for social listening also helps businesses create strategic plans for their digital teams. It's also really helpful with sharing accounts with other team members without having to share the passwords. It was very easy to integrate our team to begin utilizing the features. We use it multiple times thorughout the day for the majority of our social needs. The help features and articles have been very useful for our team to learn what other features are available and how they can help our social platforms grow. The customer service/support team has also been very helpful!
What do you dislike about the product?
It was a little overwhelming to use at first but once I received a few training sessions with Nolan McNamee, I think it's a very easy to use and helpful tool!
What problems is the product solving and how is that benefiting you?
It has helped a lot with giving our team access to multiple platforms without having to share the passwords to the accounts.
Sprout Social has also helped us with social listening/analytics which allows us to determine what posts are doing well and what we should continue doing.
Sprout Social has also helped us with social listening/analytics which allows us to determine what posts are doing well and what we should continue doing.
Been very happy with Sprout Social so far
What do you like best about the product?
I think that I have the ability to post on all platforms at one time. Makes streamlining social media posting so much easier.
What do you dislike about the product?
I would like to be able to measure talent metrics amongst talent pages in the market.
What problems is the product solving and how is that benefiting you?
Streamling posting on social media, managing more than one page
A powerful social tool
What do you like best about the product?
The ability to schedule posts in advance and the delegation features that allow us to review and edit posts as a team.
What do you dislike about the product?
When composing in Sprout, it renders straight quotes and straight apostrophes; we waste a lot of time having to fix the punctuation so we get the proper smart quotes and smart apostrophes. There should be a setting that allows us to default to smart punctuation.
What problems is the product solving and how is that benefiting you?
It's helping consolidate all social efforts into one place.
A useful tool and welcome replacement to spreadsheets.
What do you like best about the product?
There's much to like to Sprout: in-depth analytics, responsive customer service, and integrated platforms. I work at a university, and it has streamlined our workflow around social media management. With so many different accounts under our belt, having them all managed in one place allows us to collaborate better. It is especially useful when implemented in content planning and scheduling; you can plan and schedule posts across many platforms, helping us achieve a consistent content calendar. I use it almost twice a week, and it allows our team to contribute to the university's social media without having to email our social media team and track that everything has been approved and posted. It has been easy to integrate into our everyday taskms, a welcome replacement to excel sheets and emails.
I also love that the scheduling has an optimal posting times feature, which helps identify times that maximize reach. The detailed analytics and reporting tools give insight into engagement and demographics, which accordingly helps us plan for future content.
I also love that the scheduling has an optimal posting times feature, which helps identify times that maximize reach. The detailed analytics and reporting tools give insight into engagement and demographics, which accordingly helps us plan for future content.
What do you dislike about the product?
The user interface is not a intuitive or as visually appealing as I'd hope. Navigating the platform can be a struggle, because sometimes it's a lot of clicking to get where you want to go. I also I wish there was a field in the publishing page where someone can make miscellaneous notes.
What problems is the product solving and how is that benefiting you?
Before, we had posts we wanted to push out, but we didn't have access to the native account. In order to get out parst published, we have to email our social media team and then they had to review it, then post it from the main account, and then we used Excel to track progress. It was all a nightmare to deal with. Now, with Sport, we can post without waiting so long for people to approve, and it also makes tracking the posts so much easier. It has streamlined our worklow and made us more efficient and collaborative.
Amazing and easy to use software
What do you like best about the product?
How user friendly it is and how well it keeps my content organized
What do you dislike about the product?
It can get to be expensive when trying to add all the features
What problems is the product solving and how is that benefiting you?
time efficiency. when being able to schedule our social media content it saves me so much time later on for other projects.
A good option for managing your social accounts
What do you like best about the product?
Easy for me to see at a glance my social calendar for the week/month/etc.
What do you dislike about the product?
I wish that the comment functionality allowed you to upload files to it. Would make it much easier to swap assets/upload planned assets for the particular day.
What problems is the product solving and how is that benefiting you?
Having a central place to plan out social media posts, review, and comment
Missing some features
What do you like best about the product?
I appreciate having one place to schedule posts for different platforms.
What do you dislike about the product?
I wish there were a way to schedule Instagram Reels. I also wish there were a way to quote an existing Tweet.
What problems is the product solving and how is that benefiting you?
Sprout makes it easier to keep posting on all platforms.
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