Sprout Social
Sprout SocialExternal reviews
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Great for Employee Advocacy, & very user friendly
What do you like best about the product?
User friendly, fast, easy & affordable. The custoemr service is also really great. I'm on the platform every daysharing content to Advocacy for our internal folks to resahre.
What do you dislike about the product?
I mainly use the Advocacy piece, and I really wish you could customize date ranges in the leaderboard & reporting.
What problems is the product solving and how is that benefiting you?
I use it mainly for Advocacy to amplofy our voice across social channels.
It's great for seeing the whole scoop.
What do you like best about the product?
The reports. This helps me see reports from speicific campagins.
What do you dislike about the product?
Negation is kind of hard. If the walk through wasn't there
What problems is the product solving and how is that benefiting you?
The listing tool really helps understand what's going on within our industry.
Great social software!
What do you like best about the product?
I love the ease of use and all of the different features that it has. The ease of integration and implementation will be extremely beneficial for our team.
What do you dislike about the product?
Nothing at this time. Haven't found a con yet!
What problems is the product solving and how is that benefiting you?
Customer support availability on social media and brand reputation management.
Sprout is a very easy and modern platform that makes posting social content a seamless process.
What do you like best about the product?
I love the ability to duplicate and reschedule posts to go out in a matter of seconds!
What do you dislike about the product?
Instagram has some confusion/difficulty when it comes to adding a mobile publisher. We wished that we could just post normally like the other social platforms.
What problems is the product solving and how is that benefiting you?
Sprout saves me valuable time by allowing users to post everything at once. This allows me more time to work on other tasks throguhout the day.
An easy, social media managing experience with great organization and features!
What do you like best about the product?
I enjoy all of the features to help with organization with multiple channels and platforms all into one. It's such a great hub that you can accomplish so much in one place without having to switch.
What do you dislike about the product?
The pricing can be a little expensive, but you are paying for the quality and the use of the platform that makes work easier
What problems is the product solving and how is that benefiting you?
It helps me with scheduling, being able to create a conent calendar, and scheduling.
Such a time saver with wonderful pre-made media you can use to post!
What do you like best about the product?
Being able to schedule across multiple platforms is helping us get out and reach more people.
What do you dislike about the product?
Just the initial learning period is all I can think of. And that is with any program you learn. It's not really a negative, it's just part of learning how to fully utilize a new product at your disposal.
What problems is the product solving and how is that benefiting you?
Social media efficiency - we can cover much more ground in a much shorter period of time.
User-friendly tool for digital marketeers
What do you like best about the product?
It is easy to navigate, support system in place when needed, all functionality enabling my team to deliver high standard work
What do you dislike about the product?
Enabling geographical filters for social listening is needed
What problems is the product solving and how is that benefiting you?
Community management on our 10+ brands
While pricey, the user interface and analytics tools are more than worth it
What do you like best about the product?
Analytics features, friendly user interface, easy to learn, involvement of reps with your success (customer care)
What do you dislike about the product?
I wish there were different organization when it came to the tabs (i.e., Calendar, Publishing) - sometimes it is not intuitive to find what I am looking for
What problems is the product solving and how is that benefiting you?
Our team is required to submit an annual report to the state that reports on our social media efforts - prior to Sprout, we were manually screenshotting each and every post we were making, and manually compiling data on analytics. Now, we can reduce that staff time because Sprout Social generates those reports instantly. We are also able to quickly and efficiently publish to our accounts without jumping from platform to platform, and know which posts are resonating most with our audience based on Sprout's performance reports.
Streamlined Social Management with a Few Hiccups
What do you like best about the product?
I use Sprout Social for engagement, social listening, and content publishing, and I love how it's so easy to use with everything simply laid out. It saves me time because all platforms are connected in one Sprout Group, making it more structured for my entire team. I can pull robust reports weekly for tags, team activity, and overall post performances. The social listening feature is great because it lets me listen to conversations that I might not be privy to otherwise, especially when my client has a campaign coming up. I also appreciate the competitive cost models that Sprout Social offers. We've linked Canva with Sprout, and it's been seamless. The initial setup of Sprout Social was very easy for our team.
What do you dislike about the product?
Some of the limitations like not being able to respond to a TikTok comment with more than 150 characters really makes it difficult. Natively on TikTok, you can exceed that hard limit, so it makes me wonder why should I pay for this tool if I have to keep jumping between native and this tool. Also, if I delete a comment on any social platform within the tool, there is no way I can track that in reporting. Once a comment is deleted, that's just it.
What problems is the product solving and how is that benefiting you?
Sprout Social saves me time by connecting all platforms in one group, keeping things structured for my team. It allows me to pull robust reports on tags, team activity, and post performance. With social listening, I can stay updated on conversations and upcoming campaigns.
Sprout social is a comprehensive tool for managing your social platforms
What do you like best about the product?
I like that it is a one stop shop for all your social management needs
What do you dislike about the product?
I dont think there are any downsides for working with Sprout
What problems is the product solving and how is that benefiting you?
Sprout is helping us manage our social platforms in one place and we can track the media mentions of organizations and scholars we work with.
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