Sprout Social
Sprout SocialExternal reviews
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Made me realize social media capabilities and utilizing platform in the workforce
What do you like best about the product?
I really like the simple organization of Sprout Social. It's easy to learn and be trained on, so when I learned how to use the platform I was able to start working with it the same week. In short, it's user friendly and streamlines data for the entire department. It helps with spacing out our social posts. One of the upsides is also using Advocacy for getting associates to engange with our content in a personalized way.
What do you dislike about the product?
I had some trouble activitating my account with Google Authenticator, but I'll be honest- that says a lot more about my lack of tech skills than Sprout's ease of use. So far, there's nothing that stands out as a hard dislike.
What problems is the product solving and how is that benefiting you?
The Publishing tab is where I spend the most time. It has everything from Calendar to Sprout Queue to Drafts to Needs Approval to Campaigns and more. In my role, it's a one-stop-shop for everything I could possibilty need with social. One item that I recently have been experimenting with is "Find Content." Sprout Social solves the problems of social media management, publishing, drafting, reviewing, creative stumps, and more.
Easily accessible social analytics
What do you like best about the product?
Love how intuitive the platforms is. We can easily and efficiently pull social stats when we need them. The social listening tool is also very helpful with direct-to-email notifications when we have a listening spike.
What do you dislike about the product?
Would love to try to use it for paid social, but we have limitations within MLB.
What problems is the product solving and how is that benefiting you?
The social analytics tool is the biggest benefit. We get asked for social metrics constantly, and sprout allows us to pull them right when we need to.
New Sprout Social User!
What do you like best about the product?
I like how quick and easy it is to contact a Sprout representative. I don't know if it's been 100% effective for my questions but I appreciate the quickness of hearing back from someone and them trying their best to help!
What do you dislike about the product?
Nothing too major - my initial onboarding conversation was okay. I was a bit annoyed by the fact that my representative suggest that I asked chat GPT for help with an issue that I've been having since the end of March which was linking my IG to a FB page.
What problems is the product solving and how is that benefiting you?
Sprout helps with being able to schedule content out in advance, the competitor analysis is great, and being able to pull reports for each quarter has been easy and straight forward!
Sprout for Social for Agency
What do you like best about the product?
I appreciate how intuitive Sprout social is for organic social posts and how easy it is to navigate the platform.
What do you dislike about the product?
I don't like how it's mandatory to complete the page tutorials.
What problems is the product solving and how is that benefiting you?
Easy tracking organic social post data and being able to execute in one place.
Creates Numerous Efficiencies
What do you like best about the product?
If you're in the world of social media, Sprout undoubtedly makes your life easier. It's superior to most scheduling platforms and far and away better than manual posting. The ability to post to multiple accounts in one fell swoop is massively efficient.
What do you dislike about the product?
Sprout is like all other scheduling platforms in the sense that the desire to use audio from the social platforms has made it difficult to schedule many posts. If you want to use trending audio, you'll need to manually post. From the "client" side of Sprout, there are also some issues in the workflows for approvals.
What problems is the product solving and how is that benefiting you?
Sprout is solving our need for greater efficiency in the process of handling social.
Awesome Service
What do you like best about the product?
The ease of use and the ability to chose the best times to post
What do you dislike about the product?
Nothing I believe everything is amazing and great!
What problems is the product solving and how is that benefiting you?
Posting at opportune times while making sure I have calendar available to edit and change my posts
Daily use
What do you like best about the product?
Sprout is an easy way to aggregate your social listening in one place. We use the Analytics toolset on a constant basis to review performance and are now using the Employee Advocacy tool to help increase our footprint in social.
What do you dislike about the product?
Could you faster integrations with Linkedin
What problems is the product solving and how is that benefiting you?
We are forever thirsty for analytics and Sprout solve this.
Sprout Social is the Premium solution for Social Media Marketing and Management
What do you like best about the product?
The ability to schedule posts across multiple accounts and platforms
What do you dislike about the product?
Sprout Social could be considered cost prohibitive for smaller organisations if you're looking for all of the features however they're happy to work with you to find a solution that suits.
What problems is the product solving and how is that benefiting you?
Being able to track and monitor value for my clients
Good product, poor onboarding
What do you like best about the product?
I do not think there are any increased positive features or experiences to share at this time.
What do you dislike about the product?
Being more forthcoming to specific products that may impact my business and use of the platform outside of cost increases or propositions to expand our subscription.
What problems is the product solving and how is that benefiting you?
Sprout Social allows for social media brainstorming, approvals and postings to all happen within one platform. We previously were doing this in a project management software and then using a different platform to schedule and post, so Sprout allows us to do all of that in one place. It also has analytics which I know we have only begun to scratch the surface on all the data and reporting provided. I look forward to digging in further.
Sprout for Non-profit
What do you like best about the product?
Sprout makes social media marketing easy. It takes away the stress and automates everything for you. It has increased our productivity and volume of posts exponentially. It also makes post-tracking easy.
What do you dislike about the product?
Sprout Social is not always so user-friendly. I struggle with finding the features I would like to use. Sprout offers a training which is very helpful but it is hard to apply what was taught into practice.
What problems is the product solving and how is that benefiting you?
Social listening and scheduling posts.
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