Sprout Social

Sprout Social

Reviews from AWS customer

2 AWS reviews

External reviews

6,240 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Camryn R.

Great Social Media Management tool!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I love how time-saving Sprout is. It's so easy to schedule posts and the platform is very good about letting you know/emailing you when issues arise.
What do you dislike about the product?
Nothing that I can think of! There are some tech issues now and again but it's never ongoing long enough where it's an issue.
What problems is the product solving and how is that benefiting you?
The time that I would have to spend drafting content for multiple platforms is benefiting my time spent doing other things in my job that can benefit my career!


    Commercial Real Estate

Sprout Social streamlines workflow

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Sprout Social streamlines workflow for managing multiple accounts, offering efficient content scheduling, community engagement, and comprehensive reporting. This tool enhances my brand's effectiveness in engaging with clients on social media.
What do you dislike about the product?
Understanding how to use all the tool and features can be daunty and sometimes difficult.
What problems is the product solving and how is that benefiting you?
Managing posting scedules for multiple accounts.


    Rose S.

Helpful marketing tool!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I've been using Sprout for a while now, and I have to say, it's completely revolutionized the way I manage my social media presence. From scheduling posts across different platforms to analyzing engagement metrics, this platform does it all seamlessly.

First off, the user interface is incredibly intuitive. I was able to navigate through the features effortlessly, even as a newbie. Scheduling posts ahead of time has saved me countless hours, allowing me to focus more on creating quality content rather than constantly being tied to my devices.

One of the standout features for me is the ability to tailor posts for each specific platform. Whether it's Instagram, Facebook, or LinkedIn, I can customize my content accordingly, ensuring maximum engagement and reach.
What do you dislike about the product?
No real complaints from me so far! It has been a beneficial addition to my workday.
What problems is the product solving and how is that benefiting you?
With Sprout, I can effectively post across multi platforms all while getting approval from senior management beforehand.


    Architecture & Planning

Helpful Integration and Customizable Reporting

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I find Sprout Social super helpful when scheduling posts. I love the customizable reporting. The interface was easy to learn, and I find the CE webinars offered through the Arb to be especially helpful as I am a team of one.
What do you dislike about the product?
I would like to see more API integration.
What problems is the product solving and how is that benefiting you?
Bulk scheduling.


    Alisanne S.

Great software for anyone in social media!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
As an avid user of social media management tools, I can confidently say that Sprout Social stands out for its robust features and user-friendly interface. My experience with this software has been overwhelmingly positive, especially when it comes to the content calendar and analytics capabilities. The content calendar simplifies scheduling and organization, while the comprehensive analytics provide valuable insights to optimize your social media strategy. For anyone looking to streamline their social media management and make data-driven decisions, Sprout Social is a top choice.
What do you dislike about the product?
I wish I could edit posts across different platforms on one editing page, rather than making duplicates. That is one thing about Hubspot that I always liked. At times it is difficult to get questions answered by their customer support team, as calling them is easier than email or chat.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses multiple challenges in social media management. By streamlining content scheduling, centralizing management, providing in-depth analytics, enhancing engagement, and improving social listening, Sprout Social offers comprehensive solutions that drive efficiency, improve strategy, and boost our overall social media performance.


    Makenzie W.

The best social media management tool

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Sprout social allows me to manage all my social media channels in one place. I love the ability to schedule posts for multiple platforms, recieve all notifications in one place, and use AI to help generate captions. Customer support is always super helpful if we need anything.
What do you dislike about the product?
I wish there was more reporting features for TikTok
What problems is the product solving and how is that benefiting you?
Sprout has helped us be able to manage our Facebook pages for each location that we have. It has allowed us to not miss any messages comign through. We have been able to schedule posts in a quicker manner while also ensuring our content reaches the right audience.


    Nicole A.

A very helpful tool for social media scheduling

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I love looking at the publishing calendar and being able to see what days I have social media posts scheduled for. I also appreciate being able to schedule everything in one place and even post the same thing across different forms of social media. I also LOVE the integration with Canva, as it definitely makes the process simpler.
What do you dislike about the product?
There are so many features in Sprout Social that I sometimes worry I'm not actually getting the best use out of it, but I find the interface a little overwhelming. However, this doesn't negatively impact what I am using Sprout for; I just feel like I could be doing more with it.
What problems is the product solving and how is that benefiting you?
It allows me to schedule all of my social media posts for the company in one spot, rather than having to go to each individual platform. This saves me a lot of time.


    Automotive

So convenient!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Composing a post is as easy as 1, 2, 3! Sprout automatically shortens links, posts to multiple sites and even calculates the most effective send times.
What do you dislike about the product?
I do have issues every now and then uploading photos or links but the delay could also be internet connection related.
What problems is the product solving and how is that benefiting you?
Sprout helps me Monitor and engage Social media outlets and clients.


    Manufacturing

Sprout Social Review

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
What I like about using Sprout Social is how user-friendly the platform is. I like how easy it is to reach out to a representative if you have any questions. I also really like the smart inbox and the content calendar along with the approval process. As an intern, it makes it easier to have my boss approve of what I write before scheduling it in the calendar.
What do you dislike about the product?
The only thing I dislike about Sprout Social is the way you have to set up the listening tool. It is a long process and I didn't quite understand how to set up the tool. However, once the tool is set in place, it helps to see what people are talking about relating to brand health, how they feel about recruitment, etc.
What problems is the product solving and how is that benefiting you?
At this time, the only problem our marketing department has with Sprout Social is the rising annual cost. It is getting harder to fit within our budget, but the representatives are good with adjusting to fit our budget restrictions.


    Cierra B.

A comprehensive look at your social media channels

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
The onboarding/implementation process was very thorough, and the SS team has been extremely responsive to any/all questions we've had!
They also have a lot of great features on the platform, but my favorite so far has been their reporting tools and organization structures. Other platforms I tried didn't have a simple tagging system for organizing content, so being able to use Sprout's campaigns and tags has immensely improved our ability to report on specific topics. The publishing options are also really great and easy to use!
Features we use on a daily basis include reports, publishing, and the smart inbox.
What do you dislike about the product?
While we see the value in the listening tool, it had a steep learning curve and for a smaller team to be managing the platform, it's difficult to integrate its use into our workflows.
What problems is the product solving and how is that benefiting you?
Reporting capabilities. We weren't able to effectively report on performance of different types of posts (i.e. brand vs event promo vs product), but the tagging and campaign organizing options have changed the game for us. We can now use this data