Sprout Social
Sprout SocialExternal reviews
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We LOVE Sprout
What do you like best about the product?
Sprout Social has saved us so much time and money over the years. It's become such an integral part of our daily process. The team works flawlessly within the software and then it makes our communication with clients super clear and removes any question about content calendars.
What do you dislike about the product?
I wish there were a way for clients to comment on a post using the link they are provided so they can leave comments on posts to provide feedback in one place without having to be a paying member of the team. It doesn't make sense to pay $200 a month for a client to leave feedback, but if this were to become a free feature, it would be amazing! Like comments in Canva.
I'd love more one on one learning opportunities for our team so we can make sure we're using the entire software at its fullest capability. I want to be able to ask questions as they come up. I know they showed us around when we first signed up but now after being a customer for 3 years I'm ready to build on what we've been using Sprout for up to this point.
I'd love more one on one learning opportunities for our team so we can make sure we're using the entire software at its fullest capability. I want to be able to ask questions as they come up. I know they showed us around when we first signed up but now after being a customer for 3 years I'm ready to build on what we've been using Sprout for up to this point.
What problems is the product solving and how is that benefiting you?
Sprout is always ahead of the curve coming up with new and exciting features that help us level up our businesses and services we provide to our client.
Great tool for a social media manager
What do you like best about the product?
Post scheduling across platforms + analytics
What do you dislike about the product?
Cannot delete an Instagram post once published within Sprout — I always need to log into Instagram to do this. Limited to add 3 collab requests (app allows 5).
What problems is the product solving and how is that benefiting you?
Scheduling posts for the month in advance
Sprout Social is a game change for social media management!
What do you like best about the product?
What I like best is that it makes our team for efficient, and productive in managing multiple accounts while leveraging the latest in social media management technology.
What do you dislike about the product?
I wish there was a native, built-in tool to help select the "right" hashtags.
What problems is the product solving and how is that benefiting you?
It helps us to keep our client's social media performance at peak levels!
The most complete social media management tool out there.
What do you like best about the product?
The team at Sprout stays ahead of the trends, incorporating features and integrating with social platforms that matter to my clients.
What do you dislike about the product?
Depending on the level of investment, Sprout Social presents new features as add-ons versus upgrades to your existing account.
What problems is the product solving and how is that benefiting you?
Showing client social performance in context: of the competitors, of trending topics, etc.
A lot of options to streamline your job
What do you like best about the product?
I like how easy and intuitive it is to see analytics. From post performance reports to tag performance reports which you can then share easily in different formats with your team that's readable to people who don't work in social. I like the imbedded sprout link social for Instagram so that I can instantly publish to the link in bio and I like that you can see how your post will truly appear across all platforms. With other social media management programs it was a toss up how your post was actually going to appear once published.
What do you dislike about the product?
The menu to the left hand side can be overwhelming. Some features cost extra.
What problems is the product solving and how is that benefiting you?
Providing shareable analytics for my organization at large. Reducing time after hours with post scheduling. Providing valuable insights into what resonates on the different channels. Helping me stay organized with groups.
Does the job
What do you like best about the product?
Scheduling is by far the most useable feature and after that reporting.
What do you dislike about the product?
Costs of addons hinders full use of the platform.
What problems is the product solving and how is that benefiting you?
Keeping everything in one palce.
Good experience!
What do you like best about the product?
I like that is very practical and easy to navigate. I can filter specific sections which allows me to do the job faster. I never experienced a bug or a glitch. It's very helpful!
What do you dislike about the product?
The mobile version lack some functionalities and it is not as clear as the desktop option, so I don't find it as easy to use sprout and manage things on the go.
What problems is the product solving and how is that benefiting you?
I find it benefiting because it integrates more than one social media account in one dashboard so its not as time consuming as it would be, if I had to change and log in to the other account all the time.
User-Friendly, Modern Social Media Marketing Tool
What do you like best about the product?
Sprout is extremely user-friendly, well-organized, and provides thorough and quantifiable information regarding social media analytics and growth.
What do you dislike about the product?
Inability to publish ALL kinds of content through Sprout. I would love an option to schedule TikTok carousels and add on audios that are available in-app.
What problems is the product solving and how is that benefiting you?
Sprout has streamlined the review and approval process for social media content. It has also transformed the way I do reporting!
Excellent Platform for Easy Scheduling, Reporting and Social Listening
What do you like best about the product?
Connecting and scheduling social media has never been easier. I have used several platforms for social and find this to be among the best for ease of use, reporting and staying up to date with the latest features.
The reporting is excellent, easy to use and customize and I'm able to give my client an excellent overview and snapshot of their social channels' performance.
The many features are carefully considered, it seems. Sprout doesn't offer new features simply to offer new features. They are built with UX in mind and are relevant.
The reporting is excellent, easy to use and customize and I'm able to give my client an excellent overview and snapshot of their social channels' performance.
The many features are carefully considered, it seems. Sprout doesn't offer new features simply to offer new features. They are built with UX in mind and are relevant.
What do you dislike about the product?
At times, particularly when there are new feature rollouts or updates, it will be glitchy, not save and generally act up. But those have been few and far between in the three years I've used the platform.
It's also rather expensive if you don't use all the features. I think some different packages/bundles and flexibility would make pricing more attractive.
It's also rather expensive if you don't use all the features. I think some different packages/bundles and flexibility would make pricing more attractive.
What problems is the product solving and how is that benefiting you?
They make my life far easier in that I can schedule everything in one place plus review and report on it easily.
Sprout Social provides seamless integration.
What do you like best about the product?
Sprout Social provides seamless intergration of multiple accounts to facilitate quick postings and performance monitoring resulting in time savings.
What do you dislike about the product?
I have yet to find an area that does not meet expectations.
What problems is the product solving and how is that benefiting you?
Sprout Social platform allows for quick social media posting over mulitiple accounts.
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