Sprout Social
Sprout SocialExternal reviews
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A great tool to consolidate all of your social media tasks
What do you like best about the product?
The ability to see all comments and metrics in one place is such a time saver. I use it on a daily basis and rarely ever do I find myself getting lost in the software. Overall it is really simple to use and took little time to integrate Sprout into my workflow. The pro level has some amazing tools for automating when to post and gaining insight into our audiences interactions.
What do you dislike about the product?
The price point feels a little high for the standard accout. With so many features added from standard to pro, it feels like the price point should be much lower especially for those who only want to manage their own company's socials and need a time saving tool for those wearing multiple hats.
What problems is the product solving and how is that benefiting you?
Posting on multiple channels at once. We are a small team and having all of the information in one spot is essential to our effeciency.
User Friendly Social Media Tool
What do you like best about the product?
Sprout has been so helpful because the platform is easy to use! Our team got a full walk-through of the platform and the features available from a representative, which was extremely helpful. The social listening is going to be a game changer for us. I also love the recommendations they have for optimal times to post across channels. Overall, I would definitely recommend Sprout to peers in the industry.
What do you dislike about the product?
I would like to have a dedicated customer support representative instead of having to write into a support team if we have issues.
What problems is the product solving and how is that benefiting you?
It's allowing us to more easily gauge our brand sentiment by using social listening and be more in tune with our customers.
Awesome platform and easy to use!
What do you like best about the product?
The insights are my favorite and how everything can be viewed or shared so easily! You get the best training and customer service.
What do you dislike about the product?
Wish you could add trending music or sounds to your planned posts but its understandable why you cannot.
What problems is the product solving and how is that benefiting you?
Having a set calender and understanding analytics
Great tool for top level manager
What do you like best about the product?
We've been using SproutSocial for a limited time a couple of years ago, and compared to other tools, it really has the overall most useful set of tools. We've used it on a daily basis while our agency has had a lot of clients and it was very easy to use.
What do you dislike about the product?
Currently, the price range is higher compared to what we can afford.
What problems is the product solving and how is that benefiting you?
The people in my agency used it for all sort of things, from listening to management, but I've found using analytics the most useful tool.
Easy to Use
What do you like best about the product?
That it's easy to navigate and find my way around.
What do you dislike about the product?
At this time there isn't anything that I dislike.
What problems is the product solving and how is that benefiting you?
We are able to have two people logged into to the platform. The competition we ere only allowed one.
Sprout is very easy to navigate and I love all the features!
What do you like best about the product?
How easy it is to use. I am new to marketing and Sprout has been an amazing platform.
What do you dislike about the product?
On the customer feedback I wish we could make customer questions.
What problems is the product solving and how is that benefiting you?
Customer feedback and customer service
Replaced Hootsuite and loving it
What do you like best about the product?
The UI/UX is great, and my team had an easy time implementing Sprout right off the bat. We use it all the time for our various socials and are very happy with the switch from Hootsuite.
What do you dislike about the product?
We haven't experienced anything that we dislike yet. That doesn't mean that we won't find anything but at this time we are very happy.
What problems is the product solving and how is that benefiting you?
It solves the problem of content and posting calendars. It also gives us a way to minimize direct access to our accounts in case of turnover.
The best social media marketing companion
What do you like best about the product?
Sprout Social has always been the go to platform that I recommend to my clients, the scheduling is easy, listening is impeccable and the analytics is like no other.
What do you dislike about the product?
I'd love to see more TikTok options as our clients tend to use it more and expect the same type of features as the other platforms.
What problems is the product solving and how is that benefiting you?
Makes the workflow super easy to use!
Sprout helped find what works for my brand
What do you like best about the product?
It makes it very easy to see your analytics and numbers across different periods of time to see what is working.
What do you dislike about the product?
It can be hard to link all of your social media accounts to post at one time.
What problems is the product solving and how is that benefiting you?
It helps us see what works when posting, and it benefits our content creation!
Most useful, all-encompassing social analytics tool out there.
What do you like best about the product?
The depth of analytics that are available. It a friendly, easy to use platform that enables you to view your social efforts holistically.
What do you dislike about the product?
The number of logins you need to have for a team.
What problems is the product solving and how is that benefiting you?
Giving a holistic view of our social efforts and tracking what is working for us as a business.
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