Sprout Social
Sprout SocialExternal reviews
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Awesome product
What do you like best about the product?
Very easy to navigate with lots of features
What do you dislike about the product?
I have not found a downside of this program.
What problems is the product solving and how is that benefiting you?
It helps to manage clients socai pages easily.
My Go-To Social Tool for a Small Team
What do you like best about the product?
The ease of use and quick implementation of Sprout Social has always why it is my top pick for social tools for smaller teams. I can always count on it to work as needed with my workflows and not cause extra steps. I love Sprout!
What do you dislike about the product?
My only downvote for Sprout comes when you need to integrate it for a large team that needs detailed approval flows. Some other tools can have more features there.
What problems is the product solving and how is that benefiting you?
Sprout is solving my go-to social media management tool need as a small social team. I can always count on the software to not cause strain on my current workflows. It is the all-in-one place for me to monitor my brand on social.
Analyze everything
What do you like best about the product?
One of the most helpful tools is being able to post around viral or peak times. This helps capitalize engagement, and get the best ROI espeically around content integrated products. Tracking perfrmoance via posts and overall profiles is also helpful in getting specific details onto what content works and how many viists we get to the account.
What do you dislike about the product?
I wish it was easier to get demogrpahcs for every platform like if there was a demogrpahics tab only or clear subsection. I think some of the accounts don't show the demographics.
What problems is the product solving and how is that benefiting you?
One of the issues that is pretty difficult to find a solution for, is finding a range of time for posting to get the most exposure. Their feature under publsing where you can use optimal times has made it to where bad performing content is perfoming much better.
Sprout is the most advanced and intuitive social software I have seen on the market.
What do you like best about the product?
The onboarding process is very thorough. The platform is capable of accomplishing all of our social goals, especially with the employee advocacy feature.
What do you dislike about the product?
I wish we could pick and choose our package a bit more. The platform is so comprehensive, but several tools aren't of use to my organization. If we could have a less comprehensive build-out at a lower price, it would be easier to get approved for budgeting and continuous future use.
What problems is the product solving and how is that benefiting you?
More intuitive analytics, being able to target posts without spending ad revenue.
Sprout Review
What do you like best about the product?
Reporting is a strong suit for this tool, as many tools can schedule posts.
What do you dislike about the product?
The value vs price. Many tools can do more than sprout when scheduling posts for less money. The add-on fees via cross-selling are a big negative a lot of tools won't do, ie. jira vs click up
What problems is the product solving and how is that benefiting you?
Scheduling out content for multiple clients is more efficient than posting natively
Awesome platform. Highly recommend!
What do you like best about the product?
The platform is very intuitive and easy to use. I love that you can easily duplicate posts so that you don't have to waste any time recreating a post if needed.
What do you dislike about the product?
My only complaint is that you have to push a post live on Instagram & TikTok instead of it posting automatically.
What problems is the product solving and how is that benefiting you?
Sprout is streamlining our social media mangement process.
Convenient one stop shop for all things social
What do you like best about the product?
We use Sprout Social for both marketing and customer service. It provides a single platform where both teams can work efficiently. We love the automation features and the easy-to-read reports.
What do you dislike about the product?
We just switched over from another platform and currently I have not found anything that stands out negatively.
What problems is the product solving and how is that benefiting you?
We used ot have social media marketing and customer service separate and now we were able to combine into one platform with all tools needed available
My favorite scheduling tool
What do you like best about the product?
The platform is very intuitive, and easy to navigate even though the onboarding. I love option for bulk scheduling, but I wish there were option to include video.
What do you dislike about the product?
In just one month of using the platform, I encountered numerous glitches with publishing. Posts wouldn't go out, warnings about potential issues with uploading were missing, and some functions didn't save properly. For instance, I removed boosting from a post, but it still received a $1 boost on Meta. There were many issues, but due to my busy schedule, I didn't have time to report all of them. I did report a few, and some gaps in the platform were identified.
What problems is the product solving and how is that benefiting you?
The process of scheduling is much faster than other platforms I worked with!
So far so good
What do you like best about the product?
The most helpful thing about Sprout Social is that it puts all your social media platforms into one place and gives you the data from there.
What do you dislike about the product?
Could have better AI capabilities for reporting.
What problems is the product solving and how is that benefiting you?
Sprout Social is making things more organized by putting everything into one place.
Wonderful When Comparing Company Insights
What do you like best about the product?
I like how we are able to view the insights of any company. Everything is detailed and easy to read, making it easier to compare our company to others.
What do you dislike about the product?
I dislike that it takes a while for the company insights to load after adding a new company. I would like to see instant updates.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to view analytics and insights of many companies. This is solving the problem of improving our company's user engagement and platform base. By looking at how other companies are using Social Media, it allows our company to become inspired and try out new tacts to grow our social media prescence.
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