Sprout Social
Sprout SocialExternal reviews
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Effective All-in-One Social Media Tool with Great Reporting and Support
What do you like best about the product?
Sprout Social has been a very effective all-in-one tool for our company's social media needs. Between queueing up posts across all platforms, reporting, and their customer support, we've had an enjoyable experience with them over the years.
What do you dislike about the product?
Their are two things that I think they can improved upon. Firstly, their API integrations with our social pages can get disconnected more than a number of times. It's usually a quick fix, but I hope there is a way that it can disconnect less frequently. Secondly, I would like to see some custom reporting features across all plans they offer. My company currently has a Custom Advanced plan that we pay a decent amount for, but we're not able to customize our reporting in a meaningful way.
What problems is the product solving and how is that benefiting you?
It's been amazing for providing a large amount of data that we can use to understand how our social media pages are performing. On top of that, with how small of team we operate with, the Publishing features have made it much easier on us for getting content posted with no problems.
Great Reporting with a Clear View Across All Platforms
What do you like best about the product?
I like the reporting and that you can see all platforms
What do you dislike about the product?
Hiding and deleting comments made, I find that its easier to go directly through the ap
What problems is the product solving and how is that benefiting you?
Like I stated befor viewing all platforms in one place is very nice.
All Social Platforms in One Place Across Brands
What do you like best about the product?
Connecting all my social media platforms together in one place across several brands.
What do you dislike about the product?
The only downside is the price has gone up significantly.
What problems is the product solving and how is that benefiting you?
Sprout enables our company to quickly schedule posts across all social media platforms and monitor their performance. Time saving is important for us as we are a small team. It also allows any other team member to jump in quickly as needed and see the full campaign setup across all platforms in one place.
Effortless Scheduling with Valuable Metrics
What do you like best about the product?
I love the ability to schedule posts and also receive the metrics behind my posts. I think Sprout Social does a great job! The initial setup was very easy!
What do you dislike about the product?
I don't have anything I dislike about Sprout.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule posts so I don't forget them and provides metrics on my posts.
Easy to Use Social Media Management Tool
What do you like best about the product?
I like how easy it is to use and understand the different features. Also I like how easy it is to pull and review metrics on top of publishing content.
What do you dislike about the product?
I dislike the link in bio option. I wish there were different ways our links can be visually put together.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of publishing content easily and being able to analyze past data to make better strategic decisions moving forward.
So Much Better Than Meta Business Suite
What do you like best about the product?
It's so much better than Meta Business Suite,
What do you dislike about the product?
I wish I could post lead gen fb campaigns
What problems is the product solving and how is that benefiting you?
Centralized and reliable reporting.
Effortless Social Media Management
What do you like best about the product?
I like using Sprout Social for scheduling social media posts for our public university because its ease of use is such a big help. It allows us to post on multiple platforms at one time, which is great for managing different channels. The calendar feature in particular is useful because I can see everything I have posted and change dates if needed. The initial setup was easy for our team, making the transition smoother.
What do you dislike about the product?
I think the Smart Inbox could be better.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to post on multiple platforms simultaneously and see everything I've posted. I can easily change dates if needed, which simplifies managing social media for a public university.
Time-Saving with Easy Post Scheduling
What do you like best about the product?
I find Sprout Social easy to use, especially for scheduling posts. The asset library is also a feature I like a lot because it simplifies changing images without the need to upload new ones each time. I appreciate being able to save content as drafts and then easily schedule it on the calendar when creating monthly schedules. The initial setup was easy too.
What do you dislike about the product?
Automated reply for comments, I wish you have that feature. We usually get a lot of Happy Birthdays, congrats, etc and having an AI workflow that can trigger automated reply will certainly free up some time for us.
What problems is the product solving and how is that benefiting you?
Sprout Social saves time for my clients by handling their engagements and scheduling posts. It makes creating monthly schedules easy with drafts and a library for assets, eliminating the need to upload images repeatedly.
Powerful Analytics and Easy-to-Use Social Media Marketing Tool
What do you like best about the product?
Sprout Social is a great all around tool for social media marketing. The depth of its reporting and analytics helps me understand my brand health more clearly and guides me toward making the best decisions for my brand’s KPIs. It’s also very easy to learn and implement in day-to-day use, integrates smoothly with other services, and comes with customer support that is both responsive and knowledgeable.
What do you dislike about the product?
Still lacking on some post capabilities with some social apps like being able to post PDFs to Linkedin and create mixed-format carousels that combine videos and images in the same post.
What problems is the product solving and how is that benefiting you?
The depth of its reporting and analytics helps me understand my brand’s health more clearly, and it also guides me in making the best decisions to support my brand’s KPIs.
I love using sprout!
What do you like best about the product?
I like that I can track analytics and look back throughout the year.
What do you dislike about the product?
I wish I could have music for my photo posts. It is also a bit difficult to tag people.
What problems is the product solving and how is that benefiting you?
I had an issue with connecting accounts and the team was able to guide me straight to the problem and get is fixed quickly.
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