Sprout Social
Sprout SocialExternal reviews
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Sprout Review
What do you like best about the product?
I like that there is social monitoring and reporting
What do you dislike about the product?
I don't like that the photo repository is only available as an addon. I also don't like the social following. it seems a bit difficult to set up.
What problems is the product solving and how is that benefiting you?
its solving having a centralized location for posts and notes. its helping to have an extra layer of information access for my team
Amazing features, hard to implement on a small busy team
What do you like best about the product?
Scheduler, campaigns, link in bio, grid planner, approval process
What do you dislike about the product?
Not always up to date on Instagram/meta updates.
What problems is the product solving and how is that benefiting you?
Managing many different accounts
Useful tool but wish it did more
What do you like best about the product?
I like the tagging system that I can build out
What do you dislike about the product?
I wish that I could use the search tool to find things in captions or titles/words embedded on videos
What problems is the product solving and how is that benefiting you?
We love tagging and tracking things over multiple years. We also like the scheduling tool.
Solid Social Management Tool with Room for Smarter AI
What do you like best about the product?
Sprout Social’s scheduling tools are intuitive and reliable, which makes content planning seamless. The reporting features and labels are easy to understand and really help with organization and performance tracking. Their customer support is also a standout—quick responses and the live chat option is super helpful.
What do you dislike about the product?
The demographic data could be more detailed—right now it feels a bit surface-level compared to what’s available on native platforms. I also wish the AI could do more heavy lifting, like automatically recognizing and labeling content without manual input.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by centralizing scheduling, publishing, engagement, and reporting across platforms. It saves me significant time by letting me plan and publish content in advance. The built-in reporting tools make it simple to extract insights and share results with stakeholders—without needing to build custom reports from scratch. It also helps keep our team organized and aligned by allowing us to label, assign, and track posts and messages more efficiently.
Does the trick!
What do you like best about the product?
pretty streamlined way to plan our content schedule at a glance
What do you dislike about the product?
there are certain features that cannot be utilized as well as they can on native apps like Instagram
What problems is the product solving and how is that benefiting you?
Planning and analyzing our social media across all channels
Sprout social is a useful tool
What do you like best about the product?
I like that i can schedule all my socials in one place
What do you dislike about the product?
the online version does not work as well as the phone. I want to be able to make stories with a similar layout to ig
What problems is the product solving and how is that benefiting you?
scheduling
Convenient
What do you like best about the product?
Ease of scheduling multiple things at once, and quickly pulling reports.
What do you dislike about the product?
The functionality is often difficult to navigate and requires a level of work to find the elements you're looking for. Additionally, reporting can sometimes be off due to connectivity issues with different social channels.
What problems is the product solving and how is that benefiting you?
Making it easy to scheudle multiple platforms all at once, and gather quick insights from all platforms.
Great Product, Could Use a Few Tweaks
What do you like best about the product?
I like that it helps me schedule and track my 43 different social accounts. It's very easy to use and it's nice seeing when my post are scheduled across multiple days. The customer support is also very knowledgable and quick!
What do you dislike about the product?
Downside, I wish I could have a separate caption for instagram post so I can change the hashtags instead have one facebook post, schedule it and then have to create a new instagram post of the same thing.
What problems is the product solving and how is that benefiting you?
Having 43 different accounts to post to and keeping up with all them without Sprout would be a BIG challenge. It's pretty easy to organize your accounts and simple enough to where it makes posting that much easy!
Robust platform that needs some tweaks
What do you like best about the product?
Sprout Social does a great job of combining scheduling, content management, community management, and social listening into one platform. Support is fast and generally helpful. Implementation is simple, and it's easy to use – with good options for the advanced user. The ability to backfill data is a game-changer.
What do you dislike about the product?
Sprout Social is missing key post scheduling features compared to its competitors (e.g., native retweets, post thread scheduling, and first comment scheduling). These are critical missing pieces for maximizing social engagement and ROI.
What problems is the product solving and how is that benefiting you?
Sprout Social enables social media scheduling and analysis in one platform, allowing me to manage multiple accounts for my clients. Reporting is fast and easy to generate, saving a lot of time every month.
Great social publication tool
What do you like best about the product?
Easy scheduling and work well especially large organization in terms of co-editor and editorial calendar.
What do you dislike about the product?
I'd like to see a summary of best performed post and what's recommended for us for optimizing the post performance.
What problems is the product solving and how is that benefiting you?
Consolidating the competitors/industry listening yet the features are limited as there are some limitations on LinkedIn.
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