Sprout Social
Sprout SocialExternal reviews
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Great system
What do you like best about the product?
Sprout Social is extremely helpful when scheduling posts. It's easy to use and I always know my posts are planned appropriately.
What do you dislike about the product?
Sometimes it is hard to find my already scheduled posts or posts from the past besides doing a full report.
What problems is the product solving and how is that benefiting you?
It's made our social team much more efficient. We greatly appreciate the customer service of the Sprout Social team!
Great for Teams
What do you like best about the product?
Analytics! Also, that it can manage multiple accounts on multiple platforms & be managed by multiple people.
What do you dislike about the product?
the follow/unfollow options aren't very developed. I'd like to see more about each account.
What problems is the product solving and how is that benefiting you?
Scheduling of posts & social analytics
Recommendations to others considering the product:
Great for teams, especially if you manage multiple accounts.
Very Helpful
What do you like best about the product?
I used sprout social to post on multiple accounts without having to log in and out all the time. So it was great.
What do you dislike about the product?
I don't dislike anything about it. Its a great multitasking tool.
What problems is the product solving and how is that benefiting you?
As a social media coordinator, I am in charge of all accounts for all clients so this allows me to plan out tweet and facebook posts weeks in advance.
ALMOST perfect
What do you like best about the product?
We can manage multiple accounts all in one place, and everything works seamlessly together.
What do you dislike about the product?
There are restrictions based on APIs, but it would be great if they could try to come up with a way to work around these things (only uploading 3mb gifs for Twitter is a rather large pain).
What problems is the product solving and how is that benefiting you?
We can extremely easily check messages across all of our accounts and the reporting tools are very comprehensive. We are able to take this reporting and turn it into displays of ROI to our clients.
Recommendations to others considering the product:
Continue keeping this as up-to-date as you are! We appreciate the updates to the platform.
Resourceful
What do you like best about the product?
I like that I'm able to see all of my clients' profiles from the drop down and see the preview without clicking on them. It's simple to use. I've only used this for a month but I don't have any issues with it so far!
What do you dislike about the product?
There's none that I've noticed so I like it so far.
What problems is the product solving and how is that benefiting you?
I'm able to access all of the profiles that I manage without having to log into each one individually.
Recommendations to others considering the product:
I would recommend if you manage more than 2 accounts.
Makes Our Work Easier
What do you like best about the product?
It's great to have multiple platforms in one spot and to be able to save messages to reference later.
What do you dislike about the product?
I dislike the number of clicks it takes to like a message. Also, I dislike the limitation on number of messages that can be liked in a certain time period.
What problems is the product solving and how is that benefiting you?
We are better getting our team on the same page and able to better communicate about messages.
Great dashboard for multiple social media accounts
What do you like best about the product?
The ability to schedule updates on multiple platforms for multiple people at the same time. The ability to view and respond to messages for multiple accounts, hashtags and keywords. Sprout browser extension makes it easy to share links from any web page to any of your social media accounts. .
What do you dislike about the product?
Sprout sometimes signs me out for no reason, and I have to sign back in and lose whatever I was doing. Also, tagging people in Facebook doesn't work with the Sprout extension. Sprout is too expensive for some small companies.
What problems is the product solving and how is that benefiting you?
Schedule marketing emails and sharing blog posts from multiple accounts. The ability to keep our messages circulating by seeing what is tweeted and re-tweet it. Being able to see messages on Facebook and Twitter and respond to them or email them to a colleague or partner to respond. Saves us a lot of time and we get more regular messages out.
Recommendations to others considering the product:
Even though Sprout has an issue of logging me out, I still like the platform very much. It's very easy to use and customize the dashboard and reports. I find it much easier to use than Hootsuite which I used at my last company.
Pretty good.
What do you like best about the product?
The ability to schedule multiple posts on multiple platforms in advance.
What do you dislike about the product?
I wish I could do more from my phone... I wish there was a way to save content when I'm browsing articles on my phone into a "stored library" kind of like Pocket app does.
What problems is the product solving and how is that benefiting you?
Social media mapping of content in advance
Growing your Online Footprint is Easy with Sprout Social
What do you like best about the product?
The scheduling - being able to line up multiple days of content in one sitting, and then previewing those posts, is an excellent service.
What do you dislike about the product?
There are occasions when uploading images to accompany posts seem to stall the system. Though this might be due to file size, it would be helpful to have a guide on what size limits are in place.
What problems is the product solving and how is that benefiting you?
Expanding our reach in the social media environment. We've seen an increase of activity on our main Facebook page week-over-week that is encouraging from a business, as well as a "fun," standpoint.
A company that "gets it"
What do you like best about the product?
Best feature of Sprout is the asset library - upload it once, and can use it over and over - as a content creator with some common pictures (logos, etc) that I use, it saves me valuable time.
What do you dislike about the product?
I don't think there's anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
Time is money - and Sprout allows me to schedule/draft more content in the same amount of time.
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