Sprout Social
Sprout SocialExternal reviews
6,214 reviews
from
and
External reviews are not included in the AWS star rating for the product.
I'm a fan of Sprout Social!
What do you like best about the product?
I typically use it to schedule Twitter posts and love it for this feature. We often partake in twitterstorms so this allows me to schedule ahead of time instead of spending an entire couple of hours tweeting.
What do you dislike about the product?
It's not that I don't like it but I don't find the Facebook features to me necessary because I can schedule and analyze my Facebook posts on Facebook itself.
What problems is the product solving and how is that benefiting you?
Definitely saves time for multiple employees. It allows us to get more done!
If you can afford it, it's worth the insight
What do you like best about the product?
We put a little extra budget towards sprout social and can do a lot more with posting on social media. It has a slick interface and saves a lot of time when planning posts.
What do you dislike about the product?
As of last I checked it didnt have all the tools with Instagram, but that might be changing soon. There wasn't much we dislike about the program but definitely the cost does come into play when deciding to use the software.
What problems is the product solving and how is that benefiting you?
We can find influential users and target them as well as get better audience analytics.
Recommendations to others considering the product:
Again if you have the money for it it's worth the price for the analytics and time it saves.
Easy to use and affordable
What do you like best about the product?
Sprout Social creates easy to read and visually appealing analytics reports that can be easily exported for clients.
What do you dislike about the product?
The instagram post scheduling function is very complicated and difficult to use.
What problems is the product solving and how is that benefiting you?
creating nice looking social media reports for multiple clients efficiently.
Recommendations to others considering the product:
Great low-cost platform for social media posting and analytics.
Great social media platform - lots of useful features
What do you like best about the product?
I like how it's very easy to schedule posts and the metrics reports are great. I found the glossary next to the metrics to be extremely helpful and it was good to see when I was posting was the best time/which audience I was reaching the most. I also appreciate the comparison feature to see how ours matches up to our competitors' social media profiles
What do you dislike about the product?
Wish it was easier to follow other people on Twitter using this platform (found it a bit harder to do so). Also, I wish there was an online training video or something to better describe the metrics and how you are calculating those. I had to call customer service and get it cleared up but wish there was something outside the glossary for the more complex terms
What problems is the product solving and how is that benefiting you?
We are able to quantify our social media efforts as well as see how we match up against our competitors which is fantastic in showing the value-add to our investors
Recommendations to others considering the product:
I would be sure to talk to a customer service person, especially if you want to utilize the metrics functions. I would also sit in during their informational webinars, but wish the content was available on-demand in case I need to reference later or skip forward to find something.
Time saver
What do you like best about the product?
I love that I can schedule posts on multiple social media accounts and reschedule posts I've previously sent
What do you dislike about the product?
I hate that if I accidentally click outside of the posting box, I lose the post I was working on!
What problems is the product solving and how is that benefiting you?
Time management
Love it
What do you like best about the product?
Sprout Social is highly useful and intuitive for scheduling social content.
What do you dislike about the product?
While new features keep rolling out, sometimes they are a bit slow on adding updates.
What problems is the product solving and how is that benefiting you?
It's great.
Great Analytics Tool for Social
What do you like best about the product?
Easy to use, great analytics for social platforms. Reports are customizable and super useful.
What do you dislike about the product?
No hashtag tracking feature - this would make it the perfect software.
What problems is the product solving and how is that benefiting you?
Ability to track growth of social accounts and monitor who community is. Great demographic info per channel.
Recommendations to others considering the product:
Great tool, has everything but hashtag tracking.
Gets the job done - continues to add new features
What do you like best about the product?
I love Sprout's listening feed - it makes it easy for my teammates and I to respond to and clear notifications, assign each other tasks, and get a pulse of the conversation happening around my company.
What do you dislike about the product?
We used to use a software that would publish our content out at an optimal time based on our audience behaviors. It also predicted how well your content would resonate as you were writing it, which challenged you to write better content. Sprout doesn't offer these same features.
What problems is the product solving and how is that benefiting you?
It brings our social publishing and listening under one platform that's cost effective and easy to use. It helps the team work better together because of the task features. It has great reporting included in the platform.
Recommendations to others considering the product:
Get in touch with someone from the team to learn about the extent of the platform - we actually have a meeting next week with our region's account executive to see what we aren't utilizing!
Great Way to Schedule Twitter
What do you like best about the product?
The publishing widget for Chrome makes it easy to share articles with tracking URLs and you can plan out your tweets months in advance
What do you dislike about the product?
Some of the reporting statistics don't seem to be true. Such as hashtag engagement on instagram.
What problems is the product solving and how is that benefiting you?
Sprout allows me to schedule out tweets 6 months in advance and engage with users who use our hashtags or profile tags.
Recommendations to others considering the product:
It's a great platform but don't rely on it for reporting.
Easy to Use
What do you like best about the product?
Sprout Social is very user-friendly. This program saves time by allowing me to schedule posts on multiple social media platforms (event Instagram) weeks in advance. It's also convenient that my colleagues can see when I schedule posts, so they can work around mine.
What do you dislike about the product?
The reports do not always seem to be accurate.
What problems is the product solving and how is that benefiting you?
Sprout is hugely beneficial to the business I work for when keeping our members in the loop. The program makes it easy to communicate specials, events, news, etc. that might get forgotten about or lost otherwise.
Recommendations to others considering the product:
N/A
showing 2,751 - 2,760