Sprout Social
Sprout SocialExternal reviews
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Effortless Social Media Management
What do you like best about the product?
It's an all in one social media management site where I can navigate between analytics, conversations, and posting messages.
What do you dislike about the product?
The one thing I don't like about the Sprout Social is that it's higher in cost. I feel this would be an issue especially for people starting their first blog or website.
What problems is the product solving and how is that benefiting you?
I am able to utilize each component offered in Sprout Social. I realized that using the analytics, I am able to understand the audience more.
Recommendations to others considering the product:
If you're able to afford the price of Sprout Social per month then go for it. If you're just starting out, start out with a trial and see how you like it.
Sprout Helps Stay On Top
What do you like best about the product?
Sprout is the best of EVERYTHING! Analytics, posting, engagement, listening and comparing!
What do you dislike about the product?
Honestly, I can think of nothing to improve at this time with Sprout.
What problems is the product solving and how is that benefiting you?
Scheduling. Duplication of efforts by other team members. curating our evergreen content!
Recommendations to others considering the product:
If you are serious about social and your clients, Sprout Social is THE single tool you need to invest in! You will LOVE it. Quick ROI and so easy to use and train new users on too!
Social monitoring with Sprout Social
What do you like best about the product?
I like the publishing calendar layout (platform only recently introduced it) -- it allows me to see when my social is scheduled relative to other handles associated with the brand and better plan for posting. The Twitter Comparison Report is also useful, especially if you're managing an executive profile.
What do you dislike about the product?
I don't like the name "messages" -- this nomenclature is more specific to brands that individual profiles (even public ones). I use messages to monitor RTs and mentions for the handle I manage -- but it doesn't give you a realtime readout of "likes," which also matters.
What problems is the product solving and how is that benefiting you?
Better interaction among handles associated with same company
Recommendations to others considering the product:
Include realtime monitoring of likes for tweets
SproutSocial: Great for scheduling & tracking social content
What do you like best about the product?
I love how easily we can schedule content across different accounts and platforms. The reporting is also great, and very helpful in showing the reach and importance of social media work.
What do you dislike about the product?
The cost is high, and if you have a single account for a team then as soon as one person signs in, anyone else who was signed in is kicked out. Can get frustrating.
What problems is the product solving and how is that benefiting you?
It allows us to schedule our social content out and show performance for specific content. This has been especially useful when we have a day of action or a hashtag that we're pushing over a limited period of time. It makes it easy to get reports on how your content is performing.
Recommendations to others considering the product:
If you can afford it, get one account for each member of your social media team. If you have a team account, make clear rules for what happens when someone kicks someone else out by signing in.
I learned Sprout's no-nonsense program without any training or tutorial -- so intuitive!
What do you like best about the product?
I love the ease of using the calendar feature under the publishing menu to quickly filter between what I've got scheduled on various platforms. It's such an easy way to visualize what's going where.
What do you dislike about the product?
A few quirks -- I think the "sent messages" feature could be improved. For example, when I'm wanting to re-post a popular post, Sprout attaches to it the content tag used on the most recently scheduled post, not the tag originally attached to the post.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
What problems is the product solving and how is that benefiting you?
Sprout has streamlined the workflow between our editorial and marketing departments and has been a huge time-saver allowing me to flip between posting between networks seamlessly.
Easy to Use, Great for Monitoring
What do you like best about the product?
The best thing about SproutSocial is that you are able to have multiple accounts and each can be used for monitoring.
What do you dislike about the product?
The layout no longer shows up in a list view. Instead, it just seems to be a calendar. Miss that feature!
What problems is the product solving and how is that benefiting you?
It's great for listening and learn about competition in the market, but also for scheduling content efficiently.
Data for more strategic posts
What do you like best about the product?
Sprout social gives a bunch of stats and data that helps us create more personalized posts for our audience and know when the best time to post is.
What do you dislike about the product?
It is pretty pricey compared to other social media tools.
What problems is the product solving and how is that benefiting you?
Allows us to schedule postings beforehand.
A Great Way to Multi-Task
What do you like best about the product?
All of Social in One Place. It makes it so easy to manage.
What do you dislike about the product?
Sometimes too many tabs to get around. At times I need to shut things off, but I forget how.
What problems is the product solving and how is that benefiting you?
Live Tweeting and Event Social
Great Scheduling Tool! Lots of Hidden Features
What do you like best about the product?
Sprout Social has been invaluable to me and my organization. We use it for scheduling as well as analytics reports. The Sprout is always there when I need them. the platform is easy to understand and offers tools we didn't even know we needed.
What do you dislike about the product?
The mobile app is difficult to navigate, causing issues when I need to make changes on the road. You also have to know what you want out of the tools in order to know what's available, but the customer orientations can be really useful for that. Some analytics aren't in line with Facebook or aren't available at all.
What problems is the product solving and how is that benefiting you?
Sometimes it can be tough to find the analytics tool we need. The interface isn't always 100% user-friendly. Sprout has, however, done a great keeping in touch and answering questions whenever we need.
Recommendations to others considering the product:
Talk to Mark! He's treated us very well!
Sprout: Scheduling Made Simple
What do you like best about the product?
Sprout can be used for multiple platforms.
What do you dislike about the product?
The new layout should be reverted back.
What problems is the product solving and how is that benefiting you?
You can't separate views from what you've scheduled in a day or the entire copy, just in case you need to make quick changes. The new layout isn't much of an improvement and adds a couple of unnecessary steps.
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