Sprout Social
Sprout SocialExternal reviews
6,228 reviews
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It is a great tool
What do you like best about the product?
I love to have all my social data and content in place.
What do you dislike about the product?
It is pretty expensive and sometimes it glitches.
What problems is the product solving and how is that benefiting you?
Social content and publishing
SproutsSocial Review
What do you like best about the product?
Makes it easy to set up multiple social media accounts and track analytics.
What do you dislike about the product?
It is a little pricey for a small PR firm.
What problems is the product solving and how is that benefiting you?
Social Media Managemwnt
Great, inexpensive social management tool
What do you like best about the product?
Quick and easy setup. Good reporting capability with polished charts and graphs. User workflow for shared tasks is easy to follow. We
What do you dislike about the product?
It can be a bit clunky at times and there's a learning curve for those that haven't used a lot of social tools. Occasionally posting reliability is an issue, but no more than other apps. Lack of robust Instagram/Pinterest capabilities, but that's not just a Sprout problem. It can also get pretty pricey if you require a lot of users.
What problems is the product solving and how is that benefiting you?
One of the best things about Sprout Social is the aggregated channel reporting. Sprout pulls most data in and has polished looking graphs and charts.
Recommendations to others considering the product:
Certainly compare with other apps, but Sprout is hard to beat for price and functionality,
Analytics Like No Other
What do you like best about the product?
Strongest platform for social analytics.
What do you dislike about the product?
Struggle when it comes to posting across platforms.
What problems is the product solving and how is that benefiting you?
Social
Great platform and great customer service
What do you like best about the product?
Very easy to use if you want a simple social scheduling system!
What do you dislike about the product?
Some features aren’t yet integrated, such as ability to tag LinkedIn or Facebook users.
What problems is the product solving and how is that benefiting you?
Being able to schedule social content in advance and easily view by list, week or month
Recommendations to others considering the product:
Great tool, once they figure out a few missing features it will be perfect
Best social media reporting software out there.
What do you like best about the product?
I haven't seen a better reporting software for social media, especially for this price point. It also allows you to schedule out content and create a more strategic social campaign. If you manage multiple business accounts, then this software is for you.
What do you dislike about the product?
There is not an option to have multiple logins and if multiple people try to log in it will kick the other one off the website. So only one person can be logged into an account at one time.
What problems is the product solving and how is that benefiting you?
Social Sprout greatly enhances our social media reporting for clients. Internally, it helps us create a more strategic approach and better track our KPIs.
Love it for social scheduling and analytics
What do you like best about the product?
Easy to use. Easy to choose which social channels I want to schedule.
What do you dislike about the product?
Analytics sometimes inaccurate. Also the export options could be more detailed
What problems is the product solving and how is that benefiting you?
Mass social campaigns and scheduling content in advance.
Sprout Social is user friendly
What do you like best about the product?
Sprout Social is user friendly and quick to learn.
What do you dislike about the product?
At this time I don’t have constructive feedback.
What problems is the product solving and how is that benefiting you?
Scheduling content. Analytics.
All the bells and whistles of the big systems with less headaches
What do you like best about the product?
Sprout is the perfect tool to manage social media for multiple accounts. It has great analytics and easy-to-use scheduling capabilities.
What do you dislike about the product?
Sprout is slow to roll out features for every social platform. For example: LinkedIn now allows you to tag people/companies in posts, but that feature isn't available in Sprout yet.
What problems is the product solving and how is that benefiting you?
We're able to easily keep track of all 20 of our clients' social media accounts from one platform saving us tons of time!
Sprout Social Review
What do you like best about the product?
Definitely like the community management queues and the ability to assign responses to team members.
What do you dislike about the product?
I wasn't crazy about having to pay for Sprout per unique user. For a smaller budget, this can be prohibitive to using all the team functionality.
What problems is the product solving and how is that benefiting you?
Sprout allowed me to keep up with real-time community management across multiple social platforms. Additionally, being able to schedule posts was invaluable for an always-on strategy.
Recommendations to others considering the product:
Consider use cases when determining the tier of service you're choosing. Keep in mind that fees apply per unique user.
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