Sprout Social
Sprout SocialExternal reviews
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Sprout Social is the best bang for you buck in social media management
What do you like best about the product?
Ease of publishing/scheduling content, including ability to geo-tag and scheduling an Instagram "first comment" if you use the first comment (i.e. for hashtags). Real-time preview of posts/tweets. Robust, custom reports. Customer service chat is convenient and prompt to respond.
What do you dislike about the product?
The tool can be limited because of the social media platforms' API. Currently, unable to tag images
What problems is the product solving and how is that benefiting you?
Efficiency of time when scheduling social media content across clients. Ability to provide a client-facing tool of value with custom reports.
Recommendations to others considering the product:
There's no better value on the market for social media management.
Monitoring of all social networks
What do you like best about the product?
This tool allows you to manage all social networks without having to waste a lot of time doing it manually. Its interface is very simple, facilitating its use to quickly learn how to use it.
What do you dislike about the product?
It is not very effective to discover relevant content on social networks so I have to use other tools for this work.
What problems is the product solving and how is that benefiting you?
Thanks to Sprout Social we have a more direct communication with our clients and we can analyze and obtain more information about what is most talked about in social media. Obviously the management of social networks has been much easier since we use this tool in the company.
Recommendations to others considering the product:
I recommend the use of Sprout Social if you have to manage large communities on social networks and manage them all at the same time.
Great tool to manage social networks
What do you like best about the product?
Sprout Social is the best tool of marketing in social networks because it has very good functions to reach the target audience with great success. A very good function of this tool is to be able to program the publications in a very simple way. It also has integrated statistics to get vital information from all our social networks.
What do you dislike about the product?
Perhaps one of the negative points that I see this application is its price especially for small companies, although they also have a free plan.
What problems is the product solving and how is that benefiting you?
With Sprout Social we do not have the need to program the campaigns for social networks in each platform since it allows us to create, manage and control all our campaigns with just using this tool. For this and more this tool has become a very useful asset, for the time and effort saving that it gives us in the hour to manage shows social networks.
Easy to manage multiple accounts.
What do you like best about the product?
Easy to schedule content across multiple platforms, clear calendar layout, easy to interact with content.
What do you dislike about the product?
Accounts often get disconnected, requiring manual reconnection.
What problems is the product solving and how is that benefiting you?
Creating content and engaging with users for a portfolio of hotels’ social media platforms.
Recommendations to others considering the product:
Definitely worth it, especially if managing multiple accounts.
Use Sprout for everything Social Media
What do you like best about the product?
It's a simple platform to grasp but it has a lot of power in the social media sphere. Really like the instagram integration for scheduling out posts.
What do you dislike about the product?
If I boost posts on Facebook I still prefer to go directly through their platform.
What problems is the product solving and how is that benefiting you?
Sprout helps us continue work on our editorial calendar and helps us look forward.
Makes the day to day more efficient
What do you like best about the product?
Being able to add multiple accounts under a group is really helpful to see all the data in one dashboard, Reports are easy to generate and compare against different timelines. The platform itself has a lot of capabilities, from publishing content to social listening.
What do you dislike about the product?
It was glitchy at times, especially if the social channels were going through an update themselves. Adding pictures and the other metadata involved to posts didn't work at times when double checking in the actual social channel.
What problems is the product solving and how is that benefiting you?
It freed up about of time monitoring owned pages as well as competitors pages. Being able to schedule posts as far in advance as you want is really nice if you know your workload is going to be heavy in the future or OOO scheduled.
Recommendations to others considering the product:
It's very useful if you have multiple clients with multiple social accounts to keep everything organized and the analytics clear and concise.
It is great but not the best
What do you like best about the product?
The ease of scheduling is nice and the options to connect multiple accounts is also nice.
What do you dislike about the product?
The bulk upload feature needs a lot of work. It is not easy and I have had many problems with content not uploading properly due to file formatting issues that seem to be caused through Sprout. Not to mention Sprout is detected in all social media platforms algorithm detectors, so using sprout penalizes content optimization.
What problems is the product solving and how is that benefiting you?
I've realized the bet part about using Sprout is simply the scheduling and connecting multiple accounts.
Recommendations to others considering the product:
If you have more than five accounts to post to, it may be worth it. Any media outlets being managed by just one account, stick with manually uploading content.
Sprout Social Review
What do you like best about the product?
Sprout social makes it easy enough to schedule social media content and handle incoming inquiries. I like best that our team can use it for multiple purposes.
What do you dislike about the product?
Sprout is often glitchy and slow, and doesn't always seem up-to-date with the most common CRM capabilities.
What problems is the product solving and how is that benefiting you?
We can easily reach our customers and potential customers who are talking to us on social media and respond in an efficient way.
Recommendations to others considering the product:
It's a user-friendly option that covers most of what a CRM and social planning platform should offer. We've been pleased with the customer experience from a brand perspective and would recommending the platform.
Easy to use
What do you like best about the product?
It's easy to use and I love the previews it shows! I also like the recommended best times to post
What do you dislike about the product?
Sometimes posts fail and I don't get notified, also posting video to instagram from sprout rarely works
What problems is the product solving and how is that benefiting you?
Makes scheduling social media a breeze! The weekly analytics help me track how effective our social media strategy is. Helps me manage our various accounts easily!
A Lifesaver for Social Media Managers
What do you like best about the product?
Sprout has a very intuitive interface and easy-to-understand reporting tools that can be quickly understood even by those with limited experience in social media analytics. The ability to easily toggle between different accounts is convenient, and the statistics on competitor pages is an incredible asset when evaluating the heath and success of your own pages.
What do you dislike about the product?
As Facebook and Instagram tighten their regulations on third-party applications, Sprout has lost some of its capabilities of interacting with other users' posts within the app.
What problems is the product solving and how is that benefiting you?
Sprout is hands-down the best tool for social media monitoring and has increased our team's overall efficiency and quality of social media interaction.
Recommendations to others considering the product:
Sprout Social is an excellent investment and very cost-effective for smaller brands at less than $100/month. Be mindful that social monitoring may involve some lag from time of post to the time it shows up in your Sprout Social feed.
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