Sprout Social
Sprout SocialExternal reviews
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Makes life easier
What do you like best about the product?
I like being able to post to multiple platforms at the same time and plan my calendar out ahead of time
What do you dislike about the product?
I wish it would leave past campaigns on the calendar
What problems is the product solving and how is that benefiting you?
Social scheduling made easy.
Great multi-purpose platform
What do you like best about the product?
Great tool for everything you need as a suite for all social media related info. Easy to use and not too expensive.
What do you dislike about the product?
Can't schedule IG Stories easily, also have to use the app for carousels, videos and other posts.
What problems is the product solving and how is that benefiting you?
Great for analytics & scheduling posts ahead of time.
Great social media tool
What do you like best about the product?
The tool is easy to use and I like the analytics available. It makes social media management a lot easier
What do you dislike about the product?
The tool is a bit pricey for smaller companies.
What problems is the product solving and how is that benefiting you?
Post scheduling and monitoring. Sprout Social makes it easy to generate reports and see what is working on your strategy
Recommendations to others considering the product:
It is a great tool, helps social media management and analytics. Easy to use and generates nice looking reports
Great Social Media Management Tool
What do you like best about the product?
Compared to other management tools, Sprout offers the most must-haves that you didn't know you needed. When wanting to change the time a post is supposed to go live, you can drag and drop the post to a different time slot in the calendar. Most other tools require you to go into the post and change the time. This might not seem like much, but when you need to readjust your calendar, this saves you a lot of time. I also love the fact that you can schedule a retweet for Twitter.
What do you dislike about the product?
The UI could be more straightforward and more intuitive. Often, things that you are looking for are buried under a set of menus.
What problems is the product solving and how is that benefiting you?
It solves most social media management needs. Like I stated for the What I like best section. Being able to schedule a retweet and also having the ability to drag and drop a post to change the time it goes out is great.
Recommendations to others considering the product:
Give it a try. My previous company switched from Sprout to another platform, and some of the features were deeply missed.
My favorite platform for scheduling, monitoring, and analyzing social
What do you like best about the product?
I started using Sprout Social 3 years ago, and it's improved a lot over time.
What do you dislike about the product?
The integrations occasionally break, and the analytics are different than they are on native social platforms (it's hard to tell which is correct).
What problems is the product solving and how is that benefiting you?
Sprout lets us manage all of our social media platforms from one place. It's perfect for a B2B company like ours.
Scheduling content is super easy
What do you like best about the product?
It's easy to schedule content and edit for each platform
What do you dislike about the product?
The interface is a little overwhelming and difficult to navigate if you aren't a seasoned pro or are learning it on your own.
What problems is the product solving and how is that benefiting you?
Previously I would have to schedule a post on one platform and then have to open up a new post and either type it out or copy paste and make changes for the next scheduled post, but now I can just duplicate or schedule and duplicate all at once which makes it so much easier and less time consuming.
Recommendations to others considering the product:
One of the best options out there for social media management and analytics, just be prepared to have to really make an effort to learn how to use it.
Easy to use platform
What do you like best about the product?
Everything is in one place! I like that I can see my calendar, platforms and users in one dashbord.
What do you dislike about the product?
Sometimes is glitchy - can't customize the dashboard.
What problems is the product solving and how is that benefiting you?
Content calendar management. Having multiple users on a team manage social media.
Sprout Social Review
What do you like best about the product?
I like that I can see all of the notifications for my Twitter, LinkedIn, and Facebook accounts in one place so I know I'm not missing anything and don't have to check multiple sources.
What do you dislike about the product?
I dislike that there's no section where I can see all of my completed posts so I have to unhide them to be able to look at them again.
What problems is the product solving and how is that benefiting you?
I'm able to see what customers are saying quickly and easily and respond to them in a timely matter. It has improved our customer service and social engagement.
Great for social media management
What do you like best about the product?
Sprout Social is easy to use and has some great features. You can connect all of your social media platform, track analytics, and schedule posts either on Sprout's Queue or your own specified time. A recent feature I really like is the 'advanced retweet' option where you can retweet at a specified time of your choice and add on your comments and links. It also offers great features for 'listening' to your audience and searching terms and hashtags live.
What do you dislike about the product?
Not much that I've come across to dislike yet.
What problems is the product solving and how is that benefiting you?
Saving time by scheduling posts to go out in advance and keeping track of all social media mentions in one page. Also running reports to track analytics on all platforms in one place.
Recommendations to others considering the product:
It's a great tool for yourself or your social media team.
New to Sprout and already a cut above
What do you like best about the product?
We've recently become Sprout Social users and the robust feature set is exactly what we were hoping for in a social media management system. We've tried other platforms and found them to be lacking, hard-to-use, or limited in features and functionality. Sprout's platform is very intuitive and we were able to get our team set up to use it in very short order.
What do you dislike about the product?
So far, nothing. We're very pleased at how well the system functions.
What problems is the product solving and how is that benefiting you?
Our mantra has been work smarter, not harder. Sprout has helped us streamline our processes and become more efficient, freeing up additional time that can be allocated for other projects.
Recommendations to others considering the product:
Sprout is definitely a tool for those looking for robust social media management capabilities. Because it is an investment, I'd recommend that smaller agencies and/or organizations take a careful look at whether it's one that fits their needs. It was the right choice for us, but may be a bit of overkill much for smaller firms not doing a great deal of work in social.
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