Sprout Social
Sprout SocialExternal reviews
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Simple and Scalable
What do you like best about the product?
I really love how simple the UI is with Sprout Social. The simplicity allows you to concentrate on exactly what needs to be done, and by whom. The Smart Inbox feature allows a team of 2 to 2000 keep track of engagements and interactions. The scheduling features help any sized team manage outgoing messages, making sure not to over share during certain times or remain silent at other times.
As your team grows, you can set permissions to help your social staff learn best sharing practices. You'll never have to worry that you'll end up on a BuzzFeed article for worst social fails ever because of rogue social agents. :)
As your team grows, you can set permissions to help your social staff learn best sharing practices. You'll never have to worry that you'll end up on a BuzzFeed article for worst social fails ever because of rogue social agents. :)
What do you dislike about the product?
It can be a pain during live event management. Other social management systems display your feeds on one big flow. While that is handy during live events, it can be cluttered during day to day management.
What problems is the product solving and how is that benefiting you?
We have multiple teams with multiple audiences. Sprout helps us monitor, engage, and measure everything across the board.
Recommendations to others considering the product:
Try it out for free. Even if you try it out with your personal, not company, profile, you'll be able to decide why you should use it.
Robust & Professional
What do you like best about the product?
Features are frequently being updated, built in reporting is excellent, and team management is a breeze
What do you dislike about the product?
The cost is a little high for teams on limited budgets
What problems is the product solving and how is that benefiting you?
I manage a team of content managers & creators, and Sprout Social has allowed me excellent oversight + the tools for my team to stay on top of our social presence.
Recommendations to others considering the product:
Take time to learn all of the tools. Once you dig into the features, you'll see that Sprout Social is a really powerful suite.
Great Social Media Tool!
What do you like best about the product?
I love Sprout Social's Facebook and Twitter report features. The report dashboard gives everything you would need to know in one glance.
What do you dislike about the product?
There is nothing I really dislike. Everything is pretty streamline.
What problems is the product solving and how is that benefiting you?
We are using the software to report out social media metrics.
Great for Social Media Marketing Managers!
What do you like best about the product?
I'm a Social Media Department of one and this platform allows me to get both a macro and micro analysis of my platforms. It's easy to export all of the information and even tells me my highest performers (in terms of engagement, social interaction) which plays perfectly into my social giveaway programs.
What do you dislike about the product?
I would like to be able to queue videos for Facebook and Twitter. I can do it directly on Facebook's publishing platform, but Twitter doesn't let you queue posts so I have to post it at the exact time I want it to go out.
What problems is the product solving and how is that benefiting you?
Platform management, engagement strategy, macro growth
Recommendations to others considering the product:
Do the 30 day trial, utilize as much as the platform as you can, and then attempt to back to your old platform. If it seems painful, that's because it is. For any beginners, small companies, or small departments, this platform lays out all of the information you need to not only get a handle on your channels, but excel in growing them.
Stellar Social Media Management Tool
What do you like best about the product?
Sprout Social is well-thought out, continually planned, feature-rich, and it works in convenient ways to do exactly what it's suppose to do. It's always solid, and their team is forward-thinking, considering how the tool will work into the future.
What do you dislike about the product?
I would not use the word dislike. If you've used other social media management dashboards, there is some learning curve at first. But that would be true in any circumstance.
What problems is the product solving and how is that benefiting you?
The Smart Inbox helps me save time and be more efficient in responding to others on social networks. Further, the ability to monitor key words works very well!
I love being able to schedule green messages in bulk at one time for a number of months giving me more time to engage with client followers.
I love being able to schedule green messages in bulk at one time for a number of months giving me more time to engage with client followers.
Recommendations to others considering the product:
The reporting features with Sprout Social are awesome! The reports alone make the tool worth the price of admission. But you'll love the other features -- The future looks bright having peeked under the hood of future releases. :)
Couldn't live without Sprout
What do you like best about the product?
Sprout Social offers everything a social media manager could need to compose, schedule, respond and monitor social interactions. Sprouts tool seamlessly allows multiple users to draft and publish content. I really don't know where we'd be without the opportunity to post the same message multiple days/times at a time.
What do you dislike about the product?
I wish Instagram integrated more with Sprout Social, though I know that's more Instagram's fault than Sprout's. The cost can really add up once you add multiple users.
What problems is the product solving and how is that benefiting you?
Sprout has allowed us to respond faster to social media posts and post our messages when our users are most likely to see them.
Recommendations to others considering the product:
The 30 day trail is a great way to see how much better this social media tool is than other products on the market.
Sprout is great!
What do you like best about the product?
easy to use and manage multiple accounts across various business groups.
What do you dislike about the product?
Can be cumbersome interface at times and concindusing on how to schedule.
What problems is the product solving and how is that benefiting you?
Needed to manage social for 4 different bus groups.
Great service for basic needs
What do you like best about the product?
Scheduling posts is as easy as copying and pasting and really streamlines the entire process. It also allows you to integrate multiple platforms so you don't need to schedule the same post for several accounts.
What do you dislike about the product?
You can only post on the 5 minute marks of every hour, so sometimes it looks a little too automated
What problems is the product solving and how is that benefiting you?
Our client was an international organization, so being able to schedule posts during off hours was critical
Recommendations to others considering the product:
It's a great service for basic social media scheduling.
Sprout Social Review - 5.20.16
What do you like best about the product?
Sprout continues to make my job easier! It provides excellent analytics and an easy interface that helps me keep my finger on the pulse of social media at my institution of higher ed.
What do you dislike about the product?
I'm ready for the capability to upload and schedule videos!
What problems is the product solving and how is that benefiting you?
I work in higher education so we are constantly communicating w current and prospective students. Sprout has allowed me to keep my finger on the pulse of their conversation across campus.
Recommendations to others considering the product:
Sprout is an incredible tool to use when managing your social media accounts. They are constantly adding new features and functionality that make it better and easier to use. Their analytics are also very comprehensive which makes reports to your supervisors more effective and easy to understand. Also, Sprout's customer service is second to none.
The Best Social Media Management Platform
What do you like best about the product?
Hands down, the reporting.
Our execs want to see numbers - that go far beyond a "like". Sprout Social has a reporting platform that is the best out there.
Our execs want to see numbers - that go far beyond a "like". Sprout Social has a reporting platform that is the best out there.
What do you dislike about the product?
I personally would like to see the messages done a bit differently, The user experience isn't a preference of mine, however, it isn't a problem either.
What problems is the product solving and how is that benefiting you?
Efficiency. Quickly manage our social media platforms without taking tons of time to execute.
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