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Sprout Social

Sprout Social

Reviews from AWS customer

3 AWS reviews

External reviews

6,215 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Gina B.

Great platform

  • March 17, 2017
  • Review provided by G2

What do you like best about the product?
What I like best about Sprout Social is the ability to schedule posts across multiple platforms for multiple clients — all in one place. As someone who manages several brands, it saves me an incredible amount of time and keeps everything organized. I can plan campaigns in advance, preview how posts will look on each platform, and make adjustments easily. The shared calendar and reporting tools also make collaboration seamless and help me track performance across accounts without having to switch between different apps. It’s truly a one-stop solution for managing social media efficiently and strategically. I use this almost daily for my clients and implementing everything is pretty simple and now I can edit per platform.
What do you dislike about the product?
Sprout Social can be a little expensive, especially for small businesses or agencies managing many clients. I also wish the analytics and reporting tools were more customizable — it would be great to tailor reports to include only the specific metrics I want to highlight for each client.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me save a significant amount of time by bringing all my social media platforms and client accounts together in one place. Instead of logging into multiple platforms, I can schedule, organize, and manage content for different clients from a single dashboard. This centralized workflow streamlines my entire process, reduces the chance of missing deadlines, and allows me to focus more on strategy and creativity instead of repetitive tasks.
Recommendations to others considering the product:
Better analytics


    Cheryl A.

Cultivate an Engaged Social Media Community

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social allows you to streamline your social media workflows for optimal engagement and interaction with your community. Whether your social media team is a team of one or 10+, Sprout Social excels in team collaboration and efficient single-stream feed capabilities. All your internal and audience communications are in a central location and pertinent content scheduling and analytics are right at your fingertips. If you want to see the big picture on your in-house and client social media accounts, from team performance to community engagement, Sprout Social has you covered.
What do you dislike about the product?
There's not any particular features that stick out as dislikes at this time. Perhaps the time from novice to expert can be a bit tedious. However, I believe this is a necessary process to attain efficiency and become skilled in social media management and strategy.
What problems is the product solving and how is that benefiting you?
With Sprout Social, we're solving our problems of a) efficient social media management and content delivery and b) streamlined community engagement. Our content strategy and creation workflow times have dramatically decreased and our social media community management capabilities have significantly increased since our adoption of Sprout Social. Now, we no longer have to hunt through several Excel spreadsheets for create and schedule content or create weekly, monthly, and quarterly reports. All of team communications, content, and analytics are in one space, which makes for quicker new hire on-boarding, training, and management.
Recommendations to others considering the product:
Don't hesitate to setup your demo and have a walkthrough with a Sprout representative. Once you see the ease of use and practicality offered by the platform, I have no doubt you will have found your forever Social Media Management solution.


    Jonathan L.

Sprout Social - Gets the job done

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
It always works even when FB Business manager does not.
What do you dislike about the product?
Nothing to complain about, it has always worked easily.
What problems is the product solving and how is that benefiting you?
How to make our processes more efficient.
Recommendations to others considering the product:
Check it out! Definitely useful, at least as a backup.


    Andy A.

Better than Buffer

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
The ability to have multiple personalities under one log-in is a massive strength of Sprout Social, though it does have a limitation related to Google +. But what I like so much is how easy it is to use both in the browser and on a mobile device. That plus the reporting really helps deliver value.
What do you dislike about the product?
Lack of Google+ Integration. Mobile App could be more feature rich and take better advantage of social login and authentication. Even better would be fingerprint (Apple Touch) to log in. Passwords are so yesterday.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple accounts for multiple clients is a big time saver. Getting all my reports in one place makes it easy to see at a glance what's working and what's not.


    Wendy M.

Sprout Social has made managing and evaluating my multiple social media pages so much simpler!

  • March 08, 2017
  • Review provided by G2

What do you like best about the product?
Alerts when a post is overperforming are really helpful in finding what works and replicating it.
What do you dislike about the product?
Vagueness of measurement tools. Ex: What is the range of page performance scores?
What problems is the product solving and how is that benefiting you?
I am trying to determine which Of many programs my non profit should continue and this has been so helpful in comparing side by side


    Entertainment

Smart social media software that helps get the job done

  • March 07, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social was a great tool to have in our toolbox to help with any and all things social media. We were able to grow our presence and allow for multiple users on our end with ease. The analytics component was crucial as it gave important insights to help determine our course of action going forward.
What do you dislike about the product?
There's not much about Sprout Social that we'd like to change, except maybe a few more features. Pricing was an area of concern for us, but it would probably be a good fit for most companies.
What problems is the product solving and how is that benefiting you?
We were having issues with collecting date with social media. Once we were able to implement the software, it gave us a better understanding of our users and how to manage our content.
Recommendations to others considering the product:
It's worth giving the software a shot to see if it can help your bsuiness.


    Public Relations and Communications

Great tool for composing and scheduling social posts

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social makes it easy to compose and schedule social posts on Twitter, Facebook, and LinkedIn. It also has a simple and easy layout that doesn't take long to figure out. Lastly, they do a great job showcasing analytics by pulling the most important numbers and graphs that are easily digestible.
What do you dislike about the product?
You are unable to monitor topics and companies with a live dashboard. Also once your scheduled tweets publish, there is no way to easily view it or delete if you made an error.
What problems is the product solving and how is that benefiting you?
Easily composing and scheduling on Twitter, LinkedIn, and Facebook. As well as collecting the necessary analytics to provide to the client.


    Marketing and Advertising

Excellent Platform

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
I can easily schedule Twitter and other social posts and then review performance in one location.
What do you dislike about the product?
Reviewing performance can sometimes be difficult until you have the hang of it.
What problems is the product solving and how is that benefiting you?
Mostly this helps us schedule social posts on platforms, like Twitter, which don't allow this type of scheduling.


    Cosmetics

Love it!

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to pick the exact times I want to post.
What do you dislike about the product?
There is nothing that I dislike so far!
What problems is the product solving and how is that benefiting you?
The benefit of scheduling posts makes it to where you never forget to post!


    Veterinary

Sprout Social Review

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
Easy to navigate. Dashboard is user friendly. Doesn't require too much training ( I am usually training temps and contract employees to use this product, so the less work for me the better) and people seem to catch on quickly.
What do you dislike about the product?
We've had a hard time linking to Linkedin, so it is annoying to have another platform just to do that. Also seems like most people use HooteSuite over SproutSocial, so sometimes I feel like we should just be using that.
What problems is the product solving and how is that benefiting you?
The analytics that come with Sprout Social are key to business development.