Sprout Social
Sprout SocialExternal reviews
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Ease of use
What do you like best about the product?
Easy to use. Ability to customize the tags and then perform an analysis of performance and content on social networks.
What do you dislike about the product?
The fact that when you select multiple posts, you cannot click on "Show more" and read the posts in full.
What problems is the product solving and how is that benefiting you?
Managing multiple social networks is easy to use, so you can read and respond to comments quite quickly. However, when there is too much content, it can start to become difficult to manage.
Comprehensive Social Media Management with Stellar Support
What do you like best about the product?
I love Sprout Social's comprehensive social media analytics tools, which really help me understand performance and trends. The easy-to-use and navigate UI and systems make managing social media much smoother. Getting everything up and running was a breeze thanks to the helpful and supportive reps from Sprout Social.
What do you dislike about the product?
I'd like to see more implementations of fringe or lesser-known social media platforms, Discord being an obvious one which is an integral part of our activities as community/social media managers in the games industry. Discord implementation could be massively beneficial for our organization and I know other users of Sprout in the industry have echoed this sentiment. The ability to analyze server activity and schedule posts would be a good starting point. A wider range of listening tools to identify game-related trends wouldn't go amiss either.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me centralize our social media platforms, identify high-performing posts, track trends, simul-post content, and improve our social media procedures.
User-Friendly, Cost-Effective Social Media Tool
What do you like best about the product?
I find Sprout Social really easy to use. It's cheaper than some of the competitors, which is a big plus for me. I like the tagging feature a lot because it helps with our reporting.
What do you dislike about the product?
It's a new product for us, so we're still learning. So I'm not entirely sure yet, but we haven't fully explored the reporting function. Just having a really simple and smooth interface and being able to have SSO sign on for our corporation.
What problems is the product solving and how is that benefiting you?
Sprout Social makes everything really easy because it's all in the same place.
Convenient, Accurate Tracking That Helped Us Grow Our Social Media
What do you like best about the product?
Sprout Social is super convenient. All my data is stored in one easy place, and the tracking is very accurate. Because of that, I’ve been able to measure our results clearly and grow our social media platform quite a lot.
What do you dislike about the product?
Sprout Social is quite difficult to understand for beginners. At first, I struggled to find things like where my monthly reports were until I turned on notifications, which then sent me an email every week. Also, my accounts keep disconnecting, which is really frustrating.
What problems is the product solving and how is that benefiting you?
Tracking and managing our social media data each week is seamless. Once the accounts are connected, everything is in one place, and it provides accurate, up-to-date data across all of our social media platforms. I am able to generate reports to my company due to this which super helpful.
Seamless Scheduling, Impressive AI Features
What do you like best about the product?
I majorly like the AI functionality in Sprout Social, which helps me write captions, especially when I'm having a thought block. It helps me create in different tones and voices that I plan for my social posts or captions. The platform helps me extract analytics of the social pool I'm scheduling, generate reports, and seek approvals from managers. Additionally, the integration with LinkedIn, Facebook, and Instagram is seamless. The onboarding process was quite smooth with assigned personnel ready to help and very helpful.
What do you dislike about the product?
Sometimes I put out a prompt which is not clearly taken up by the Sprout Social platform. So I think that seems to be a little off sometimes.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts in local time zones, extract analytics, generate reports, write captions using AI, and seek approvals.
Streamlines Posting but Lacks TikTok Features
What do you like best about the product?
My favorite thing about Sprout Social is the way I can bulk tag my assets. It helps get them ready quickly for the analytics team instead of going through each one by one. It cuts down my tagging time in half since I can just group them by which ones are similar.
What do you dislike about the product?
There’s a few features that are missing, for example no collab feature for TikTok’s or ability to add TikTok titles
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts and get client approvals, solving the problem of native posting across platforms. I love the bulk tagging feature, which cuts my tagging time in half by grouping similar assets for the analytics team.
I love using sprout, need some improvements.
What do you like best about the product?
1. I can schedule post and schedule promotion at same time.
2. Getting periodic report is easy
3. Easy to access all the social queries on same page.
2. Getting periodic report is easy
3. Easy to access all the social queries on same page.
What do you dislike about the product?
1. Not able to schedule promotion of Instagram Carousel Ad
2. Lengthy steps to tag profiles
3. Need detailed access to promote ads like Facebook Ads Manager
4. Does not provide Reach in report metrics (Organic Reach + Paid Reach)
2. Lengthy steps to tag profiles
3. Need detailed access to promote ads like Facebook Ads Manager
4. Does not provide Reach in report metrics (Organic Reach + Paid Reach)
What problems is the product solving and how is that benefiting you?
Its one platform for all my social needs, but need to improve some features
Straightforward Format with Great Colors
What do you like best about the product?
its a very straightforward format. and the colors are nice
What do you dislike about the product?
very hard to find what a i was previously working on
What problems is the product solving and how is that benefiting you?
being able to complete tasks in a timely manner
Helps Me Reply to Customer Messages Faster
What do you like best about the product?
It helps me reply to customer messages as soon as possible.
What do you dislike about the product?
The interface is complicated, which makes it hard for me to use.
What problems is the product solving and how is that benefiting you?
Can accurately reply to all messages
Sprouts’ User Interface Makes Navigation Effortless
What do you like best about the product?
Sprouts user face is designed for easy navigation.
What do you dislike about the product?
Make it easier to locate recently engaged content.
What problems is the product solving and how is that benefiting you?
It condenses multiple social accounts into one social platform that saves me time and stress.
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