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Sprout Social

Sprout Social

Reviews from AWS customer

3 AWS reviews

External reviews

6,228 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Hannah P.

The BEST Social Scheduler

  • June 16, 2020
  • Review provided by G2

What do you like best about the product?
I love everything about this platform - it has everything a digital marketer could want in a content management system. One of my favorite features is the social listening and keyword search. I can set the keyword search up for a hashtag or phrase and the dashboard will be filled with posts and tweets that contain it. I can then go through and see if they are talking about our specific product and if so, engage with them.
What do you dislike about the product?
The price is pretty steep, but you are also getting a lot of features for your money. It is also possible to work with a representative to come up with a customized quote.
What problems is the product solving and how is that benefiting you?
We have found that it is easier to engage and respond to our clients in real-time with this system. It will notify me of a new comment and reviews that I can then respond to within the software.


    Marketing and Advertising

SproutSocial Checks Every Box for Social, Analytics & Productivity

  • May 25, 2020
  • Review provided by G2

What do you like best about the product?
Incredible customer service, evolving and new features, streamlined processes and analytics, plus an easy to use platform. I've been an avid user of Sprout for over eight years and it's changed the way I view my job and how to lead a team of marketing and creative experts.
What do you dislike about the product?
Sprout is great and does a wonderful job, even when APIs change quickly or impose limitations. Sprout Social is always finding a way to make things work seamlessly for their subscribers.
What problems is the product solving and how is that benefiting you?
As an agency, we've been able to show the true value of social to clients - from brand awareness, to paid social ads and the impact that social has on Google rankings. One of our businesses went from not ranking at all, to the top 5 on page 1 on Google when you search for "Restaurants Columbia MO." This was from social alone.


    Jenn M.

Fantastically Easy to Use

  • April 23, 2020
  • Review provided by G2

What do you like best about the product?
Sprout Social allows us to schedule posts out to all 30+ of our Facebook pages, as well as 3 LinkedIn Pages, 2 Twitter accounts, 1 Instagram account, and 1 Pinterest account with almost no work at all. Sprout also shows us anything that has already been posted on our pages so we can make sure we aren't overwhelming our audiences by sharing too many posts in a day on any particular page. It's also super easy to duplicate posts as well, so if you have a different image size for one platform than another, you can think of a clever caption, schedule the post, and then duplicate and replace the image.
What do you dislike about the product?
You can only select one Twitter account at a time, so you have to keep duplicating the post if you have multiple. Twitter is the only platform that does this on Sprout.
What problems is the product solving and how is that benefiting you?
This tool helps cut down on time spent actually posting to social media platforms, leaving much more time to focus elsewhere.


    Alina P.

Worth it!

  • April 09, 2020
  • Review provided by G2

What do you like best about the product?
I absolutely love this! The interface is really pretty and what I would call engaging, with tools that keep the minimalist touch and work well. It's important to know how our customers are reacting and interacting with our posts, so the analytics part of our social media posts is really necessary. When it comes to how SproutSocial features work with this need, I can tell that it does a good job and provides great results and reports to our business, and it interacts well with every social media application that allows me to keep track of.
I love how simple and just fast it is to just know what our customers want and how do they want it when I'm using SproutSocial. It's very simple to build a marketing strategy and work around it to obtain good results, and also schedule posts a long time ahead so it saves us much time to keep planning.
What do you dislike about the product?
No dislikes! This software is so professional and straightforward, which has helped me change my methods of digital marketing.
What problems is the product solving and how is that benefiting you?
I think this software has allowed us to see the bigger picture when it comes to digital marketing, which is something that is constantly changing as people and trends change and evolve into something new. It's not a good thing to keep on using the same old methods that we used to use, and SproutSocial has shown us more ways to work on these new methods and use them to improve our social interaction with our customers and users. I really like that I can customize wholly every post in all social media apps so they have more originality and know how well they're doing, and there's obviously an improvement in how the users react to every post ever since we started using it! It makes me really happy to see that the digital marketing part of the business is doing great.
Recommendations to others considering the product:
I really love this software and I think everyone should use it.


    Manjeet S.

Sproutsocial help us to manage Social Media Postings for our clients and for our own pages

  • March 20, 2020
  • Review provided by G2

What do you like best about the product?
I have been using Sproutsocial for a few months, and I am totally satisfied with this tool. This tool help us to connect our social media platforms and schedule posts across all social media platforms. This saves a lot of our time which earlier used to go in scheduling posts on different social platforms. It saves a lot of our time .
What do you dislike about the product?
This tool is best & i have found no issue with this tool
What problems is the product solving and how is that benefiting you?
This tool helps me to schedule my posts across all social platforms and we can also analyze the performance of our social media posts whether they are going in the right direction or not
Recommendations to others considering the product:
This tool is best for social media scheduling across all social media platforms


    Anthony B.

Perfect for organizing social networks

  • January 07, 2020
  • Review provided by G2

What do you like best about the product?
I could not do my job without Social Sprout. It provides us with an all-in-one package to process incoming messages and requests, as well as track and report on our work. The publication feature allows us to schedule all publications in advance on free days.
What do you dislike about the product?
Sprout has a high cost compared to other similar tools, but when we consider all the work that saves us we feel comfortable with the investment.
What problems is the product solving and how is that benefiting you?
Sprout Social has done a great job helping us publish on social networks. It is a tool that has saved us a lot of work time. The management of our social networks has never been so easy since we use Sprout Social.
Recommendations to others considering the product:
In general, I recommend Social Sprout to people and companies that take into account their presence in social networks.


    Kyla S.

It's very easy to read and user-friendly! Everything on the site is so easy to search and find.

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
One of the upsides of Sprout Social is that the information is easy to search and find! They have an abundance of up to date data on Social Media and how to be successful on it as a company. I really like that Sprout Social has an abundance of data and information that is offered for free vs forcing you to pay for a subscription in order to receive ANY information.
What do you dislike about the product?
It can get expensive to be able to use more tools and have further access to capabilities. I dislike how expensive the program is. It could definitely be more affordable, especially for smaller businesses.
What problems is the product solving and how is that benefiting you?
I have pulled a lot of Social Media research from Sprout Social that I have shared with superiors! I have also used a lot of templates from Sprout social for the below purposes. While I haven't experienced very many problems with Sprout social because I don't have an official account that I pay for, it would be nice if there was a more affordable option. I have come to realize that the benefits of Sprout Social, is gaining education and information on up to date Digital Marketing tactics.
Recommendations to others considering the product:
Sprout social is leaning towards the pricier side of social media programs, but there is a ton of information you can get from the site without signing up for a membership! My advice would be for you to evaluate the needs of the company, as well as the Marketing budget that your company has set for you, and then gather information on costs for Sprout Social as well as other Digital Marketing/ Social media management and research tools, then determine which program is the best fit for you and your team. In the interim, I would highly suggest that you utilize Sprout Social to it's fullest offerings so that you can begin to gain as much insight and information as possible about how you can best manage and track your social media and digital marketing efforts.


    Higher Education

10/10 Great Overall Social Tool

  • November 28, 2019
  • Review provided by G2

What do you like best about the product?
I love using Sprout for my social media management. Their dev team in constantly listening to feedback and making improvements on the platform. Super easy to use, great customer support!
What do you dislike about the product?
Can't think of anything to dislike about Sprout! If anything, I would say that it's for APIs, but that is not totally in their control.
What problems is the product solving and how is that benefiting you?
Any problem I've encountered has been minor, and it has been quickly addressed by the support team. This is a great platform for collaborative work.
Recommendations to others considering the product:
Definitely would recommend! It's fairly priced, you get great tools for the investment, and their team is wonderful to work with.


    Computer Networking

Very user friendly and and one of the better social media moderation tools.

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to use, and enables use of keyboard for shortcuts to ease with swiftness of work.
What do you dislike about the product?
There is nothing that I dislike about this software.
What problems is the product solving and how is that benefiting you?
Very easy to moderate a large body of social media messages as well as being easy to discuss particular messages with management.
Recommendations to others considering the product:
Certainly one of the most reliable and easier to use social media moderation tools.


    Halle R.

Spout for Twitter

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Being able to draft posts in advance! Look at your feed, who has mentioned you and and who you follow is so direct on Sprout. (no ads or suggestions) I also like the ability to see what my colleagues have scheduled to post for inspiration- and to ensure we don't post about the same thing! (also really like being able to see a draft of my posts prior to going live) The tasks and reports section is really useful as well!
What do you dislike about the product?
Sometimes the text can be a bit small and hurt my eyes!
What problems is the product solving and how is that benefiting you?
Ensuring good, quality content is uploaded to our social media accounts. There are times when you know you'll be out and away from work but still able to schedule and monitor your posts on the most important platforms in one spot.