Sprout Social
Sprout SocialExternal reviews
6,215 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Effortless Social Media Management with Stellar Support
What do you like best about the product?
I use Sprout Social for social media scheduling and reporting. I love how easy it is to use the platform and how responsive the team is if I have any questions. Their top-notch customer service has helped solve pain points for us and streamlined a lot of my social scheduling. The initial setup of Sprout Social was super easy and quick.
What do you dislike about the product?
I wish listening and the smart inbox were integrated, not in 2 separate tabs. It would help me keep an eye on everything better, and not have to switch between tabs.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me keep all accounts organized, makes content review by management easy, and streamlines my social scheduling with great customer service.
One-Stop Solution for Multi-Brand Social Media Management
What do you like best about the product?
I really like that Sprout Social is a one-stop shop where I can schedule posts for all of my brands with just one login. It maintains a calendar for all the brands at once, which is great for the multiple people working on various brands; they can see what's already posted and what doesn't need to be. It's nice having one singular spot to go to. Managing social media for three to six brands, each with multiple accounts, is a lot, and Sprout Social helps keep everything organized. It's helpful because it handles multiple functions and keeps the team collaborating. The single login and unified program are really useful because I can easily check drafts or posts, know what's been scheduled, and avoid overlapping someone else's post. It saves a lot of time and effort, making it much easier to collaborate. Also, getting set up on it was simple and easy.
What do you dislike about the product?
I think sometimes the posting options are maybe not as clear as they could be. Like, when I'm posting a video, I thought there wasn't an option for video titles until I had pulled up where it said to have the AI do the captions. And for some reason, the video title is within that dialogue instead of it just being a line item on the main page. A few little things like that really need some tweaking.
What problems is the product solving and how is that benefiting you?
Sprout Social is a one-stop shop for managing multiple social media accounts. It helps me schedule posts across all brands with a single login, keeps a calendar for everyone, saves time and effort, and makes collaboration easier.
Effortless Scheduling, Occasional Disconnects
What do you like best about the product?
I like using Sprout Social for scheduling content and reporting. The feature I enjoy the most is the content scheduling, especially the suggested times and draft mode, which make planning and managing content easier. Additionally, the initial setup was easy, making it convenient to get started with the platform.
What do you dislike about the product?
Accounts get disconnected often
What problems is the product solving and how is that benefiting you?
I use Sprout Social for content scheduling and reporting. I like the suggested times and draft mode.
Easy Monthly Scheduling View That Keeps Posts Organized
What do you like best about the product?
i really like the scheduling feature. it's easy to look at a month and see all the posts at once
What do you dislike about the product?
i don't love the sidebar/navigation menu
What problems is the product solving and how is that benefiting you?
i like scheduling posts in advance. it's saving me time
Easy Metrics and Post Scheduling
What do you like best about the product?
It makes pulling metrics and post scheduling easy
What do you dislike about the product?
It's quite expensive, which can be a problem especially for smaller orgs
What problems is the product solving and how is that benefiting you?
I use it to pull metrics reports from multiple different channels, and I also like that I can schedule those reports across multiple channels.
Fantastic All-in-One Scheduling with a Great Listening Tool
What do you like best about the product?
Being able to schedule your content all on one platform is fantastic! I also really love the listening tool
What do you dislike about the product?
Some small issues with tagging folks when scheduling content. I'd also like to see some more useful analytics. I find the social media listening tool a bit difficult to navigate. I wish there was a way to make it a bit easier to use
What problems is the product solving and how is that benefiting you?
Approval processes are now seamless with Sprout Social. Also great to see what is being said about the company using the social monitoring too
Effortless Multi-Platform Posting with Tons of Reporting Options
What do you like best about the product?
I like the feature which allows us to post same post on multiple platforms in one screen, without duplicating the efforts on different text box. And it provides tons of reports to choose from
What do you dislike about the product?
My Instagram account has disconnected automatically multiple times and I had to reconnect it again and again
What problems is the product solving and how is that benefiting you?
It has unified smart inbox which enables managing messages, comments and mentions across platforms.
Easy to Use, Clean One-Column View
What do you like best about the product?
I like that it is so easy to use. Everything comes in one column which is great. Sprout Social's interface is very user-friendly, the site is quick. Hiding comments is also very very simple. I like the AI translation feature too.
What do you dislike about the product?
One thing I dislike about Sprout Social is looking through the past conversation of a user. I wish it was easier and simpler.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me work more efficiently and save time. Since everything is coming under one column, While actioning, I just need to tag incoming comments which disappear into a "tagged" tab.
Simplifies Multi-Account Management, Easy to Learn
What do you like best about the product?
I like that Sprout Social simplifies the experience of managing multiple social media accounts in one app. It's user-friendly, and anyone can learn to use it in just 1-2 days. It's valuable for productivity and making things simple yet functional. The initial setup is very easy and takes just a few minutes.
What do you dislike about the product?
I wish there's a way to auto-assign comments or cases to agents so that we can really focus on answering the comments regardless of the difficulty level. Agents won't really be selective.
What problems is the product solving and how is that benefiting you?
Sprout Social simplifies managing multiple social media accounts in one app, enhancing productivity by being user-friendly and easy to learn in just a day or two.
Streamlined Scheduling with Room for Improvement
What do you like best about the product?
I use Sprout Social for scheduling posts and analytics. It's very organized, which I love. I like being able to tag my posts so when the time comes to do reporting, it's easier. The calendar is great. The initial setup of Sprout Social was super simple.
What do you dislike about the product?
Sometimes it can be glitchy or take a while to upload videos. Yes, it can impact my workflow, would just love for it to be faster sometimes.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling posts and analytics. It's very organized, which I love, and I like tagging posts for easier reporting. The calendar is great, but video uploads can be glitchy and slow, impacting workflow.
showing 191 - 200