Sprout Social
Sprout SocialExternal reviews
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Your one stop shop for all things social
What do you like best about the product?
The simplicity in navigating, scheduling, and reporting using sprout is fantastic.
What do you dislike about the product?
There are elements within the reporting that should be available for the base members. Such as the customisable time period comparison.
What problems is the product solving and how is that benefiting you?
Seamless scheduling across all channels with robust reporting for multiple stakeholders.
I love using Sprout Social for our Company Accounts
What do you like best about the product?
I love scheduling features and how easy it is to duplicate and send out content across multiple platforms. The previews are also a big part of why I like the platform.
What do you dislike about the product?
I don't like how it will let me schedule a post but then tell me it failed because the sizing or something else was wrong. If it is wrong just tell me before it lets me schedule it.
What problems is the product solving and how is that benefiting you?
Sprout social solves the issue of knowing what content is performing well. The analytics are top-tier and really help with social strategy. Another problem solved is distribution of content. We're able to plan and schedule content weeks in advance with their software.
User friendly
What do you like best about the product?
They are very easy to use and navigate..
What do you dislike about the product?
There are times where in response doesn't show
What problems is the product solving and how is that benefiting you?
Answering customers' query through private messages and comment.
Easy way to manage Social Media accounts
What do you like best about the product?
The easy to use interface and templates.
What do you dislike about the product?
The insights on internal user interaction with platforms.
What problems is the product solving and how is that benefiting you?
Helping easily interact with customers and help resolve issues.
sprout social
What do you like best about the product?
very easy plug-in of all social account tracking and manage and analyze all social media accounts in one place, including social media scheduling, social media monitoring, analytics and reporting and collaboration tools.
What do you dislike about the product?
Missing discord. reddit, 4chan, and TG tracking. We need complete tracking of all social platforms. Pricing can be high. Customer support is very limited, very slow to respond
What problems is the product solving and how is that benefiting you?
Tracking social marketing and growth easily and seamlessly, close to real time.
Time management -- manage social media accounts in one place and schedule posts in advance, saving time and streamlining the process.
Data analysis -- understand what's working and what's not. This allows us to make data-driven decisions and optimize their social media strategy.
Time management -- manage social media accounts in one place and schedule posts in advance, saving time and streamlining the process.
Data analysis -- understand what's working and what's not. This allows us to make data-driven decisions and optimize their social media strategy.
Very convenient social media tool for scheduling, drafting, uploading bulk content, and analytics.
What do you like best about the product?
I enjoy the automated social media scheduling that allows me to easily schedule posts and bulk upload content for automatic publishing across multiple channels. Along with the analytics to track clients' performances and measure the impact of our campaigns. The app makes it easy for teams to collaborate and manage social media efforts in one place.
What do you dislike about the product?
Sprout Social does not offer the same level of customization as other social media management tools. You may not be able to customize the look and feel of your posts or track metrics as specifically as you would like.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of time-consuming and often difficult social media management. It helps businesses, organizations, and individuals save time and work smarter with creative solutions, powerful analytics, and intuitive collaboration tools. With Sprout Social, users can schedule and publish posts, track and respond to comments, monitor conversations, measure performance, and more. This helps businesses to engage with their audience, build relationships, and drive growth, while also saving time and resources.
Great agency tool for simply & efficient management of multiple client social media channels
What do you like best about the product?
Easy to use, particularly across multiple client accounts and channels. The mobile app is the perfect complement to the full desktop package, making it easy to post and keep on top of client channels out of normal business hours.
What do you dislike about the product?
Lacks some of the features of other packages. i.e. It doesn't support organic carousel posts in Facebook, which both Emplifi & Sprinklr do. Doesn't have an AI content generator, which Emplifi does, and some functions of the standard reporting are limited.
What problems is the product solving and how is that benefiting you?
Enables my team to manage social media channels for multiple clients, quickly and efficiency from a single package. Makes it easy for colleagues to collaborate on different accounts, and to ensure nothing gets missed!
Sprout Social great for nonprofit social management
What do you like best about the product?
Continue to appreciate tagging and use it cross-platform.
What do you dislike about the product?
Interested in how further integration with emerging platforms can be improved like TikTok and Bluesky. Would be great too if there was something that could link with earned media analytics platforms like muckrack or cision.
What problems is the product solving and how is that benefiting you?
We have contacted Sprout a variety of time and their customer service has been great! They're quick to respond and follow-up. The only thing we wish is that the premium was a bit more affordable.
Strong 4/5 for Sprout
What do you like best about the product?
Sprout makes it easy to track our social posts, especially with the tag and inbox functionality. Something we use a lot is their Workflows functionality for approvals. It makes it easy to streamline social posts to different owners in a concise manner.
What do you dislike about the product?
There are frequent errors about images not publishing correctly to LinkedIn or Twitter after being pushed through Sprout.
The user interface isn't super intuitive. The menu's a bit clunky and takes a handle to get used to at first.
The user interface isn't super intuitive. The menu's a bit clunky and takes a handle to get used to at first.
What problems is the product solving and how is that benefiting you?
Sprout helps us see all our coordinated social posts going out in any given time period across however many social platforms. This ensures that messaging is similar across all platforms and that we are pushing posts out at the right time.
amazing tool for content management
What do you like best about the product?
great tool for content management and social media posting
What do you dislike about the product?
support reports are not so reliable or precise.
What problems is the product solving and how is that benefiting you?
customer service
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