Sprout Social
Sprout SocialExternal reviews
6,226 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Leveled Up My Productivity
What do you like best about the product?
I run LinkedIn accounts for my company - and we have over 50 pages. Sprout has let me share content to multiple pages SO easily, and the smart inbox has saved me on numerous occasions. Getting to see all engagement from all inboxes at a glance is super helpful!
What do you dislike about the product?
I hate the limitations on tagging accounts - I have to tag personal profiles often on LinkedIn and am unable to do so on Sprout.
What problems is the product solving and how is that benefiting you?
Reporting ease - I am able to bring back social media successes to my team without spending a million hours on gathering the results.
Great for scheduling and optimizing social media content
What do you like best about the product?
I enjoy the use of the optimal times to schedule social media posts!
What do you dislike about the product?
Honestly, haven't run into anything that I dislike. Sprout has been working wonders for me.
What problems is the product solving and how is that benefiting you?
Sprout is helping us compile all of our accounts into one area, not having to sign into our different social media accounts saves me lots of time.
A Social Media Manager's Happy Place
What do you like best about the product?
Sprout makes it really simple to manage multiple social accounts from one place. Having the Smart Inbox, scheduling tools, content calendar, analytics—all consolidated—saves a lot of time and mental switching.
What do you dislike about the product?
There are occasional glitches, delays (especially when posting from many accounts), or annoyances like limitations in tagging people on LinkedIn, or slow processing of content inputs. Not usually dealbreakers, but frustrating when you need reliability.
What problems is the product solving and how is that benefiting you?
All-in-One Social Management of day to day social media related tasks.
Effortless Social Media Scheduling with Sprout Social
What do you like best about the product?
I love the convenience of Sprout Social. I don't have to log in to a bunch of different social media platforms to post on all of them; I can do everything in one place. I love the scheduler/calendar feature because I can see everything at a glance, including historically posted and upcoming posts on social media channels. I can click into each one to see the exact copy and language and the scheduled posting time. Also, Sprout Social has some really great AI features that have helped us out.
What do you dislike about the product?
There are a lot of features that I'm not leveraging yet, which could be improved on my end. An onboarding experience or educational classes on how to use the product better would be very useful.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling and reviewing posts across multiple channels with the calendar feature. I love its convenience, allowing me to manage everything in one place instead of logging into different platforms. I can view past and upcoming posts, and the AI features are helpful too. I also love the reporting features so I can see how each channel is performing.
A complex social media management system that helps you juggle
What do you like best about the product?
Sprout Social makes it easier to handle and coordinate all the social media platforms my company uses throughout the day. By bringing everything together in one place, it speeds up workflow and keeps things more organized and convenient. I post content and collect reports more often on Sprout Social because it is more straightforward to use. Customer support also keeps us posted with issues or updates.
What do you dislike about the product?
Sprout Social is so advanced that the website might run a little slow sometimes
What problems is the product solving and how is that benefiting you?
Sprout Social helps find and report analytics across all of my company's social media platforms. Not only that but Sprout Social gathers all data into one report, that can be customizable for the user's needs.
Best Reporting Dashboard I've Tried
What do you like best about the product?
The campign feature that allows you to turn tags on posts into campaign specific reporting dashboards
What do you dislike about the product?
Sometimes it is tricky to parse out organic performance from boosted organic content
What problems is the product solving and how is that benefiting you?
It creates a live, up-to date dashboard with a shareable link that cuts down on time it would take to do constant reporting whenever clients ask or weekly data pulls
Sprout helps me manage my workload
What do you like best about the product?
It's so great to be able to have all of my company's social media platforms in one place. I use it every single day and log on more times than I can count. It's really easy to learn how to use it and I love that I'm able to do so much with it. I can conduct my analytics, schedule posts, and respond to comments all in one place.
What do you dislike about the product?
The only downside is that there are sometimes features that I wish sprout had. For example, it was a blocker to not be able to upload pdf carousels for linkedin posts. But sprout was able to add that which I really appreciated. Occasionally there are glitches within the platform but customer support is normally able to help.
What problems is the product solving and how is that benefiting you?
It's allowing me to manage everything related to social media all in one place. I honestly don't know where I would be without it. I really love that I'm able to track the analytics of all social media platforms in one place. I hate the meta business suite and Sprout makes it so easy for me to access all of the data and analyze it for my future strategy.
Sprout Social is the creme de le creme.
What do you like best about the product?
Sprout Social is user-friendly, has very clear categories and is a seamless software for teams to use. The customer support is quick and thorough, especially for emergency needs. It's easy to learn and is far superior to other platforms (IMO), especially for how often my team and I use it.
What do you dislike about the product?
Sometimes Sprout reports are not always accurate to in-platform data. It's largely due to API integrations but I feel like the reporting could be more robust.
What problems is the product solving and how is that benefiting you?
Community management, scheduling and reporting all in one platform. It's so much easier for my team and I to do everything within Sprout versus using multiple tools for different parts of the social media execution.
Ease of Use & Managing Content Calendar
What do you like best about the product?
Sprout Social is very easy user friendly for scheduling social media posts and managing the content calendar.
What do you dislike about the product?
I wish it had better integration with Slack and the ability to approve posts and notify users when profiles need to be reconnected. I have a love hate relationship when tagging users, sometimes the profiles don't always show up when I go to tag another brand.
What problems is the product solving and how is that benefiting you?
Sprout Social makes scheduling social media posts for a variety of different channels easy and you can look at the calendar at a glance to see what content is being posted when. It saves me time when content needs to be posted across LinkedIn, X, Instagram, and Facebook when I can duplicate the post with the same settings and tweak language in the caption. I also like the link in bio feature how it updates automatically.
Efficient Tool with Occasional Kinks
What do you like best about the product?
I enjoy that, at a company with multiple social channels across multiple markets, we can easily coordinate our messaging and brand continuity. The approval process for posts is intuitive and user-friendly. I also appreciate the AI tools like optimal posting time or copy reivision.
What do you dislike about the product?
We've had issues with bugs. Some accounts get logged out and are unable to rejoin without customer service intervention. Some posts are edited prior to approval, but then the edits don't make their way to the actual post itself on the platform. Also, I believe too many of their capabilities are hidden behind a new price tier. We spend a lot of money with Sprout and it can leave a bad taste when it feels as though the tools we need to be successful on the platform somehow require more money.
What problems is the product solving and how is that benefiting you?
It helps to streamline the process of approving social media posts across various platforms and markets. It allows me to have an aerial view of what our employees are posting, what's working well, and how to share those successes with other users. It adds a level of ease that allows us to operate at scale.
showing 1,971 - 1,980