Sprout Social
Sprout SocialExternal reviews
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Sprout is Excellent!
What do you like best about the product?
I enjoy the detailed analytics we have access to with Sprout, and each platform is broken down into engagement, audience demographics, top performing posts, and more. I also enjoy the publishing calendar. It's so easy to schedule all of my content in advance, while keeping an eye on relevant topic matters that are happening in the world around us.
What do you dislike about the product?
I don't like the fact that the Listening tool is an additional paid feature. I wish there were parts of the tool I have access to without having to purchase an entire new plan. I also have issues from time to time with failed posts that I scheduled in advance.
What problems is the product solving and how is that benefiting you?
I have been able to get more detailed with the reports I share with the Executive Team, and there are major benefits to the webinars Sprout hosts to keep me in the loop on all kinds of social media happenings. I also like having the ability to publish to all platforms my brand is active on at once without having to go back and forth on different individual pages.
Recommendations to others considering the product:
The team is incredibly easy to work with, and they always check in with me to ensure I'm getting the most I can out of Sprout for my brand. If you want to work with people who genuinely care about your social media success, no matter the industry, Sprout is an excellent choice for you. It's so user-friendly!
I love Sprout! It makes my job so much easier and more streamlined.
What do you like best about the product?
I like that everything is in one place and easy to schedule content for multiple accounts.
What do you dislike about the product?
Sometimes finding the right report quickly is difficult.
What problems is the product solving and how is that benefiting you?
No problems, really. The benefits for sure are being able to download reports that are shareable with others on my team, which makes goal-setting easier.
Recommendations to others considering the product:
If you are looking for an integrated website that allows you to schedule content, manage users and messages, and monitor reports/goals, Sprout is perfect!
Social + Influencer Manager
What do you like best about the product?
We really enjoy all of the helpful scheduling features, detailed reporting and resourceful webinars and articles Sprout has to offer.
What do you dislike about the product?
Sometimes our scheduled posts go out wrong, blurry or do not look like the preview.
What problems is the product solving and how is that benefiting you?
We have completely streamlined our social/digital department through sprout social. With access to detailed analytics we are able to exceed expectations when servicing our clients.
Best Social Media Management Platform
What do you like best about the product?
Easy to use, good support, all useful features available, reporting is good too
What do you dislike about the product?
nothing as such to point out now. Happy with the product
What problems is the product solving and how is that benefiting you?
- Social Scheduling, Reporting, Analytics and campaign insights, Team workflow
Sprout Review from a Social Media Manager in Higher Ed
What do you like best about the product?
I love the smart inbox feature on Sprout. It allows me to see what is being said about University and also allows me to see any questions students may be having.
What do you dislike about the product?
Not being able to schedule Instagram stories!
What problems is the product solving and how is that benefiting you?
Answering questions from our audience. This really has helped us engage and help our students as we transitioned to remote learning in the spring.
Sprout is an invaluable tool for our social strategy.
What do you like best about the product?
One place to schedule and report on all our social channels. We love the workflows for approval.
What do you dislike about the product?
I wish Sprout support more channels, especially international ones.
What problems is the product solving and how is that benefiting you?
Using workflows for approvals allows us to open up to other parts of the organization to our social channels. They can submit posts and we then review for brand voice and appropriateness.
Impressive Insight in One Platform
What do you like best about the product?
We love using the Smart Inbox feature! It allows us to closely monitor all messages and comments in one location. And having multiple campuses and ministries, with many social channels, it's so easy to keep an eye on what our community is saying. The listening feature has been a game changer, and helps us to find trends in conversations so we can create relevant social content and marketing plans.
We have been able to increase our audience engagement tremendously using Sprout Social. While we used to only post a few times per week, now we're able to see where our audience is and at what times, for the most effective content. The publishing platform is super helpful since we have about 18+ social media outlets we are posting to each day; LOVE using the calendar view. There are so many social media channels to keep an eye on, it's nice to get a birds-eye view of what's going on each week/month. And make sure each channel isn't competing with each other.
Sprout does a lot of the analyzing work for us; so we have more time to come up with ideas and create engaging content!
We have been able to increase our audience engagement tremendously using Sprout Social. While we used to only post a few times per week, now we're able to see where our audience is and at what times, for the most effective content. The publishing platform is super helpful since we have about 18+ social media outlets we are posting to each day; LOVE using the calendar view. There are so many social media channels to keep an eye on, it's nice to get a birds-eye view of what's going on each week/month. And make sure each channel isn't competing with each other.
Sprout does a lot of the analyzing work for us; so we have more time to come up with ideas and create engaging content!
What do you dislike about the product?
The only downside would be the cost. It is expensive compared to Hootsuite etc. but if your company can swing it, it's worth every penny! It has so many more features than other platforms.
What problems is the product solving and how is that benefiting you?
We had difficulty engaging our audience before Sprout. With the analytics feature, we are able to break down what people engage with the most: what types of photos, carousel vs. text images, etc. We are also able to see what times are best to post for each platform... this has helped so much!
Sprout Social has made it remarkably easy for me to manage content and analytics in the same place.
What do you like best about the product?
The scheduling abilities and the easy access to post performance is what I like best. It has helped me stay organized, especially with the many different social platforms and pages we have throughout our organization. I also like the ability to duplicate posts because it helps other users utilize my posts for other Facebook pages, since we have so many. I also like the suggested times for posting. I base posts off of the 3, 4 and 5 star times that I would otherwise not know. I love the updated analytics that allow me to customize my report.
What do you dislike about the product?
I do not dislike much about Sprout. I would like to be able to schedule carousel Instagram posts and to be able to accurately see the analytics of boosted Instagram posts. If there were any way to implement story scheduling in the future that would also be extremely helpful. S
What problems is the product solving and how is that benefiting you?
Sprout Social has helped me realize which posts are doing well and which are not. I have realized benefits of tracking. I have also solved the problem of lost or disorganized assets with the Asset Library. This gives each member of our team access to the things I have created and posted for their respective pages.
Recommendations to others considering the product:
Sprout Social really has it all, especially if you have a lot of pages to manage. It helps keep everything in one place and the organization is well thought out.
Very user friendly with a lot of tools to improve your social presence
What do you like best about the product?
I love the reporting. being able to see real time reports and engagement rate allows me to understand how our company is doing socially and if we need to adjust our messages to meet our own metrics.
What do you dislike about the product?
Every once in a while, I will make a post to LinkedIn with a video that schedules and appears on the calendar, but once it is deployed, the post goes away in Sprout's calendar.
What problems is the product solving and how is that benefiting you?
Able to post to multiple pages. This saves time and is easy to use.
Recommendations to others considering the product:
Try it. It has helped transform and analyze our companies social media.
Top notch
What do you like best about the product?
Always innovating and great customer service.
What do you dislike about the product?
There is really nothing I dislike. I would still like to see a view where I can see multiple columns someday.
What problems is the product solving and how is that benefiting you?
Scheduling on a global scale and analytics.
Recommendations to others considering the product:
I have been using Sprout since 2009 one of their earliest customers at two global companies. For the price and ease of use no one else has given me a reason to leave.
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