Sprout Social
Sprout SocialExternal reviews
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Great Tool and Easy to Use
What do you like best about the product?
The in-depth analytics report is my favorite aspect of Sprout Social. You can receive overviews of engagement and impressions for each account.
What do you dislike about the product?
The navigation can sometimes be a little challenging. Once you know how to use you're golden but the layout is not terribly intuitive in my opinion.
What problems is the product solving and how is that benefiting you?
It alleviates the problem of having to post on multiple platforms individually as well as trying to find detailed analytics.
Good help to manage Social Media
What do you like best about the product?
In my company we use it specially for 3 main tasks: Publishing, Reporting and Social Listening. Those 3 are very well developed in the tool.
What do you dislike about the product?
We are not big fans of the Smart Inbox, we use it only for reporting purposes, but not for answering our messages.
What problems is the product solving and how is that benefiting you?
The Calendar/Publishing makes it very easy to approve and publish the posts, as well as the Reporting.
Solid and holistic platform on the cutting edge of social media management.
What do you like best about the product?
Sprout is really helpful for community management, scheduling posts, and analyzing social data. What I like the best is that they continuously update the platform as social media channels evolve. It's really user-friendly while still having a good amount of organizational flexibility. Sprout reps are always super helpful and knowledgeable, and they've got a ton of resources to learn and improve our social strategy.
What do you dislike about the product?
The internal publishing and approvals process is a bit limited, which makes me outsource approvals when I'd really prefer to have it all be in Sprout. Inbox management is really solid, except that I'd really love to be able to filter assigned tasks by tags.
What problems is the product solving and how is that benefiting you?
Sprout makes it much easier to manage mentions and engagements as opposed to doing it in-platform, so it really helps with community management and engagement. It also makes it really easy to pull reports on social data metrics, which keeps our strategy as agile as social channels are quick-moving.
Makes scheduling posts super easy
What do you like best about the product?
I really appreciate the SproutLink in Bio feature for Instagram. It makes linking posts super convenient and more efficient.
What do you dislike about the product?
I wish Sprout Social measured reach in our monthly metrics, as well as shares on Instagram.
What problems is the product solving and how is that benefiting you?
It's helping us program our content ahead of time and use metrics to plan our strategy.
Intuitive design
What do you like best about the product?
The program is user friendly and easy to pick-up.
What do you dislike about the product?
I would like easy-to-follow pop-up note cards when learning a new feature. Moving away to watch a video is too time consuming.
What problems is the product solving and how is that benefiting you?
My primary use is evaluating the success of our content and finding ways to build and improve. I have found Sprout very helpful for that purpose.
A Great Social Management Platform
What do you like best about the product?
The publishing feature is straightforward and clean. The UI is amazing. Reporting is also awesome.
What do you dislike about the product?
Sometimes I will get posts that fail to publish without explanation. My Facebook link previews are not publishing correctly.
What problems is the product solving and how is that benefiting you?
It is allowing me to do all of my jobs as a SMM in one place.
Excellent, user friendly platform
What do you like best about the product?
I love how user-friendly Sprout Social is. My team has been using Sprout for over a year and has been thrilled with it.
What do you dislike about the product?
I was hoping for a more customized reporting experience, but the Sprout team has been so receptive to including my team's feedback on all of our calls together.
What problems is the product solving and how is that benefiting you?
We recently implemented Social Listening. This add-on has been essential for our global business.
The tool every marketer needs!
What do you like best about the product?
I love the function optimal times so you know the best times to post for your specific account on each social channel.
What do you dislike about the product?
It would be great if you could split organic and paid activity in reports for a more accurate picture.
What problems is the product solving and how is that benefiting you?
Benefitting our new post process from drafts right through to the approval, making us much more productive as a team.
Best times to post on our social channels.
Best times to post on our social channels.
Intuitive Platform
What do you like best about the product?
Easy to use, platforms has answers for almost everything
What do you dislike about the product?
Some analytics can be difficult to decipher
What problems is the product solving and how is that benefiting you?
Easy to compile analytics reporting
Great Social Multitasker
What do you like best about the product?
I like that I can do nearly everything in Sprout and can see everything from a bird's eye view, plus scheduling all at once.
What do you dislike about the product?
Not always up to date with all platforms, ie. TikTok character count is still very limited which is an issue.
What problems is the product solving and how is that benefiting you?
It really helps solve the problem of content scheduling and reaching our audience and it helps with productivity overall. It's improved our social overall because it allows us to get content out on more platforms and in the right ways and respond how we need to.
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