Sprout Social
Sprout SocialExternal reviews
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Sprout Social is Awesome
What do you like best about the product?
Kyle was very kind and friendly. Very personable and not inpatient like other Sprout Social salesman are, maybe it's because he's not trying to sell us anything that I especially enjoyed having him. More along the likes of Sprout is the sleekness of the tool, easy to use, intuitive and smart.
What do you dislike about the product?
There's nothing that I can think of at the moment
What problems is the product solving and how is that benefiting you?
We don't have to go to every native platform to post. and we can also schedule postings in one window. It's frustrating and time consuming having to go to every platform to post. I understand that each platform offers a media studio but it's just not viable when you are managing 20+ social media accounts.
A weeks posting In a day!
What do you like best about the product?
My favorite part about using sprout social for our posting is the calendar and the ability to do all of my scheduling way in advanced. We pretty much work like a magazine so we write and plan 3 months in advanced. Instead of having to have each of our posts in a file to post as the dates come up we can just put everything in and have our social calendar keep up with our natural work flow! Sprout also has tons of learning and research tools in their platform that come in handy if you are trying to figure out whats trending, what to write about, and what your competitor is doing.
What do you dislike about the product?
Honestly I cant think of anything to really complain about! I love using this program and cant recommend it enough.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having to individually post each of our social media posts and to each account. We can plan everything ahead of time and post to all of our platforms at once which is awesome!
A Social Media Manager's Best Friend
What do you like best about the product?
I love the support I receive from Sprout and the focus on learning to improve. We have standing monthly calls where I check-in with my account manager and share pain points. At first, I was tempted to skip out on these, but once I made them a priority I really started seeing the benefits of Sprout. Together, we brainstorm ideas and come up with ways to highlight the power of social media. This has especially been helpful when preparing reports for executives.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
What do you dislike about the product?
There are a few API-restrictions, such as Facebook event co-host invitations or Instagram DMs that don't come through to our Sprout inbox. To work around this, we have a daily checklist of things that we do natively.
What problems is the product solving and how is that benefiting you?
We receive anywhere from 5,000-8,000 comments, messages, mentions, etc. across all of our social channels and it would be a headache to track and respond without Sprout. The benefits of the reporting tools are also clutch. I love the templates for reports that are pre-made and the ability to customize as necessary.
Recommendations to others considering the product:
If you're working in social and feel overwhelmed, Sprout is a good choice. It has been invaluable to feel like I wasn't alone in my social media goals because I had a company that knows social inside and out, helping me along.
Outstanding Social Media Management for Small to Medium Companies
What do you like best about the product?
This is an excellent tool to manage social media accounts while gaining valuable analysis tools to easily understand and represent the value of the social media engagement to the business. The automated, formal reports that can be sent on a regularly scheduled basis ensures that execs have access to the results of social media outreach in an easy to understand, formal report. This saves me HUGE amounts of time in creating reports on a regular cadence.
What do you dislike about the product?
My focus on the tool was essentially the content calendar for posting and the back-end analysis. I did not engage with additional features in the tool so I cannot offer thoughts on those solutions. For what I needed, this is the best tool I have found.
What problems is the product solving and how is that benefiting you?
The #1 problem is simplifying the time required to create formal decks for the executive team to help them understand the value of social media and its benefits to the company. These auto-created and emailed reports are outstanding are a major time saver.
Excellent tool for social network management and content publishing.
What do you like best about the product?
We have had no problems using Sproud Social for planning and publishing content on the different social networks managed in our organization. Sprout provides us with a fairly intuitive and navigable user interface, it is very easy to use to schedule publications and manage different social networks in the same environment. Their customer service has always been responsive and has provided quick and efficient responses whenever we have called on them.
What do you dislike about the product?
This would only be the fact that your integration to manage Instagram's direct messages is not working, we would love to be able to manage it from the Sprout Social platform, however we understand that this is a problem faced by this type of applications mostly.
What problems is the product solving and how is that benefiting you?
Through the use of this tool we have been able to experience not only an optimization of our social media workflows, but also that our teams (especially marketing and success of our customers) remain synchronized and all our social networks updated. Sproud Social has represented an orderly and efficient administration of our social networks while saving time and resources.
Recommendations to others considering the product:
It is undoubtedly a tool I would recommend to manage social networks and content publishing individually or collectively without complications or loss of time. It is not difficult to use and has an excellent training and customer service team, it is worth trying.
Incredible marketing with a prestigious experience.
What do you like best about the product?
I really like that the software is very feasible for any kind of marketing, whether it's mail marketing, social networking, digitalization, content management. It's actually very complete and covers an incredible scope. Simple factors like interface and support are also excellent.
What do you dislike about the product?
Basically I would improve some designs in the interface, I don't have problems with the agility of the interface only in the themes.
What problems is the product solving and how is that benefiting you?
We are making a solid effort to be able to cover all the marketing process in the organization, it has given an excellent performance to strengthen each one of the work areas. We have oriented our needs to Sprout Social and the result has been as expected.
Recommendations to others considering the product:
We perform well, I recommend it because it helps me have exceptional efficiency and has proven that it can influence many parameters of digital marketing. It helps a lot and you will have a great tool at a comfortable price.
Love using this
What do you like best about the product?
I love how easy it is to navigate, everything is so easy to locate.
What do you dislike about the product?
When pulling reports you have to be extremely careful with the dates as they am easily switch up on you.
What problems is the product solving and how is that benefiting you?
I use this to do all social media reporting, it is honestly a life saver so I don’t have to go through the apps themselves. Saves so much time and extra research
Recommendations to others considering the product:
I would definitely use this platform over any other listening tool. I’ve worked with all others and still keep coming back to Sprout.
I love Sprout so much I upped the contract
What do you like best about the product?
Easy scheduling. Post previews so I know posts when look good when live. Post time suggestions based on when our audiences engage the most. Awesome analytics and workflows to keep our team moving fast. What's not to love??
What do you dislike about the product?
One tiny nitpick is that you can't edit one post across channels. It would also be nice if you could tag accounts in photos in Twitter and LinkedIn, but that's an API issue with the social networks, not Sprout.
What problems is the product solving and how is that benefiting you?
Saving a tone of time and effort in scheduling posts across channels and reporting in depth to quickly find actionable insights.
Great Social Media & Google My Business Management Platform
What do you like best about the product?
Sprout allows us to pre-schedule GoogleMyBusiness posts and manage reviews within a single platform.
What do you dislike about the product?
Our business (like many service businesses) have many Google My Business profiles, but Sprout limits the amount of "profiles" that you can add per tier level. We don't need any special perks, just the ability to post from all of our locations.
What problems is the product solving and how is that benefiting you?
We are automating social media and google posts, saving our marketing team lots of time and giving us powerful consistency on our platforms.
Building Our B2B Brand with Sprout
What do you like best about the product?
Sprout Social has become an integral tool for building brand awareness and driving engagement on our social channels. Last year, we were in search of a social sharing tool that is intuitive and easy to use, but also advanced enough to allow for detailed reporting, listening and other capabilities. The scheduling tool is super helpful, especially with the addition of recommended posting times, and the image editing tool comes in handy during busier days. Overall, Sprout is a fantastic tool, especially given the price point.
What do you dislike about the product?
Not many things I dislike about the platform. It would be great if current customers could get a glimpse into competitive benchmark reporting (share of voice, etc.) without a demo. Like, a sample report using real data that is available once. That way, if there's interest, we can pursue a demo.
What problems is the product solving and how is that benefiting you?
We are a small(er) player in the ERP space, so answering the "Why Us?" question can be challenging at times. Brand awareness has become a focus of ours, as well as driving engagement with our content. With Sprout, we've been able to track successful activities and campaigns so that we can learn from them and make the appropriate tweaks to our strategy. We've already seen significant growth in page followers and engagement.
Recommendations to others considering the product:
Look for a tool that features comprehensive reporting and report building capabilities.
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