Sprout Social
Sprout SocialExternal reviews
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Good solution for social media management
What do you like best about the product?
Sprout Social offers me a one-stop solution for managing multiple social media accounts. I like being able to schedule posts and how easily Sprout lets me move scheduled posts around. I also like the smart dashboard that lets me monitor and respond to social media interactions and have found the AI image description tool to be fairly impressive.
What do you dislike about the product?
I wish Sprout Social were a little more worry-free. I have had multiple scheduled posts fail for inexplicable reasons and do not always get a message alerting me that the post failed. Sprout's ability to "listen" to social and news chatter is ok but I wish it was better.
What problems is the product solving and how is that benefiting you?
Before Sprout Social, I had to go into five different social media accounts to post and monitor interactions. Now, I can do everything I need in one place and monitor at a glance. I can also schedule posts far in advance and get a complete picture of my social media schedule on one screen.
Still learning but love it
What do you like best about the product?
I like that I can manage everything in sprout- from scheduling and publishing posts to tracking performance data and analytics. It feels like a one stop social media stop.
What do you dislike about the product?
I don't like that there isn't a way to tag people on social media in app.
What problems is the product solving and how is that benefiting you?
Sprout is solving the problem of not knowing what our audiences think of our social media presence.
Loving the new updates. Great tools!
What do you like best about the product?
My favorite update is the ability to edit posts for each social platform and then schedule each for unique delivery times based on peak timing statistics.
What do you dislike about the product?
Not a fan of having to log in and use a code to access account every single time. Good security, but very tedious and time consuming when emails are delayed.
What problems is the product solving and how is that benefiting you?
Aligning the anlaytics from each platform and breaking the data into consumable reports that the entire organization can understand. My productivity and social platform performance has increased thanks to the reports available from Sprout Social.
Easy, User-Friendly Platform
What do you like best about the product?
Sprout’s accessibility makes reporting seamless. We’re able to track numerous client metrics and present them clearly and concisely for any audience.
What do you dislike about the product?
Sprout rarely has connectivity issues, but when it does, they’re typically related to Facebook’s UI and may cause brief data blips.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy as a one-stop shop for tracking reporting for social media accounts. It benefits us because of its user-friendly interface, making it easy to provide necessary data points to our clients, further demonstrating how our agency excels in what we do.
Not bad
What do you like best about the product?
Of the SMM tools, Sprout is most preferable.
What do you dislike about the product?
random glitchy issues. I've submit suggestions to improve experience before
What problems is the product solving and how is that benefiting you?
not having to log into each platform directly to manage them. Also the ability to track who has acted on what when a larger team is involved
Makes social media posting and planning easy and streamlined.
What do you like best about the product?
It's easy to schedule social posts and collaborate among teammates.
What do you dislike about the product?
Sometimes it's a little slow to load, but that rarely happens.
What problems is the product solving and how is that benefiting you?
Helping to make social media posting and planning easy and streamlined.
Sprout Social is a stable, reliable, intuitive platform
What do you like best about the product?
Sprout Social is very user friendly with an exceptional UX/UI no matter if you are a novice social media scheduler or a pro. We appreciate the real-time analytics, smart scheduling tools, and navigation/customization to suit our scheduling needs.
What do you dislike about the product?
Media size limits are at 10MB which can be fine for most uses but at times our organization has a video or large-size GIF to pump out to our clients/audience -- at which time we are forced to downgrade the file quality or just opt for a simple, basic image.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing us to solve the problem of engaging with customers, employees, and prospective clients across the social media landscape. Additionally, we are able to use Sprout's metrics to better understand our hits and misses on social media.
Exploration in social listening
What do you like best about the product?
Suite of options to increase social presence.
What do you dislike about the product?
Limitations of social listening that hinder video monitoring
What problems is the product solving and how is that benefiting you?
COnducting an ecosystem / landscape assessment to ensure that we are supporting our clients and monitoring for industry trends.
Great platform for social media reporting
What do you like best about the product?
I personally love how organized Sprout is. The overall clean aesthetic allows for easy information pulling and reporting for my clients. I prefer using Sprout over Hootsuite.
What do you dislike about the product?
I have not found downsides yet. Though I do wish the functions worked the same for TikTok as well.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me to report TikTok metrics for my client. It has made it extremely easy for me to pull accurate numbers based on specific dates without having to manually log everything myself.
Allows us to effectively draft, schedule, review/approve & optimize our content.
What do you like best about the product?
Sprout has been a game changer in allowing our organization to effectively draft, schedule, review/approve and post on our social media accounts. We can leverage tools like best time to schedule, reference old posts that work best, and other optimization tools to ensure we create the best content and send at the best time possible to increase engagement and reach. I especially like the ability to develop reports that I can export and provide to management. Viewing competitor posts and analyzing their engagement rates has helped us understand what they are doing right so we can better optimize our content.
What do you dislike about the product?
I do wish tagging companies was easier, and I have trouble tagging our company events as well.
What problems is the product solving and how is that benefiting you?
We previously would manually visit competitor pages to view their content and see which posts work best, but now we are able to see all of our competitor posts in one place, allowing us to create better content by referencing their best posts.
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