Sprout Social
Sprout SocialExternal reviews
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Sprout Social is easy to use and effective
What do you like best about the product?
Sprout Social makes it really easy to stay organized, especially when you have a larger social team all completing the same tasks. The interface is easier to use compared to competitors like Buffer and Hootsuite.
What do you dislike about the product?
Unfortunately, most of my work is on TikTok. Due to API access, Sprout Social just can't do all the things that the TikTok app can do, requiring my team to do native uploads instead of using Sprout's scheduling tools. I look forward to better access so I can fully integrate Sprout into my process.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it really easy for the full team to have access to key information like post performance and overall channel performance.
A big fan of Sprout Social!
What do you like best about the product?
It's extremely user-friendly and digestible. I like being able to show my clients the reports without needed much explaination.
What do you dislike about the product?
The continuous disconnection of all our accounts. Too many times do we have posts failed due to a connection issue with no true solution available.
What problems is the product solving and how is that benefiting you?
Sprout offers a nice view at our monthly editorial calendars for each client and allows us to showcase a client their pages success easily.
Review
What do you like best about the product?
The scheduling tool has many similar features to posting directly from instagram such as tagging a location, account, etc that other scheduling tools don't have
What do you dislike about the product?
I have only just started using Sprout Social so I haven't personally seen any downsides as of yet.
What problems is the product solving and how is that benefiting you?
It is very useful in creating social media reports and managing multiple accounts
Sprout is affordable + powerful
What do you like best about the product?
Sprout offers high performance social media software at an affordable price. It's a great option for brands, agencies, freelancers, consultants, and others wanting to manage social media publishing, analytics, and social listening.
What do you dislike about the product?
The only negatives to Sprout is that it is not the best option for large, global, enterprise clients. There are other tools available that offer more scaleable solutions for brands that need account support for many channels, deep listening capabilities, and completely customizable workflows, automations, and settings.
What problems is the product solving and how is that benefiting you?
Sprout allows our small team to manage post scheduling/planning for multiple channels, reporting/analytics for all channels, social listening, easy to use reporting dashboards, and more.
Useful Tool
What do you like best about the product?
You can get most things in one place. From the insights to your calendar to your multiple accounts.
What do you dislike about the product?
When you want to post on Facebook, Instagram, Twitter and LinkedIn, for example - you can't tag the businesses all at once. You have to go in one by one to tag them since they have different handles. It kind of defeats the purpose and can be extremely time-consuming.
What problems is the product solving and how is that benefiting you?
It's good to have comments from all your pages in one place. Like if someone comments on Instagram, LinkedIn, twitter, facebook - you see them all in one feed. You can't respond to an Instagram story though - but maybe one day.
The software makes social media posts look very simple and aesthetically cleaner.
What do you like best about the product?
There isn't a cluster of posts and things that I don't need to see, I only see whats necessary to address consumer's concerns.
What do you dislike about the product?
Sometimes the messages won't load and I have to reload the page.
What problems is the product solving and how is that benefiting you?
I am now able to see previous messages from consumers and anytime they've reached out to us, that is very resourceful.
Marketing Coordinator for Orangetheory Fitness Canada
What do you like best about the product?
The extensive features of the platform that not only allow you to view and analyze your performance, but the performance of your competitors.
What do you dislike about the product?
Our company has only been on the platform for a short time, but we have had no issues during our time using Sprout.
What problems is the product solving and how is that benefiting you?
With over 110 business locations and multiple profiles for each location, Sprout allows us to manage each page efficiently and analyze data for all locations
Great overall solution for social management
What do you like best about the product?
Community managing, social listening, content publishing and analytics reporting functions are easy to use.
What do you dislike about the product?
Some functionalities with Instagram and Facebook are missing but that might just be due to the platform API.
What problems is the product solving and how is that benefiting you?
Having an integrated platform where you can manage all the different social profiles for multiple clients.
Really intuitive and easy to use
What do you like best about the product?
Sprot is really easy to use and has so many different functions that make my life as a digital marketer much easier. The smart imbox feature in particular is incredibly useful.
What do you dislike about the product?
I don't currently have anything negative to say about sprout.
What problems is the product solving and how is that benefiting you?
It makes it easy to manage social media all in one place - from scheduling, to reporting, to customer service.
Among industry leaders
What do you like best about the product?
Data dashboards that are easy to manipulate and edit while also being able to export data for manual manipulation.
What do you dislike about the product?
Current limitations around tiktok data but that is kind of standard for the industry ATM.
What problems is the product solving and how is that benefiting you?
aggregating data to a single place where you can analyze.
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