Sprout Social
Sprout SocialExternal reviews
6,228 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Wildly powerful, complete, and all-inclusive
What do you like best about the product?
Of all the social media scheduling platforms, this is by far the most powerful. And the least glitchy! Plus, it includes features like social listening, competitor analysis, reporting, and more that would cost a bucketload more with other platforms. Compare the costs of other platforms and you'll see how valuable and useful this tool is for the price.
What do you dislike about the product?
Sprout's API is better than Facebook's or Twitter's. Occasionally I will have a post that looks completely fine in Sprout, but on Facebook it doesn't display a photo in the link card or a link preview on Twitter. I also don't see a way to add alt tags.
What problems is the product solving and how is that benefiting you?
This is an all-in-one solution instead of having to bounce around to schedule natively or cobble together multiple scheduling, listening and monitoring tools. It also makes reporting a breeze because I can easily tag different topics and pull reports for different stakeholders without having to seek out and parse out reports from each platform. Compare costs of other platforms and you'll see how valuable and useful this tool is for the price.
Recommendations to others considering the product:
Compare costs of other platforms and you'll see how valuable and useful this tool is for the price.
Freelance Social Media Consultant
What do you like best about the product?
Easy to use. Also, the metrics are fabulous. I am a one-person agency and using Sprout makes my work easier to organize and also easier to review metrics and distribute reports to my clients.
What do you dislike about the product?
Any feedback I have pertains to limitations by the native social media platforms and what the API between those platforms and Sprout is allowed to pull -- i.e. competitive reports on LinkedIn.
What problems is the product solving and how is that benefiting you?
Data. Data. Data. I've transitioned into a time in my career when hiring someone to post content is common but hiring someone who can read, translate, and provide thoughtful insights from large data sets is a valuable, niche skill. Sprout social's premium analytics empowers me to be able to better evaluate data sets and find these big storytelling moments that help guide strategy for social channels.
Recommendations to others considering the product:
I only manage one brand with four social media channels within Sprout. The cost is worth the spend for my company and my situation. I've heard for others who manage multiple brands with many channels that the enterprise cost can rise exponentially.
Choosy agencies choose Sprout
What do you like best about the product?
We love having all the comments and messages from our many clients come into one consolidated inbox. It saves us time when we're doing Community Management and the tagging function allows us to accurately track sentiment as well as types of messages.
What do you dislike about the product?
We'd love to be able to schedule Instagram videos and Reels through Sprout but we understand the API doesn't allow that. It makes posting videos and Reels pretty "clunky."
What problems is the product solving and how is that benefiting you?
Sprout saves us time and makes it easy to manage many social media accounts at once. We have more than a dozen clients and it can be quite unwieldy to manage them all.
Sprout Social has been the tool vital to my growth and learning in my position.
What do you like best about the product?
Publishing Tools & Profile Reports/Analytics
What do you dislike about the product?
Not being able to schedule IG Reels & TikTok
What problems is the product solving and how is that benefiting you?
I am solving my time management issues and organization. I have realized many benefits such as being more productive, and increased performance in my work.
Loving Sprout!
What do you like best about the product?
The easy navigation, and reporting.Easy!
What do you dislike about the product?
I don't think anything is missing. Great
What problems is the product solving and how is that benefiting you?
Reporting - it helps our clients view the worth of social
Recommendations to others considering the product:
attend the webinars!
BEST program out there for social media.
What do you like best about the product?
I absolutely love how user friendly and intuitive the program is. Everything is clean and easy.
What do you dislike about the product?
I don't have anything that I dislike from Sprout.
What problems is the product solving and how is that benefiting you?
Everything that we use for social media!
Sprout Social - the most beneficial analytics and scheduling platform
What do you like best about the product?
Customer service is phenomenal! I love how easy it is to schedule social media posts, review the content calendar data glance, and explore analytics.
What do you dislike about the product?
Sometimes the platform can be buggy but customer service always jumps in
What problems is the product solving and how is that benefiting you?
Scheduling reports!
The best social tool I've found
What do you like best about the product?
I have used so many social tools and so far, sprout has the most user-friendly platform combined with great reporting, which is super important to my clients.
What do you dislike about the product?
Sprout is more expensive than some of the other platforms, which has limited my company to only purchasing one user. It would be really helpful to be able to allow more users on the platform without busting our budget.
What problems is the product solving and how is that benefiting you?
Scheduling + sending content for approval + reporting + community management all in one easy-to-use platform.
Recommendations to others considering the product:
I have used around 10 social media management platforms and chose Sprout Social
Account Operations
What do you like best about the product?
I like how there are several ways to do a task. It helps everyone on the team be able to use the tool more effectively.
What do you dislike about the product?
I hate that we have to pay full profile level just so people can view metrics whenever they want. It would be nice to have a view-only account level. I also hate only the account holder has automatic access to new profiles added. It makes it difficult for me to do my job because I don't have full visualization into the account. I also think the asset could use a place for notes and maybe a time log of when the last time an asset was used.
What problems is the product solving and how is that benefiting you?
It helps us with monitoring the daily feeds with smart inbox. It also helps us with storage and approvals of content. Instead of doing lots of copying and pasting from spreadsheets then into sprout. We really like how that cuts down on errors.
Recommendations to others considering the product:
spend time getting to know it!
I have been very happy not only with the product but also with the support
What do you like best about the product?
That is a hard one...I would have to go with the support as I have used a variety of marketing tools but I feel with sprout it is their customer support that makes them stand out.
What do you dislike about the product?
I have a few frustrations with the tool but it isn't sprouts side but more the social platforms. For example, I post the same content on LinkedIn, Twitter and Insta but I have the cut a video for all three as they have different lengths that they allow and I also have to cut the word count. It's not Sprout's fault but is really frustrating.
What problems is the product solving and how is that benefiting you?
We have seen a massive jump in followers on LinkedIn and Twitter (as they are the main platforms we push). I have been really happy that since we have started using sprout we have only gained followers but have not lost any.
Recommendations to others considering the product:
I would personally recommend this platform over the other tools in the market.
showing 1,851 - 1,860