Sprout Social
Sprout SocialExternal reviews
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Streamlined
What do you like best about the product?
Tracking of analytics is the most helpful, before Sprout Social it was harder to keep track of each platform separately.
What do you dislike about the product?
This is not necessarily something about Sprout Social itself moreso how we are using it, but the limit in topics for social listening. I would like for there to be more seats.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving our problems of understanding the impact of our work in communications. We can better track how effective our work is in reaching our audience.
Great experience with Sprout
What do you like best about the product?
love working with sprout. Working with outside creative agencies and using sprout has made approving and posting content seamless
What do you dislike about the product?
Nothing. I like using sprout for social media
What problems is the product solving and how is that benefiting you?
Colaboration between manufacturer and agency in posting and reviewing content on social. Tracking results is bennifiting our team
We Looked at a lot of Social Media Software and Like it the Best
What do you like best about the product?
We have the ability to use multiple clients on the platform. It is easy to use and we are able to post well in advance, but also post emergency items quickly on the platform as well.
What do you dislike about the product?
There is really nothing that is causing us to not recommend Sprout Social as a social media platform. There were a few instructions in the early stages that were not 100% clear to us, but we were able to figure them out in a reasonable amount of time.
What problems is the product solving and how is that benefiting you?
As an agency, we represent multiple clients in different industries. Sprout Social enables us to streamline the process and save money on our costs for managing these clients.
Solid platform with great new features
What do you like best about the product?
Scheduling, sprout link, and data are my favorite parts of Sprout Social. I particularally like the visualization of the social data including the ability to download PDFs - easier/faster viz than the platforms themselves.
What do you dislike about the product?
It can be buggy sometimes, purchasing more than one seat is expensive.
What problems is the product solving and how is that benefiting you?
Social listening, scheduling, analytics, etc. It's our main social platform and we've used it for 6+ years at this point.
Good social tool for scheduling and posting
What do you like best about the product?
It is a good tool for social media management. Its integrations with Instagram and twitter are better than others I have used
What do you dislike about the product?
the user interface and using multiple accounts can both be better
What problems is the product solving and how is that benefiting you?
Posting, monitoring, ad overseeing social media on multiple platforms
Our One-Stop-Shop For Scheduling
What do you like best about the product?
We love that it is a tool that benefits an entire team, not just an individual. We primarily use Sprout Social for social scheduling, and our team thrives off seeing what each department or brand is posting. It keeps everyone on their best game.
What do you dislike about the product?
On rare occasions, there will be times when a profile disconnects. That can be an inconvenience, but is thankfully fairly easy to resolve. Unfortunately there are times when we notice too late after a timely post did not go out.
What problems is the product solving and how is that benefiting you?
Sprout Social is great at being a bird's eye view of our social media calendar. Even after the posts are made, Sprout Social serves us great feedback with their reviews function. That allows our Customer Care team to take action by responding to users if need be.
Sprout is a useful—if sometimes unintuitive—tool for managing multiple social media accounts
What do you like best about the product?
I work for a large organization, so that each department can easily manage their accounts across many platforms is extremely useful.
What do you dislike about the product?
I find that Sprout can't be my *only* tool. I still have to use Meta Business Suite and other tools regularly. Ideally, Sprout should replace all of the other platforms.
What problems is the product solving and how is that benefiting you?
Sprout helps me take a wide view of each of the social media accounts I manage and provides the analytics I need to see what areas are performing as desired and where there might be opportunities for improvement.
Sprout Social gets an A+
What do you like best about the product?
What I like about Sprout Social is that I am able to view all social accounts in one place, and I especially love the weekly snapshot reporting emails.
What do you dislike about the product?
I think the Feeds tab could be updated so that you're able to view several different feeds/lists/etc (such as how TweetDeck allows) .
What problems is the product solving and how is that benefiting you?
Sprout is helping to provide an overview of our work and whether it is making an impact by delivering performance analytics that are easily digestible.
Excellent tool for social media managers and agencies
What do you like best about the product?
I love how easy it is to use. The tutorials were super helpful, too.
What do you dislike about the product?
I wish I could like Instagram comments, reply to mentions, and repost stories directly through Sprout.
What problems is the product solving and how is that benefiting you?
Monitoring multiple clients' socials in one place.
Very useful tool for social planning and reporting
What do you like best about the product?
I really enjoy the collaboration and planning features.
What do you dislike about the product?
I don't like the lack of support for Reels. Particularly the inability to add Instagram audio.
What problems is the product solving and how is that benefiting you?
Primarily the problem of planning and collaborating on social posts across multiple accounts.
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