Sprout Social
Sprout SocialExternal reviews
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Good platform
What do you like best about the product?
I love how user-friendly and intuitive Sprout Social's interface is. It makes managing social media a breeze.
What do you dislike about the product?
I wish the pricing plans were a bit more affordable for small businesses like mine.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me streamline my social media management tasks, schedule posts efficiently, and analyze performance. This saves me time and enhances my social media strategy.
Convenient Cotent Calendar
What do you like best about the product?
The content calendar is super convenient to scheudle out drafts on specific dates and add links,hastags, and comments.
What do you dislike about the product?
Tagging other social accounts and not being able to collaborate on IG.
What problems is the product solving and how is that benefiting you?
Having one place for content calendar and scheduling.
One of the best Social Managing Platforms
What do you like best about the product?
The possibility to view and analise all of the data from Facebook, Instagram and Twitter. What I liked most was the possibility to see some public data from the other companies
What do you dislike about the product?
I think the only downside is the impossibility to see and gather more data from tiktok as well as answering comments directly from sprout
What problems is the product solving and how is that benefiting you?
The ease of monitoring trends from our company across almost all our social media. With this monitoring it's getting easier to be more precise about our paid and non-paid comunications
using sprout for SM cases
What do you like best about the product?
looks of the website and easy to use. quick
What do you dislike about the product?
when trying to delete spam messages many times i cannot. when selecting hide from facebook most time doesn't work
What problems is the product solving and how is that benefiting you?
easy to interect and all messages are there and easy to find when needed
Great features!
What do you like best about the product?
I love all the features Sprout Social has! I work in moderation, but I have also utilized the calendar to post on social platforms, the analytics tools, and social listening tools. I also like that multiple companies and platforms can be organized into their own folders.
What do you dislike about the product?
For moderation, our team has noticed that not all comments come in from ads. We love that we can see multiple platforms, but would love for all comments to come through.
What problems is the product solving and how is that benefiting you?
Sprout does a great job having all analytics in one place in an easy way to read. It's also great at bulk creating and scheduling which can help with productivity.
Extremely positive experience so far
What do you like best about the product?
The tool makes it really easy to manage all of our social accounts in one platform. I also love the reporting functionality - being able to share specific interactive reports with our agency is super helpful. It's very robust. There's a lot you can accomplish.
What do you dislike about the product?
The interface isn't completely intuitive so it can take some time to learn everything the tool is capable of.
What problems is the product solving and how is that benefiting you?
Our reporting used to take hours. We would have to log into each platform individually to gather metrics and it took ages. Now we can do nearly all of it from within Sprouts' single platform. I also really like the new AI features when creating a post. This saves us a lot of time when we need to alter our posts just enough to not duplicate them across multiple networks.
Incredible functionalities, smooth onboarding processes, knowledgeable partners
What do you like best about the product?
Basic tools are very user friendly, I like that you can export views of reports in multiple formats (PDF, interactive, etc.).
What do you dislike about the product?
We have a fairly high number of people who don't need to be IN the tool, but actively review content. If there's a way to get an approver seat for a reduced fee that would be amazing.
Would like if you could adjust the engagement metrics manually (I prefer to view ER as likes, comments, and shares ONLY vs including post clicks).
Wish you could have the same functionality for personal accounts as business.
Would like if you could adjust the engagement metrics manually (I prefer to view ER as likes, comments, and shares ONLY vs including post clicks).
Wish you could have the same functionality for personal accounts as business.
What problems is the product solving and how is that benefiting you?
Scheduling is seamless, reports are highly customizable and easy to understand
Easy to navigate
What do you like best about the product?
Its ability to export on-page messages. Being able to export messages and comments from our brand's page posts enables us to create sentiment analysis and more in-depth social listening.
What do you dislike about the product?
Nothing at the top of my head. We mostly use the tool for analytics and we're satisfied enough with the features that we're using in Sprout Social for the time being.
What problems is the product solving and how is that benefiting you?
Being able to export messages and comments from Facebook and Instagram which normally doesn't allow such features in their platform. Sprout Social is a big help for sentiment analysis based on messages.
Easy transition from Hootsuite, backend is accessible and easy to use
What do you like best about the product?
Easy to navigate and find things that you need. Also added features that other schedulers do not have like campaigns and tags.
What do you dislike about the product?
The one thing I do not like about Sprout is that you can't adjust the text content for each platform while scheduling a post. This was a feature Hootsuite had.
What problems is the product solving and how is that benefiting you?
Analytics - automation of a lot of things we used to do on spreadsheets
Sprout Makes Social a Breeze
What do you like best about the product?
We love both the ease of scheduling and the powerful social listening tools!
What do you dislike about the product?
Sometimes the tool fails to post, and it can get a little pricey to tap into all of the most useful features.
What problems is the product solving and how is that benefiting you?
I love being able to see who has drafted and scheduled things, and scheduling posts outside of business hours is a great feature that gives our team some work-life-balance back.
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