Sprout Social
Sprout SocialExternal reviews
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Everything I need in one place!
What do you like best about the product?
The Competitor Performance and Copmetitor Posts options are what sold me initally. However, it's so much more than that. I track multiple brands, schedule posts, track performance and also keep an eye on the competition in one place. I'm not having to hunt for information and I love that. Like meantioned before, I manage multiple brands on multiple social media platforms. I can add them all in Sprout Social in a snap. It's very easy to use, in fact, I use it every day.
What do you dislike about the product?
I can't connect my Google Analytics, and I can't share my calendar of scheduled posts outside of the platform. But that's about it. There's a lot to learn but I enjoy Sprout Social.
What problems is the product solving and how is that benefiting you?
I like having everything in one platform. Before I'd have to login to each social media accout, and each social media platform. I was certainly missing information. I like seeing all of the brands together.
Sprout Social helps social media managers get ahead of the curve
What do you like best about the product?
Ability to schedule content, use social inbox, and view calendar of content
What do you dislike about the product?
Have to pay for further features (ex. social listening)
What problems is the product solving and how is that benefiting you?
Ability to schedule content as the only SM manager at my organization, see full calendar of content
Great Product Once You're Familiar With It
What do you like best about the product?
I like that I can get so many insights and my post calendar at a glance.
What do you dislike about the product?
I find it difficult to do things like quote tweet and search for basically anything. I find it difficult to search for particular users, my past posts, keywords. I feel like these are pretty basic things that should be readily available and easy to find. It
What problems is the product solving and how is that benefiting you?
It makes running 9 accounts very smooth and easy to see at a glance. It keeps my workload tidy and streamlined.
Sprout has saved SO much time!
What do you like best about the product?
Sprout has truly made repurposing content to social platforms seamless. I save hours every week by utilizing the schedule and duplicate tool. It makes it so easy to change the messaging for each platform but still promote the same content.
What do you dislike about the product?
There are still a lot of API limitiations on the platform. Although it is not a Sprout problem, they seem to offer these features but then you find out that it is only available through one platform.
What problems is the product solving and how is that benefiting you?
Sprout has made it easier to cross promote among our business units since we are an enterprise. It also has really uped our reporting for analytics.
A great tool for social media and project management
What do you like best about the product?
Have been enjoying the customization in one window for social posts on multiple platforms.
What do you dislike about the product?
TFA/user permissions is too extreme. Customer service is slow.
What problems is the product solving and how is that benefiting you?
Quickly scheduiling posts, getting granual about social usage and statetgy.
Great product
What do you like best about the product?
Sprout helps automate tasks and has very useful analytics
What do you dislike about the product?
na, I wish it had more integration for other content
What problems is the product solving and how is that benefiting you?
It is very beneficial for reporting and strategy
Sprout Social leads the industry due to its user-intuitive simplicity...still room for improvement.
What do you like best about the product?
Having all social media environments in one place
Reporting and Publishing tools
Customer support
Reporting and Publishing tools
Customer support
What do you dislike about the product?
Single-stream Smart Inbox (I am a huge fan of Brandwatch's multiple feed streams on one screen)
Difficulty of Social Listening function
Interface of publishing calendar
Difficulty of Social Listening function
Interface of publishing calendar
What problems is the product solving and how is that benefiting you?
Managing over 100 local audiences across the country while maintaining brand consistency in messaging, content, and cadence.
Honest review of sprout
What do you like best about the product?
I like that it is easy to schedule. Relatively easy to navigate.
What do you dislike about the product?
I hate that you cant schedule polls, also customer support can be better.
What problems is the product solving and how is that benefiting you?
Scheduling
A Plethora of Features
What do you like best about the product?
Sprout social has a ton of great features that take social media management to the next level. Their reports are extensive; social listening tools are top notch; and scheduling is easy.
What do you dislike about the product?
Because Sprout is so vast in its tools, it can be hard to learn all the features and functions. Additionally, it can be difficult to teach new members.
What problems is the product solving and how is that benefiting you?
Sprout has a great one-place inbox where I can monitor and manage incoming messages to all of my platforms.
Helpful, intuitive, and quick to set up
What do you like best about the product?
ai features suggested keywords in social listening and ease of connecting and managing social channels
What do you dislike about the product?
not too much at the moment, reports are helpful and everything is shareable, making it easy to showcase key insights and data to upper-level management.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to pre-plan our content calendar, research trends, and monitor our competitors. It is simple to pull performance data and everything is well organized.
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