Sprout Social
Sprout SocialExternal reviews
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A great tool for our team!
What do you like best about the product?
Myself along with others on our team love the user interface and how many different use cases there are depending on your role. Reporting is extremely robust and you can find information very quickly. It was easy to implement as well, most of our environment was built on during our free trial. Our team uses it every day and if we have any questions that come up, we can get answers quickly from our success manager or the support icon in the platform.
What do you dislike about the product?
The API to Facebook does not currently sync scheduled posts in Sprout and also appear as scheduled posts in META Ads Manager.
What problems is the product solving and how is that benefiting you?
Ease of finding the reporting metrics we want to look at to make decisions quicker. It has also steamlined our customer service to make sure ever comment and direct message gets responded to.
Sprout social review
What do you like best about the product?
I like how fast and easy it is to reply to users
What do you dislike about the product?
There are a few bugs like the users screenshots and videos not loading
What problems is the product solving and how is that benefiting you?
Talking to multiple users at once
The BEST platform for Analytics
What do you like best about the product?
Sprout Social has the best analytic and reporting capabilities
What do you dislike about the product?
The feature of being able to schedule most posts on different platforms is nice however, being able to change the caption for each platform at once rather than having to do it multiple times would be better.
Would also like to be able to set cover photo images for content like reels and for TikTok.
Would also like to be able to set cover photo images for content like reels and for TikTok.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to quickly pull data and reports to provide detailed information for the brand without all the manual pulling from in app.
Sprout Social for Community Management - great tool
What do you like best about the product?
I like using Sprout Social because it makes keeping track of our brand super easy. The real-time updates mean I don't miss any mentions, and I can set up extra keywords related to our brand. It works across almost all platforms, and the interface is user-friendly and looks good.
I use it daily and it's my primary platform and helps me support customers who reach out to us on Social Media as well as engage with the community.
Sprout Social also makes reporting a breeze, helping us make better decisions to improve our social media strategy.
Overall, it's a handy tool for staying on top of our online presence.
I use it daily and it's my primary platform and helps me support customers who reach out to us on Social Media as well as engage with the community.
Sprout Social also makes reporting a breeze, helping us make better decisions to improve our social media strategy.
Overall, it's a handy tool for staying on top of our online presence.
What do you dislike about the product?
It doesn't pull the LinkedIn mentions of branded keywords :(
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to track mentions on social media platforms and respond to incoming requests within our SLA. It also allows us to track the number of mentions weekly and see how many positive/negative/product/brand-related mentions we have and adjust our strategy if needed.
Good experience so far!
What do you like best about the product?
I love the ease to edit the scheduled posts, and that if I post in bulk, I can go back and make edits or see the display individually.
What do you dislike about the product?
I do not like that I cannot link up my personal facebook page.
What problems is the product solving and how is that benefiting you?
I can schedule out my posts on several platforms all at once instead of it interrupting other tasks in my days.
Great tool, accurate results
What do you like best about the product?
Sprout Social is incredibly easy to use, and digestible. It is easy to understand, delivers great results that are relaible, and is a tool that every social media strategist needs in their life. I like the ease of the reporting tool.
What do you dislike about the product?
I wish it was easier to separate organic social vs paid social when it comes to reporting. I also think you should create a tool that allows you to search for relevant hashtags.
What problems is the product solving and how is that benefiting you?
I can now report on social campaigns, grab performance metrics from a specific post or analayze certain trends in performance for an entire platfrom. I am benefitting from Sprout Social in every facet of my job in social media. It helps with camapigns, reporting, paid media, and competitive analysis.
Save Time with Sprout
What do you like best about the product?
I save hours each week with Sprout because it's so much easier to post via Sprout than on each social account. I also love the reporting!
What do you dislike about the product?
There are a lot of features. I'm still learning all of the features.
What problems is the product solving and how is that benefiting you?
I get analytics very quickly and save hours each week posting to Sprout, instead of each individual social account!
Helpful social media management tool with great cross-platform capabilities
What do you like best about the product?
Being able to monitor social posts and schedule them across multiple different accounts at once.
What do you dislike about the product?
There are still some tools I'm getting used to, but nothing I dislike!
What problems is the product solving and how is that benefiting you?
Sprout makes scheduling posts across multiple local social media pages easy and convenient, which is a major plus of the platform.
Sprout Review
What do you like best about the product?
Sprout Social's commitment to user experience and data-driven strategies makes it an essential tool for effective social media management.
What do you dislike about the product?
None for me but it's essential to consider individual preferences and requirements to determine if Sprout Social aligns with specific workflow and budget considerations.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses the challenge of collaboration among team members. Its collaborative features facilitate teamwork, allowing users to work together seamlessly on social media campaigns and strategies. This centralized collaboration is especially valuable for teams working across different locations or time zones.
All in one tool - Sprout Social
What do you like best about the product?
Sprout Social is the best tool for providing end to end resolution to customers contacting the brand via digital platforms like email communication and social media interactions.
What do you dislike about the product?
Sprout Social user interface is excellent as of now but it could still be improved further for more convenience.
What problems is the product solving and how is that benefiting you?
Sprout Social solves social media management challenges like streamlining tasks, scheduling posts, data analytics and enhances efficiency and insights for me.
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