Sprout Social
Sprout SocialExternal reviews
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Sprout makes monitoring and reporting so easy
What do you like best about the product?
The analytics and reporting functions are available for every platform that we use. I appreciate being able to easily get a high level overview of data for our social media as well as drill down by platform and a variety of filtering options.
I also like the workflow and approval process; as a manager, my team can create, share, review, and publish for multiple social media accounts all within Sprout Social's workflow and I can easily check in on the status of content.
The customer support both pre-purchase and post-implementation were excellent, and the ongoing access to workshops, webinars and other learning opportunities is very important due ot the large number of features available.
It was very easy to do the initial set-up of Sprout Social, and connect all our various social media accounts and other services (like Google Drive and Canvas). We still have more to do to fine-tune how we will work with all of these together but it's exciting to know all the possibilities that await!
I also like the workflow and approval process; as a manager, my team can create, share, review, and publish for multiple social media accounts all within Sprout Social's workflow and I can easily check in on the status of content.
The customer support both pre-purchase and post-implementation were excellent, and the ongoing access to workshops, webinars and other learning opportunities is very important due ot the large number of features available.
It was very easy to do the initial set-up of Sprout Social, and connect all our various social media accounts and other services (like Google Drive and Canvas). We still have more to do to fine-tune how we will work with all of these together but it's exciting to know all the possibilities that await!
What do you dislike about the product?
Two things: 1. Because there are so many features, it takes some time and dedication to learn and set up for optimum use. 2. The cost was higher than what we'd been paying in the past, but it will be worth it for all the features we get.
What problems is the product solving and how is that benefiting you?
Reporting! It's so wonderful and time-saving being able to easily pull analytics for all our platforms from Sprout Social, instead of having to work natively within each platform and then consolidate that into one report. We also love the in-platform time-based comparison options as well as the ability to keep an eye on our competitors. Overall, it has significantly streamlined many of our previously time-consuming social media management processes so we are able to spend more time reflecting, analyzing and strategizing about our social presence.
Social/PR/Influencer Coordinator
What do you like best about the product?
So easy to navigate and have seamless transitions from the tool to the platform. Alyssa has been an amaizing resource for our team has we have begun training + implementing the platform for our personal use.
What do you dislike about the product?
Having to bucket prioties out team to team
What problems is the product solving and how is that benefiting you?
Being able to streamline our organic reporting, social listening for large topcis with no search volume limits, being able to efficiently + effectively asses our organic strategy and better use tools to help it work harder for us.
Simplifies Social Scheduling, Empowers Solo Teams
What do you like best about the product?
I really appreciate the ease of use and intuitive features that Sprout Social offers, especially with scheduling. Even when I first started using it, I didn't feel like I needed to take a month-long onboarding course to understand the basics. The scheduling makes it very clear when the audience is most online and likely to engage with the content. The intuitive features like duplicating posts and scheduling across platforms are naturally built into the app, and they don't require specialized training. I've been using Sprout for almost five years now, and I feel more confident every time I log in. I love how it's the Cadillac of social media scheduling for me.
What do you dislike about the product?
I find the limitations around Sprout Social are largely due to having a more basic plan. I'm locked out of certain features like the asset library and influencer management tool. But this is really more related to the companies I've worked for.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage being a one-person team, optimizing posts for each platform, handling last-minute content, and understanding how organic social contributes to marketing goals and business impact.
Easy and effective
What do you like best about the product?
Sprout is very user friendly - it's easy to schedule and review content, and anlyze performance.
What do you dislike about the product?
I wish Sprout had additional features re: sentiment and influencer tracking.
What problems is the product solving and how is that benefiting you?
One easy tool to plan, manage, reply to customers and track social media performance.
very good, visibility and reporting is good an user friendly
What do you like best about the product?
visibility and how easy it is to use for both agents and supervisory
What do you dislike about the product?
nothing at moment only been using it for a few weeks.
What problems is the product solving and how is that benefiting you?
visivility and pro active.
Sprout Social is your one-stop shop for social media management and metrics reporting
What do you like best about the product?
The platform has great UI and I find its metrics reporting to be one of the main draws.
What do you dislike about the product?
It is a bit expensive and there are some features I wish were available for the most basic subscription.
What problems is the product solving and how is that benefiting you?
The tagging feature is very helpful for the purposes of my work.
Is fast to response and orgnized in a good way
What do you like best about the product?
Sprout offers a nice and fast way to answer customers and take care of our social media
What do you dislike about the product?
Some of the features could be a little more intuitive
What problems is the product solving and how is that benefiting you?
Listening to customers that need our help day by day and in a agile way
Great with some minor issues
What do you like best about the product?
I like the layout and ease of navigation
What do you dislike about the product?
Have lots of troubles posting reels on IG through sprout
What problems is the product solving and how is that benefiting you?
Helps me cross post on all platforms for clients, saves me lots of time
Helpful tool in the Battle for Social Media Relevance
What do you like best about the product?
Everything is in one place. Lots of tools to assist with creation. Lots of diagnostics to help understand.
What do you dislike about the product?
Nothing has come up yet, but our account is relatively new
What problems is the product solving and how is that benefiting you?
Who we are reaching with what type of creation story
Sprout is great for reporting, scheduling, posting!
What do you like best about the product?
They have an amazing non-profit deal, and in general are one of the better scheduling/reporting tools for social.
What do you dislike about the product?
A bit of UI overwhelm - but it's not honestly a big deal.
What problems is the product solving and how is that benefiting you?
Getting reporting and all of our accounts in one place!
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